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Transformation Manager

Third Way Health, Inc. · NY, NY, United States · On Site · Active · Rippling ATS

Job facts

Field	Value
Company	Third Way Health, Inc.
Title	Transformation Manager
Normalized title	-
Department / team	Transformation
Location	NY, NY, United States
Work model	On Site
Employment type	Full Time
Salary	-
Status	active
ATS provider	Rippling ATS
Posted / first seen	2026-03-05 / 2026-05-29
Changed / last seen	2026-06-06 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from Third Way Health, Inc..	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Rippling ATS.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in NY.	Open
Department jobs	Active postings in Transformation.	Open
Work model jobs	Active On Site postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Third Way Health, Inc.
Source	9a41356e-6fcf-45f1-b79b-692b4ee1e442
ATS provider	Rippling ATS

Description

company Who we are: Third Way Healthird way health ( www.thirdway.health ) helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable provider and payer organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. What unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. role About the Role: We’re hiring a Transformation Manager to lead client implementations and internal transformation work across Third Way Health’s provider and payer businesses. This is a leadership role for someone who can run complex work, build trust with clients, and manage teams through change. You’ll own implementations end to end, coach teams to deliver consistently, and improve how we operate as we scale. You’ll work across operations, service delivery, product, clinical stakeholders, and leadership, with real ownership and broad exposure. About the Role: Client implementations + service delivery leadership Lead and scale service delivery teams by directly managing 1 full-time direct report and coordinating a dotted-line team of ~20–40 FTE, including building and ramping contact center teams of 5–40 agents supporting scheduling, eligibility, triage/escalations, and proactive patient outreach Lead implementations of healthcare administrative services, including eligibility verification, prior authorization, credentialing, and provider data management Own the transition lifecycle from kickoff through steady-state operations (hiring, infrastructure set-up, process design, documentation, training, shadowing, and service migration) Manage client stakeholders and internal teams through planning, execution, and go-live readiness Document workflows and expectations through process flows, SOPs, and training materials Define metrics and measurement approaches to track performance after go-live Coach teams on execution by setting expectations, driving accountability, and removing blockers Build ROI narratives for operational changes, including workforce optimization, automation opportunities, and service model transitions Drive change management in clinic environments by aligning providers, practice leadership, and front-line staff on new workflows, clean handoffs, and adoption through targeted training and reinforcement Internal transformation and operating model improvement Lead internal initiatives that improve efficiency, reduce cost, and support scale Identify and execute opportunities for automation, workflow optimization, and technology rollouts Serve as an internal consultant by diagnosing bottlenecks, redesigning workflows, and driving cross-functional follow-through What success looks like in the first 90 days Lead your first implementation through key milestones with minimal oversight from your onboarding manager Become fluent in our implementation methodology and run core cadences independently Own one internal consulting initiative and drive measurable progress Travel onsite to a customer and a service delivery center in Latin America to build strong working relationships Required skills and qualifications Bachelor’s degree in business, healthcare administration, or a related field 4+ years of experience in management consulting and/or complex implementation leadership 4+ years of experience supporting healthcare organizations or healthcare operations Experience scaling shared services, centers of excellence, and/or BPO-style delivery models Experience managing teams and developing talent through coaching and feedback Strong process documentation skills (process flows, workflow diagrams, SOPs) Advanced proficiency in Excel/Sheets and PowerPoint/Slides (MS Office or Google Workspace) Strong facilitation and stakeholder management skills, including with senior client audiences Ability to manage multiple priorities and stay effective as circumstances change Willingness to travel up to 50% to US clients and Third Way Health locations in Latin America

Full job record

Job ID	05116a4354b2978e574ebb1ef111d66eec7692a8
Org ID	de73a6e0-9044-41b4-b738-a1a4e3dcfca0
Source ID	9a41356e-6fcf-45f1-b79b-692b4ee1e442
Board ID	9a41356e-6fcf-45f1-b79b-692b4ee1e442
Provider	rippling
Provider Job Key	550aea05-56bc-4969-88ed-399910aabb78
Title	Transformation Manager
Normalized Title	—
Status	active
Active	yes
Location Text	NY, NY, United States
Department	Transformation
Team	—
Employment Type	full_time
Workplace Type	on_site
Remote Policy	—
Country	United States
Region	NY
City	NY
Salary Raw	—
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	—
Source URL	https://ats.rippling.com/virtual-front-office/jobs/550aea05-56bc-4969-88ed-399910aabb78
Apply URL	https://ats.rippling.com/virtual-front-office/jobs/550aea05-56bc-4969-88ed-399910aabb78
First Seen At	2026-05-29 07:15:10Z
Last Seen At	2026-06-06 08:44:20Z
Last Checked At	2026-06-06 08:44:20Z
Last Changed At	2026-06-06 08:44:20Z
Inactive At	—
Source Posted At	2026-03-05 01:10:31Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=virtual-front-office/date=2026-06-06/2026-06-06T08-44-18-906Z-8f4af83fbef7285b49b80ba25bb60cc865dc83f1fba8ceb4564431a4fd641f9d.json

