Sr. Site Reliability Engineer - Austin, Texas

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  "detail": {
    "url": "https://shipperhq.applytojob.com/apply/jobs/details/DJiUS6aHpw?&",
    "heading": "Sr. Site Reliability Engineer - Austin, Texas",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://shipperhq.applytojob.com/apply/DJiUS6aHpw/Sr-Site-Reliability-Engineer-Austin-Texas",
    "description_html": "<h2 style=\"line-height:1.38;background-color:#ffffff;margin-top:20px;margin-bottom:20px;\"><span style=\"font-size:16pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Sr. Software Engineer - Site Reliability</span></span></span></span></span></span></h2><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">About ShipperHQ:</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#0c0d0e;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics. </span></span></span></span></span></span></span></p><p style=\"line-height:1.38;background-color:#ffffff;margin-top:16px;padding:0pt 0pt 12pt 0pt;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Position Overview:</span></span></span></span></span></span><br><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We’re seeking a Senior Site Reliability Engineer to join our fast-paced Engineering team. The ideal candidate is a self-starter with a strong engineering mindset who can take ownership of our cloud systems, reference architectures, deployment processes, and landing zones. This role requires deep experience with AWS, DevOps practices, and automation to support and improve our complex cloud environment.</span></span></span></span></span></span></p><p style=\"line-height:1.38;background-color:#ffffff;margin-bottom:16px;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Design, implement, and maintain Infrastructure as Code (IaC) for cloud systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Build and provision solutions that improve cloud operations and support engineering and QA teams</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Develop, maintain, and optimize CI/CD pipelines for deployments across multiple environments</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with security teams to maintain a strong security posture</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Configure and maintain highly available systems in AWS</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Build and maintain observability, monitoring, and logging systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Support software engineers and collaborate on infrastructure needs</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Guide teams on best practices for infrastructure, deployment, and reliability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Implement monitoring and logging standards for infrastructure and applications</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Develop tools and services that reduce operational dependencies on the DevOps team</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;background-color:#ffffff;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Qualifications:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, or similar roles</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong experience with AWS, particularly in multi-region or multi-tenant environments</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Background in software development with a solid understanding of modern engineering practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience managing infrastructure using Infrastructure as Code, preferably Terraform</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Hands-on experience with CI/CD tools such as GitLab</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience working with containerized environments and modernizing applications</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Familiarity with observability, monitoring, and incident response practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience working with databases, enterprise systems, or eCommerce platforms</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficiency in administering Linux/Unix systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong understanding of Agile methodologies and test-driven development practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborative mindset with a proactive, solutions-oriented approach</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#090b0e;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">AI fluency: You leverage a diverse AI toolkit to accelerate your output. You don't just \"prompt and pray\"; you have a strong grasp of AI governance, including how to protect proprietary data and how to critically audit AI-generated results for accuracy and compliance with company standards </span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Why ShipperHQ?</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Benefits and Perks:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with a motivated team, directly tying your results to organizational success</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">22 days of PTO plus public holidays</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">401k Match</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical, Dental, and Vision Insurance</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Maternity and Paternity Leave</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Compensation is based on experience</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.</span></span></span></span></span></span></p>",
    "description_text": "Sr. Software Engineer - Site Reliability\n About ShipperHQ:\n ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics.\n Position Overview:\n We’re seeking a Senior Site Reliability Engineer to join our fast-paced Engineering team. The ideal candidate is a self-starter with a strong engineering mindset who can take ownership of our cloud systems, reference architectures, deployment processes, and landing zones. This role requires deep experience with AWS, DevOps practices, and automation to support and improve our complex cloud environment.