WeLab Bank - Wealth Customer Ambassador

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      "postalCode": "100",
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    "datePosted": "2025-12-23",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">WeLab</span><span style=\"color: #222222\">, </span><span style=\"color: #222222\">a leading pan-Asian fintech platform, </span><span style=\"color: #222222\">operates</span> <span style=\"color: #222222\">two digital banks </span><span style=\"color: #222222\">(</span><span style=\"color: #222222\">WeLab</span><span style=\"color: #222222\"> Bank and</span> <span style=\"color: #222222\">Bank Saqu</span><span style=\"color: #222222\">) as well as </span><span style=\"color: #222222\">multi</span><span style=\"color: #222222\">ple online </span><span style=\"color: #222222\">financial</span><span style=\"color: #222222\"> services in Hong Kong, Mainland China, and </span><span style=\"color: #222222\">Indonesia, with over</span> 7<span style=\"color: #222222\">0 million individual users and over 700 enterprise customers</span><span style=\"color: #222222\">. </span><span style=\"color: #222222\">WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey.</span> <span style=\"color: #222222\"> </span></span></p>\n<p><span style=\"color: #222222; font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab</span><span style=\"color: #222222\">!</span><span style=\"color: #222222\"> </span></span></p>\n<p><span style=\"color: #222222; font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable.</span><span style=\"color: #222222\"> </span></span></p>\n<p><span style=\"color: #222222; font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">Join us to build a better financial future for everyone!</span><span style=\"color: #222222\"> </span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px; font-weight: bold\">About you:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">You have a strong thirst for knowledge and are driven to find solutions that don't exist yet</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">You are comfortable with ambiguity and extremely resourceful (in your past life you could've been a detective)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">You always find a way to get things done without sacrificing the quality of your work, integrity and values. No task is off limits for you.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">You are humble and prioritize the success of the team over your own with an eagerness to help those around you</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">You don't shy away from challenges and have the ability to bounce back from setbacks</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\"> What you’ll do and what success looks like in this role:</span><br></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Develop the Bank’s valuable customer base and establish long term relationship with the customer</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Grow the wealth of the customer through deepening customer relationship and providing differentiated services</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Assist customer on the digital investment journey and increase the conversion rate</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Assist customer on the digital wealth advisory goal setting and on-going portfolio update</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Ensure all activities are in compliance with Bank’s guidelines and regulatory requirements</span><br></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">What is required and what we’re looking for:</span><br></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">University degree holder preferably in business related discipline </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Qualified individual to carry out regulated activities (Type 1 and Type 4)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Minimum 3 years’ experience in retail banking or financial industry </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Knowledge on mutual funds and investment advisory</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Excellent communication and interpersonal skills </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Proficient in both English and Chinese; fluency in Putonghua an advantage</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Proactive and customer-focused</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Highly agile in learning, adapting to ever-changing business environment, and ability to cope with fast dynamic pace</span><br></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px; font-weight: bold\">WeLab perks:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Competitive salary</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Weekly afternoon teas and fully stocked fridge</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Coffee stipend</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Conveniently located office surrounded by diverse and delicious lunch options</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Lively office with gaming consoles and a ping pong table</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Employee referral bonuses</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\"><span style=\"color: #222222\">WeLab’s Awards &amp; Recognitions</span></span><span style=\"color: #222222\"> </span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">Asia Banking Finance Retail Banking Awards</span><span style=\"color: #222222\">: </span><span style=\"color: #222222\">Virtual Bank of the Year</span><span style=\"color: #222222\"> - </span><span style=\"color: #222222\">Hong Kong</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">CNBC Disruptor 50</span><span style=\"color: #222222\">: </span><span style=\"color: #222222\">the only Hong Kong-based company on the list</span><span style=\"color: #d13438\"> </span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">Financial Times Asia-Pacific High-Growth Companies</span><span style=\"color: #222222\">: </span><span style=\"color: #222222\">#2 </span><span style=\"color: #222222\">in ranking </span><span style=\"color: #222222\"> </span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\"><span style=\"color: #222222\">The Chinese University of Hong Kong “Corporate Innovation Index”</span><span style=\"color: #222222\">: </span><span style=\"color: #222222\">#1 in ranking</span><span style=\"color: #0078d4\"> </span><br><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">We offer competitive salary package to the successful candidate.  If you are interested in joining this exciting team, please submit your resume to us via the button “Apply Now” below.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 12 months of receipt.</span></p>",
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