Event Fields

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Parsed Structured

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Extensions

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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">About the Role:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">We’re hiring a Transformation Manager to lead client implementations and internal transformation work across Third Way Health’s provider and payer businesses.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">This is a leadership role for someone who can run complex work, build trust with clients, and manage teams through change. You’ll own implementations end to end, coach teams to deliver consistently, and improve how we operate as we scale. You’ll work across operations, service delivery, product, clinical stakeholders, and leadership, with real ownership and broad exposure.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">About the Role:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Client implementations + service delivery leadership</em></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Lead and scale service delivery teams by directly managing 1 full-time direct report and coordinating a dotted-line team of ~20–40 FTE, including building and ramping contact center teams of 5–40 agents supporting scheduling, eligibility, triage/escalations, and proactive patient outreach</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Lead implementations of healthcare administrative services, including eligibility verification, prior authorization, credentialing, and provider data management</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Own the transition lifecycle from kickoff through steady-state operations (hiring, infrastructure set-up, process design, documentation, training, shadowing, and service migration)</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Manage client stakeholders and internal teams through planning, execution, and go-live readiness</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Document workflows and expectations through process flows, SOPs, and training materials</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Define metrics and measurement approaches to track performance after go-live</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Coach teams on execution by setting expectations, driving accountability, and removing blockers</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Build ROI narratives for operational changes, including workforce optimization, automation opportunities, and service model transitions</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Drive change management in clinic environments by aligning providers, practice leadership, and front-line staff on new workflows, clean handoffs, and adoption through targeted training and reinforcement</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Internal transformation and operating model improvement</em></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Lead internal initiatives that improve efficiency, reduce cost, and support scale</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Identify and execute opportunities for automation, workflow optimization, and technology rollouts</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Serve as an internal consultant by diagnosing bottlenecks, redesigning workflows, and driving cross-functional follow-through</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">What success looks like in the first 90 days</em></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Lead your first implementation through key milestones with minimal oversight from your onboarding manager</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Become fluent in our implementation methodology and run core cadences independently</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Own one internal consulting initiative and drive measurable progress</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Travel onsite to a customer and a service delivery center in Latin America to build strong working relationships</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Required skills and qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Bachelor’s degree in business, healthcare administration, or a related field</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">4+ years of experience in management consulting and/or complex implementation leadership</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">4+ years of experience supporting healthcare organizations or healthcare operations</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Experience scaling shared services, centers of excellence, and/or BPO-style delivery models</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Experience managing teams and developing talent through coaching and feedback</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Strong process documentation skills (process flows, workflow diagrams, SOPs)</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Advanced proficiency in Excel/Sheets and PowerPoint/Slides (MS Office or Google Workspace)</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Strong facilitation and stakeholder management skills, including with senior client audiences</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Ability to manage multiple priorities and stay effective as circumstances change</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Willingness to travel up to 50% to US clients and Third Way Health locations in Latin America</span></li></ul>",
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          "oid": "location",
          "title": "Location (city only)",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "resume",
          "title": "Resume",
          "required": true,
          "fieldType": "FILE"
        },
        {
          "oid": "cover_letter",
          "title": "Cover letter",
          "required": false,
          "fieldType": "FILE"
        }
      ],
      "customQuestions": {
        "fields": [
          {
            "oid": "first_name",
            "title": "First name",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "last_name",
            "title": "Last name",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "email",
            "title": "Email",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "pronouns",
            "title": "Pronouns",
            "required": false,
            "fieldData": {},
            "fieldType": "PRONOUN"
          },
          {
            "oid": "current_company",
            "title": "Current company",
            "required": false,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "phone_number",
            "title": "Phone number",
            "required": true,
            "fieldData": {},
            "fieldType": "PHONE_NUMBER"
          },
          {
            "oid": "location",
            "title": "Location (city only)",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "resume",
            "title": "Resume",
            "required": true,
            "fieldData": {},
            "fieldType": "FILE"
          },
          {
            "oid": "cover_letter",
            "title": "Cover letter",
            "required": false,
            "fieldData": {},
            "fieldType": "FILE"
          }
        ]
      },
      "additionalQuestions": null
    },
    "hasAIEvaluationsEnabled": false,
    "eeocQuestionnaireEnabled": true,
    "applicationConfirmationTemplate": "655260cdb75ef1f253a1b5dc",
    "eeocQuestionnaireEnabledForJobPost": true
  },
  "detail_meta": {
    "url": "https://ats.rippling.com/api/v2/board/virtual-front-office/jobs/550aea05-56bc-4969-88ed-399910aabb78",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 16822
  },
  "detail_errors": []
}

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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/05116a4354b2978e574ebb1ef111d66eec7692a8?include=descriptionJSON

GET https://api.bluedoor.sh/job-postings/v1/orgs/de73a6e0-9044-41b4-b738-a1a4e3dcfca0JSON

GET https://api.bluedoor.sh/job-postings/v1/sources/9a41356e-6fcf-45f1-b79b-692b4ee1e442JSON

GET https://api.bluedoor.sh/job-postings/v1/jobs/05116a4354b2978e574ebb1ef111d66eec7692a8/eventsJSON

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