Home › Companies › Edmn Fa Us2 Oraclecloud Com CX 1 › Dual Rate Guest Services Rep/ Lead - Harrah's Hoosier Park (Full Time)
Dual Rate Guest Services Rep/ Lead - Harrah's Hoosier Park (Full Time)
Edmn Fa Us2 Oraclecloud Com CX 1 · Anderson, IN, United States; Harrah's Hoosier Park · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Edmn Fa Us2 Oraclecloud Com CX 1 |
| Title | Dual Rate Guest Services Rep/ Lead - Harrah's Hoosier Park (Full Time) |
| Normalized title | - |
| Department / team | Call Center and Reservations |
| Location | Anderson, IN, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-19 / 2026-06-19 |
| Changed / last seen | 2026-06-19 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Edmn Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Anderson. | Open |
| Department jobs | Active postings in Call Center and Reservations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Edmn Fa Us2 Oraclecloud Com CX 1 |
| Source | 010453b6-b197-40bb-ac15-ee004fbdc341 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Performs the duties of a Guest Service Representative and fulfills the duties as a Guest Service Lead when required.
When performing Lead Responsibilities, supervises up to 25 employees in the absence of a Supervisor in the Guest Services Department. Assists in the direction and coordination of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include training employees, assigning, and directing work, addressing complaints, and resolving problems
DIRECTLY SUPERVISES: None
HOW YOU WILL CREATE THE EXTRAORDINARY
Assists in implementing all promotions, as they relate to the area of the Rewards Center.
Assists in implementing and supervising all programs and procedures. Assists in achieving Rewards Club membership goals.
Assists with the coordination of all Passenger reservations and boarding pass issuance.
Assists in the daily operations of the Rewards Center area to include the supervision of Marketing Operations and Representatives.
Implemented procedures to ensure the highest standards of courteous, prompt, and efficient customer service.
Assists with the reporting and reconciliation of coupons and incentives, coordinates all customer inquiries and complaints.
Administers require record keeping procedures, maintain responsibility for accurate forecasting of passenger volumes.
Responsible to ensure continued growth in the company’s player database.
Issues complimentary amenities consistent with Comp policy.
Responsible for greeting all guests and promoting exceptional customer service.
Promotes membership into the rewards program and educating patrons rewards club benefits.
Inputs of all patron information not captured by reservations.
Maintains daily procedures regarding the Rewards Club members which includes discerning appropriate identification, filing and record keeping.
Maintains and balances a cash drawer.
Responsible for coupons and newspaper promotions regarding cruises and promotions on property.
Make public announcements or special announcements.
Responsible for direct mail inquiries to include updating customer account information and related duties.
Assists with the resolution of player complaints and problems.
Assists with promotional item implementation, distribution, and redemption.
Other duties assigned.
WHAT YOU WILL NEED
Must be 21 years of age or older.
Proficient in English verbal and written with the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team members of organization.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or 1 to 3 year's equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Must be computer literate.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. Flexible with working various shifts, weekends, holidays, and long hours if applicable. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Responsible for fostering a fun environment, being gracious to all guests and co-workers, and for promoting a positive influence in the community and participating in company- sponsored events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards. Maintains a professional work environment with management and staff.