\n Responsibilities:\n Design, implement, and maintain Infrastructure as Code (IaC) for cloud systems\n Build and provision solutions that improve cloud operations and support engineering and QA teams\n Develop, maintain, and optimize CI/CD pipelines for deployments across multiple environments\n Collaborate with security teams to maintain a strong security posture\n Configure and maintain highly available systems in AWS\n Build and maintain observability, monitoring, and logging systems\n Support software engineers and collaborate on infrastructure needs\n Guide teams on best practices for infrastructure, deployment, and reliability\n Implement monitoring and logging standards for infrastructure and applications\n Develop tools and services that reduce operational dependencies on the DevOps team\n Qualifications:\n 5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, or similar roles\n Strong experience with AWS, particularly in multi-region or multi-tenant environments\n Background in software development with a solid understanding of modern engineering practices\n Experience managing infrastructure using Infrastructure as Code, preferably Terraform\n Hands-on experience with CI/CD tools such as GitLab\n Experience working with containerized environments and modernizing applications\n Familiarity with observability, monitoring, and incident response practices\n Experience working with databases, enterprise systems, or eCommerce platforms\n Proficiency in administering Linux/Unix systems\n Strong understanding of Agile methodologies and test-driven development practices\n Collaborative mindset with a proactive, solutions-oriented approach\n AI fluency: You leverage a diverse AI toolkit to accelerate your output. You don't just \"prompt and pray\"; you have a strong grasp of AI governance, including how to protect proprietary data and how to critically audit AI-generated results for accuracy and compliance with company standards\n Why ShipperHQ?\n This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.\n Benefits and Perks:\n Collaborate with a motivated team, directly tying your results to organizational success\n 22 days of PTO plus public holidays\n 401k Match\n Medical, Dental, and Vision Insurance\n Maternity and Paternity Leave\n This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area\n Compensation is based on experience\n At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.",
    "jsonld_jobposting": {
      "url": "https://shipperhq.applytojob.com/apply/DJiUS6aHpw/Sr-Site-Reliability-Engineer-Austin-Texas",
      "@type": "JobPosting",
      "title": "Sr. Site Reliability Engineer - Austin, Texas",
      "@context": "http://schema.org/",
      "datePosted": "2026-04-28",
      "description": "<h2 style=\"line-height:1.38;background-color:#ffffff;margin-top:20px;margin-bottom:20px;\"><span style=\"font-size:16pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Sr. Software Engineer - Site Reliability</span></span></span></span></span></span></h2><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">About ShipperHQ:</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#0c0d0e;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics. </span></span></span></span></span></span></span></p><p style=\"line-height:1.38;background-color:#ffffff;margin-top:16px;padding:0pt 0pt 12pt 0pt;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Position Overview:</span></span></span></span></span></span><br><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We’re seeking a Senior Site Reliability Engineer to join our fast-paced Engineering team. The ideal candidate is a self-starter with a strong engineering mindset who can take ownership of our cloud systems, reference architectures, deployment processes, and landing zones. This role requires deep experience with AWS, DevOps practices, and automation to support and improve our complex cloud environment.</span></span></span></span></span></span></p><p style=\"line-height:1.38;background-color:#ffffff;margin-bottom:16px;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Design, implement, and maintain Infrastructure as Code (IaC) for cloud systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Build and provision solutions that improve cloud operations and support engineering and QA teams</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Develop, maintain, and optimize CI/CD pipelines for deployments across multiple environments</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with security teams to maintain a strong security posture</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Configure and maintain highly available systems in AWS</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Build and maintain observability, monitoring, and logging systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Support software engineers and collaborate on infrastructure needs</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Guide teams on best practices for infrastructure, deployment, and reliability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Implement monitoring and logging standards for infrastructure and applications</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Develop tools and services that reduce operational dependencies on the DevOps team</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;background-color:#ffffff;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Qualifications:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, or similar roles</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong experience with AWS, particularly in multi-region or multi-tenant environments</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Background in software development with a solid understanding of modern engineering practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience managing infrastructure using Infrastructure as Code, preferably Terraform</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Hands-on experience with CI/CD tools such as GitLab</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience working with containerized environments and modernizing applications</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Familiarity with observability, monitoring, and incident response practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience working with databases, enterprise systems, or eCommerce platforms</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficiency in administering Linux/Unix systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong understanding of Agile methodologies and test-driven development practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborative mindset with a proactive, solutions-oriented approach</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#090b0e;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">AI fluency: You leverage a diverse AI toolkit to accelerate your output. You don't just \"prompt and pray\"; you have a strong grasp of AI governance, including how to protect proprietary data and how to critically audit AI-generated results for accuracy and compliance with company standards </span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Why ShipperHQ?</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Benefits and Perks:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with a motivated team, directly tying your results to organizational success</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">22 days of PTO plus public holidays</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">401k Match</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical, Dental, and Vision Insurance</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Maternity and Paternity Leave</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Compensation is based on experience</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.</span></span></span></span></span></span></p>",
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