Business Operations Supervisor - GI, Pulmonary, Sleep - Frontline

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    "ExternalDescriptionStr": "<p class=\"western\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Park Nicollet is looking to hire Business Operations Site Supervisor to join our team!&nbsp; Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.&nbsp;</span></span></p><p class=\"western\">&nbsp;</p><p><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 12pt; line-height: 115%;\"><strong><u>Position Summary:</u></strong></span></span></p><p class=\"western\" style=\"line-height: 0.17in;\"><span style=\"font-family: Arial, serif;\">Provides supervision and direction to single site business operations such as medical reception, HIM, call centers or related business functions across multiple locations. Support staff will consist of 10-30 FTEs. Assures goals and objectives are attained through the planning, implementation, and directing of processes and support personnel. Directs the coordination and maintenance of the on-line care provider scheduling system and the development of scheduling templates to ensure accuracy of scheduling data. Promotes and maintains good patient relations and patient confidentiality. Considered an \"expert\" within a specialty area. Exercises imagination and creative abilities to respond to situations. Identifies unique or complex problem areas and develops recommendations. Contributes to the development of policies and procedures. Assists in the planning, development, and implementation of new or modified processes. Requires independent action and a high degree of initiative.&nbsp;</span></p><p class=\"western\" style=\"margin-bottom: 0.08in;\">&nbsp;</p><p><span style=\"font-family: Arial, serif;\"><strong><u>Schedule:&nbsp;</u></strong></span></p><p>Monday to Friday,<br>No Weekends or Holiday<br>Remote days available</p><p><span style=\"font-family: Arial, serif;\"><strong><u>Required Qualifications:</u></strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\"><strong>Education, Experience or Equivalent Combination:</strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\">Associate of Arts or Science degree or equivalent experience/training.&nbsp;</span></p></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\">One year related supervisory experience, or three years related non-supervisory experience preferred, preferably in a healthcare environment.</span></p></li></ul></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\"><strong>Licensure/ Registration/ Certification:</strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\">NA</span></p></li></ul></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\"><strong>Knowledge, Skills, and Abilities:</strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\">Proven leadership skills in organizing, planning, and directing an operation and its staff.&nbsp;</span></p></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\">Proven proficiency in the operation of the following: Electronic health records, multi-line telephone, personal computer utilizing applicable software, photocopier, fax machine, and laser and dot matrix printer.</span><br>&nbsp;</p></li></ul></li></ul><p><span style=\"font-family: Arial, serif;\"><strong><u>Preferred Qualifications:</u></strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\"><strong>Education, Experience or Equivalent Combination:</strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\">NA</span></p></li></ul></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\"><strong>Licensure/ Registration/ Certification:</strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\">NA</span></p></li></ul></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"font-family: Arial, serif;\"><strong>Knowledge, Skills, and Abilities:</strong></span></p><ul><li><p style=\"margin-bottom: 0.08in;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, serif;\">Ability to effectively build relationships and communicate, both verbally and in writing, with patients and families, other leaders, hospital staff, and department staff.</span></p></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, serif;\">Outstanding judgment and analytical skills, and ability to make immediate decisions when necessary.</span></p></li><li><p style=\"margin-bottom: 0.08in;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, serif;\">Familiarity with medical terminology is preferred.</span></p></li></ul></li></ul><p class=\"western\" style=\"margin-bottom: 0.08in;\"><br><strong><u>Benefits:</u></strong></p><p>Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee</p>",
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