ADDITIONAL REQUIREMENTS
Must be able to occasionally push/pull or lift up to 25 pounds. Specific vision abilities such as close vision, distance vision, color vision, depth perception, peripheral vision, and ability to adjust focus. Regularly required to sit, stand and/or walk 2-3 miles in a least 8-10 hours daily, use hands to finger, handle, or feel and talk or hear. reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and. Occasionally it is required to sit and taste or smell and to climb and descend stairs and balance. Must be able to obtain and maintain a license from the Indiana Gaming Commission and Indiana Horse Racing Commission. Will require access to all general areas of the gaming and racing facility, back-of-house, restrooms, and must regularly access patron information and daily receipts. Ability to work in an environment where you are exposed to secondary smoke, occasionally exposed to outside weather conditions, and the noise level in the working environment is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
Full job record
| Job ID | 04db27eec309dbd2cd65faea83e58ba697e2c2c0 |
| Org ID | 40e51c25-36c8-4c2d-998a-780f5164ab5e |
| Source ID | 010453b6-b197-40bb-ac15-ee004fbdc341 |
| Board ID | 010453b6-b197-40bb-ac15-ee004fbdc341 |
| Provider | oracle_hcm |
| Provider Job Key | 85871 |
| Title | Dual Rate Guest Services Rep/ Lead - Harrah's Hoosier Park (Full Time) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Anderson, IN, United States; Harrah's Hoosier Park |
| Department | Call Center and Reservations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Anderson |
| Salary Raw | Description WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Performs the duties of a Guest Service Representative and fulfills the duties as a Guest Service Lead when required. When performing Lead Responsibilities, supervises up to 25 employees in the absence of a Supervisor in the Guest Services Department. Assists in the direction and coordination of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, assigning, and directing work, addressing complaints, and resolving problems DIRECTLY SUPERVISES: None HOW YOU WILL CREATE THE EXTRAORDINARY Assists in implementing all promotions, as they relate to the area of the Rewards Center. Assists in implementing and supervising all programs and procedures. Assists in achieving Rewards Club membership goals. Assists with the coordination of all Passenger reservations and boarding pass issuance. Assists in the daily operations of the Rewards Center area to include the supervision of Marketing Operations and Representatives. Implemented procedures to ensure the highest standards of courteous, prompt, and efficient customer service. Assists with the reporting and reconciliation of coupons and incentives, coordinates all customer inquiries and complaints. Administers require record keeping procedures, maintain responsibility for accurate forecasting of passenger volumes. Responsible to ensure continued growth in the company’s player database. Issues complimentary amenities consistent with Comp policy. Responsible for greeting all guests and promoting exceptional customer service. Promotes membership into the rewards program and educating patrons rewards club benefits. Inputs of all patron information not captured by reservations. Maintains daily procedures regarding the Rewards Club members which includes discerning appropriate identification, filing and record keeping. Maintains and balances a cash drawer. Responsible for coupons and newspaper promotions regarding cruises and promotions on property. Make public announcements or special announcements. Responsible for direct mail inquiries to include updating customer account information and related duties. Assists with the resolution of player complaints and problems. Assists with promotional item implementation, distribution, and redemption. Other duties assigned. WHAT YOU WILL NEED Must be 21 years of age or older. Proficient in English verbal and written with the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team members of organization. High school diploma or general education degree (GED); or one to three months related experience and/or training; or 1 to 3 year's equivalent combination of education and experience. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Must be computer literate. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests. Flexible with working various shifts, weekends, holidays, and long hours if applicable. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Responsible for fostering a fun environment, being gracious to all guests and co-workers, and for promoting a positive influence in the community and participating in company- sponsored events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards. Maintains a professional work environment with management and staff. ADDITIONAL REQUIREMENTS Must be able to occasionally push/pull or lift up to 25 pounds. Specific vision abilities such as close vision, distance vision, color vision, depth perception, peripheral vision, and ability to adjust focus. Regularly required to sit, stand and/or walk 2-3 miles in a least 8-10 hours daily, use hands to finger, handle, or feel and talk or hear. reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and. Occasionally it is required to sit and taste or smell and to climb and descend stairs and balance. Must be able to obtain and maintain a license from the Indiana Gaming Commission and Indiana Horse Racing Commission. Will require access to all general areas of the gaming and racing facility, back-of-house, restrooms, and must regularly access patron information and daily receipts. Ability to work in an environment where you are exposed to secondary smoke, occasionally exposed to outside weather conditions, and the noise level in the working environment is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/85871 |
| Apply URL | https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/85871 |
| First Seen At | 2026-06-19 11:03:20Z |
| Last Seen At | 2026-06-19 11:03:20Z |
| Last Checked At | 2026-06-19 11:03:20Z |
| Last Changed At | 2026-06-19 11:03:20Z |
| Inactive At | — |
| Source Posted At | 2026-06-19 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=edmn.fa.us2.oraclecloud.com|CX_1/date=2026-06-19/2026-06-19T11-01-55-791Z-ce6ad159f3e6e1ef18487b00241c6dba6bd26094607ea87b99b9f93d44d514d2.json |
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"ExternalDescriptionStr": "<p> <span style=\"font-size: 10pt; line-height: 115%;\"><strong>WE ARE CAESARS</strong></span></p><p style=\"margin-bottom: 8pt;\"><span style=\"font-size: 10pt; line-height: 115%;\">At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. </span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 10pt; line-height: 115%;\">Our Mission: “Create the Extraordinary”</span></li><li><span style=\"font-size: 10pt; line-height: 115%;\">Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”</span></li><li><span style=\"font-size: 10pt; line-height: 115%;\">Our Values: “Blaze the Trail, Together We Win, All-In on Service”</span></li></ul><p><span style=\"font-size: 10pt; line-height: 115%;\">Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing </span><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. </span></span></p><p> </p><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\"><strong>JOB SUMMARY</strong></span></span></p><p style=\"margin-right: 63pt;\"><span style=\"font-size: 10pt;\">Performs the duties of a Guest Service Representative and fulfills the duties as a Guest Service Lead </span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">when required.