Copay Assistance Billing Clerk

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  "last_changed_at": "2026-05-30T06:11:35.745Z",
  "active_status": "active"
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  "location": {
    "raw": "Laguna Hills, California, 92653, United States",
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  "inferred_at": "2026-06-06T09:46:54.322Z",
  "launch_scope": {
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    "jobOpeningName": "Copay Assistance Billing Clerk",
    "departmentLabel": "Revenue Cycle",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Laguna Hills",
      "state": "California",
      "postalCode": "92653",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-19",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(34, 34, 34)\">About AmeriPharma</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">AmeriPharma is a highly rated closed-door pharmacy making a positive impact on the lives of<span> </span></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">our patients every day. Our family of brands provides long-term pharmacy care at home. That<span> </span></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">includes nursing services with CorsanaCare, AmeriPharma Infusion Centers, AmeriPharma<span> </span></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Specialty Care, and MedBox, a pharmacy made for seniors.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We're looking for candidates who want to grow with us as our customer demand grows. We're<span> </span></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">constantly improving the way we work, investing in innovative technology for our future, and<span> </span></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">striving to modernize pharmacy operations – a rare thing in our industry. <span> </span></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">If you want to grow your career in a supportive and transparent environment where people are<span> </span></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">respected, customers come first, and effort is recognized, this might be the role for you.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">(Remote work is not an option at this time.)</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(34, 34, 34)\">AmeriPharma’s Benefits</span></span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Full benefits package including medical, dental, vision, life that fits your lifestyle and goals</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Great pay and general compensation structures</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Employee assistance program to assist with mental health, legal questions, financial counseling etc.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Comprehensive PTO and sick leave options</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">401k program</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Plenty of opportunities for growth and advancement</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Company sponsored outings and team-building events</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Casual Fridays </span></li>\n</ul>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Position Summary</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Copay Card Billing Clerk supports the Specialty Pharmacy and Home Infusion Financial Assistance Dept by assisting with administrative and reimbursement-related functions associated with manufacturer copay assistance and foundational programs claims processing. This role works closely with the Revenue Cycle Data &amp; Process Specialist and Copay Assistance teams to ensure timely claim submission, payment follow-up, and accurate documentation to support reimbursement operations and continuity of patient care.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Job Details</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Location:  In-person in Laguna Hills, CA</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Schedule:  M-F 8:00AM - 4:30PM</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Essential Duties and Responsibilities</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Generate and prepare CMS-1500 claim forms for submission to copay assistance programs, payors, and other reimbursement entities. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Contact payors, copay card vendors, and reimbursement support programs to obtain claim, payment, and denial status updates. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Document account activity, claim status, and follow-up actions accurately within applicable systems. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with payment tracking, reconciliation, and identifying outstanding balances or unresolved claims. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support copay billing operations related to specialty pharmacy and home infusion services. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain organized records and ensure supporting documentation is complete and compliant. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborate with Revenue Cycle teams to resolve billing-related issues. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with administrative tasks including faxing, scanning, data entry, correspondence, and reporting as assigned. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Escalate reimbursement concerns, trends, or unresolved issues to the FA leadership team appropriately. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain confidentiality and comply with HIPAA and all applicable regulatory requirements. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Perform additional duties and special projects as assigned. </span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">High school diploma or equivalent required. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Minimum 1 year of administrative, medical billing, pharmacy billing, or healthcare reimbursement experience preferred. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience in specialty pharmacy, home infusion, medical billing, or copay assistance programs strongly preferred. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Knowledge of CMS-1500 claim forms, insurance terminology, and reimbursement processes preferred. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong attention to detail and organizational skills. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to manage multiple tasks and meet deadlines in a fast-paced environment. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Effective verbal and written communication skills. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficient in Microsoft Office applications and basic data entry functions. </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to work independently and collaboratively within a team environment. </span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Physical Requirements</span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The physical requirements for this role includes constant sedentary work that primarily involves sitting/standing; ability to hear, see and speak; type and write, repeating motions that may include the wrists, hands and/or fingers.  Must be physically able to operate a computer and other office productivity machinery (i.e., a calculator, copy machine, printer); constantly communicate with colleagues and clients including via telephone and email. Must be able to lift up to 15 pounds at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">EEO Statement </span></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 12pt\">The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.</span></p>\n<p><br></p>",
    "compensation": "$22 to $24 Hourly, DOE",
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    "minimumExperience": "Entry-level",
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