</span></p><p style=\"margin-right: 63pt;\"> </p><p style=\"margin-right: 41.75pt;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt;\">When performing Lead Responsibilities, supervises up to 25 employees in the absence of a Supervisor in</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">the Guest Services Department.</span><span style=\"font-size: 10pt; letter-spacing: 0.05pt;\"> </span><span style=\"font-size: 10pt;\">Assists in the direction and coordination of this unit.</span><span style=\"font-size: 10pt; letter-spacing: 0.05pt;\"> </span><span style=\"font-size: 10pt;\">Carries out</span><span style=\"font-size: 10pt; letter-spacing: 0.05pt;\"> </span><span style=\"font-size: 10pt;\">supervisory responsibilities</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">accordance</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">organization's</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">policies</span><span style=\"font-size: 10pt; letter-spacing: 0.05pt;\"> </span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">applicable laws.</span></span></p><p style=\"margin-right: 63pt;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt;\">Responsibilities include training employees, assigning, and directing work, addressing complaints, and</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">resolving</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">problems</span></span></p><p style=\"margin-top: 0.05pt;\"> </p><p style=\"margin-top: 0.05pt;\"><span style=\"font-size: 10pt;\">DIRECTLY</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">SUPERVISES: None</span></p><p style=\"line-height: 15.75pt;\"> </p><p style=\"line-height: 15.75pt;\"><span style=\"color: black;\"><span style=\"font-size: 10pt;\"><strong>HOW YOU WILL CREATE THE EXTRAORDINARY</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 57.33px;\"><li><p style=\"line-height: 13.95pt; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Assists in</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">implementing</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">all</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\"> </span><span style=\"font-size: 10pt;\">promotions,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">as</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">they</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">relate</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">the area</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">of the</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">Rewards</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">Center.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 70.55pt; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Assists in implementing and supervising all programs and procedures.</span><span style=\"font-size: 10pt; letter-spacing: 0.05pt;\"> </span><span style=\"font-size: 10pt;\">Assists in achieving</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">Rewards</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">Club</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">membership</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">goals.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-size: 10pt;\">Assists</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">with the</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">coordination</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">all</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">Passenger reservations and</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">boarding</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">pass</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">issuance.</span></p></li><li><p style=\"line-height: 98%; margin-bottom: 0in; margin-right: 84.7pt; margin-top: 0.15pt;\"><span style=\"font-size: 10pt; line-height: 98%;\">Assists in the daily operations of the Rewards Center area to include the supervision of</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">Marketing</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">Operations</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">Representatives.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 61.5pt; margin-top: 0.1pt;\"><span style=\"font-size: 10pt;\">Implemented procedures to ensure the highest standards of courteous, prompt, and efficient</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">customer</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">service.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 40.3pt; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Assists with the reporting and reconciliation of coupons and incentives, coordinates all customer</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">inquiries and</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">complaints.</span></p></li><li><p style=\"line-height: 98%; margin-bottom: 0in; margin-right: 91.1pt; margin-top: 0.2pt;\"><span style=\"font-size: 10pt; line-height: 98%;\">Administers require record keeping procedures, maintain responsibility for accurate</span><span style=\"font-size: 10pt; letter-spacing: -2.4pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">forecasting</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">passenger</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">volumes.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-size: 10pt;\">Responsible</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">to</span><span style=\"font-size: 10pt; 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letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">amenities</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">consistent</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">Comp</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">policy.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Responsible</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">for</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">greeting</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">all</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">guests and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">promoting</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">exceptional</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">customer</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">service.</span></p></li><li><p style=\"line-height: 13.95pt; margin-bottom: 0in; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-size: 10pt;\">Promotes</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">membership</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">into</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">the rewards</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">program and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">educating</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">patrons</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">rewards</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">club</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">benefits.</span></p></li><li><p style=\"line-height: 13.95pt; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Inputs of</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">all</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">patron</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">information</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">not</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">captured</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">by</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">reservations.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 60.1pt; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Maintains</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">daily</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">procedures</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">regarding</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">the Rewards</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\"> </span><span style=\"font-size: 10pt;\">Club</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">members</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">which</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">includes</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">discerning</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">appropriate</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">identification,</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">filing</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">record</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">keeping.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-size: 10pt;\">Maintains</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">balances a</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">cash</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">drawer.</span></p></li><li><p style=\"line-height: 98%; margin-bottom: 0in; margin-right: 69.45pt; margin-top: 0.15pt;\"><span style=\"font-size: 10pt; line-height: 98%;\">Responsible for coupons and newspaper promotions regarding cruises and promotions on</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt; line-height: 98%;\"> </span><span style=\"font-size: 10pt; line-height: 98%;\">property.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0.1pt;\"><span style=\"font-size: 10pt;\">Make</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">public</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">announcements or</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">special</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">announcements.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 64.35pt; margin-top: 0.05pt;\"><span style=\"font-size: 10pt;\">Responsible for direct mail inquiries to include updating customer account information and</span><span style=\"font-size: 10pt; letter-spacing: -2.35pt;\"> </span><span style=\"font-size: 10pt;\">related</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">duties.</span></p></li><li><p style=\"line-height: 13.95pt; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Assists</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt;\"> </span><span style=\"font-size: 10pt;\">resolution</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">player</span><span style=\"font-size: 10pt; letter-spacing: 0.05pt;\"> </span><span style=\"font-size: 10pt;\">complaints and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">problems.</span></p></li><li><p style=\"line-height: 13.95pt; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Assists</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 10pt;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">promotional</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">item</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 10pt;\">implementation,</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">distribution,</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"> </span><span style=\"font-size: 10pt;\">redemption.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 75.45pt; margin-top: 0in;\"><span style=\"font-size: 10pt;\">Other duties assigned.</span></p></li></ul><p> </p><p> </p><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\"><strong>WHAT YOU WILL NEED</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Must be 21 years of age or older.</span></span></p></li><li><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Proficient in English verbal and written with the ability to</span></span><span style=\"font-size: 10pt; line-height: 115%;\"> read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team members of organization.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 62.85pt; margin-top: 0in;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt;\">High school diploma or general education degree (GED); or one to three months related experience and/or training; or 1 to 3 year's equivalent combination of education and experience.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 64.7pt; margin-top: 0in;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Must be computer literate.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 63.8pt; margin-top: 0.05pt;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</span></span></p></li><li><span style=\"font-size: 10pt;\">Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests.</span></li><li><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Flexible with working various shifts, weekends, holidays, and long hours if applicable. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.</span></span></li><li><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Responsible for fostering a fun environment, being gracious to all guests and co-workers, and for promoting a positive influence in the community and participating in company- sponsored events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards. Maintains a professional work environment with management and staff.</span></span></li></ul><p> </p><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\"><strong>ADDITIONAL REQUIREMENTS</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Must be able to occasionally push/pull or lift up to 25 pounds. </span></span></li><li><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Specific vision abilities such as close vision, distance vision, color vision, depth perception, peripheral vision, and ability to adjust focus.</span></span></li><li><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Regularly required to sit, stand and/or walk 2-3 miles in a least 8-10 hours daily, use hands to finger, handle, or feel and talk or hear. reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and. Occasionally it is required to sit and taste or smell and to climb and descend stairs and balance.</span></span></li><li><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Must be able to obtain and maintain a license from the Indiana Gaming Commission and Indiana Horse Racing Commission. Will require access to all general areas of the gaming and racing facility, back-of-house, restrooms, and must regularly access patron information and daily receipts. </span></span></li><li><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">Ability to work in an environment where you are exposed to secondary smoke, occasionally exposed to outside weather conditions, and the noise level in the working environment is usually moderate.</span></span></li><li class=\"ortl-align-justify\"><p style=\"margin-right: 40.35pt; text-align: justify;\"><span style=\"font-size: 10pt; line-height: 115%;\">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></p></li></ul><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\"> </span></span></p><p> </p><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\"><strong>TOGETHER WE WIN</strong></span></span></p><p><span style=\"color: black;\"><span style=\"font-size: 10pt; line-height: 115%;\">We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships</span></span></p>",
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Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/04db27eec309dbd2cd65faea83e58ba697e2c2c0?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/40e51c25-36c8-4c2d-998a-780f5164ab5eJSONGET https://api.bluedoor.sh/job-postings/v1/sources/010453b6-b197-40bb-ac15-ee004fbdc341JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/04db27eec309dbd2cd65faea83e58ba697e2c2c0/eventsJSON