Home › Companies › Fa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001 › Lead Software Analyst
Lead Software Analyst
Fa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001 · IN_Remote Working, NAVI MUMBAI, MAHARASHTRA, IN · Remote · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001 |
| Title | Lead Software Analyst |
| Normalized title | - |
| Department / team | Support Analyst |
| Location | MAHARASHTRA, IN, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-30 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in MAHARASHTRA. | Open |
| Department jobs | Active postings in Support Analyst. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001 |
| Source | b78b31cb-6771-41a8-b76d-8453fe7065a3 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Description
Application Support Analyst will be responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification. You should be capable of doing in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to front end the customer and address all their technical queries.
Responsibilities
As part of L2 Production support Triage Team responsible for analyzing all the production support cases and concluding the triaging part with the clear action plan.
Preparing the Data patches for the required cases and releasing it to customer through release process.
Doing root cause analysis for all the Data Patch cases.
Need to do the in-depth analysis for the reported cases and wherever is identified for code fix need to forward it to engineering team for further action with proper evidence and documentation.
Making sure all the clarification type cases are getting clarified to customer with clear details and documentation wherever is applicable.
Joining the customer call along with the customer facing lead and taking care of all technical queries.
Having a good collaboration within and other team members.
Need to follow the Production support process with 100% compliance.
Requirements and skills
Strong knowledge of Java or equivalent Object-oriented programming language with hands on experience in writing SQL queries with different type of joins
Knowledge about Web Services (SOAP, REST etc.) and API related integrations
Strong analytical & debugging skills
Address critical incidents within SLA & suggest workarounds
Experience in Production Support and its process
Experience in Insurance or Banking Domain will be a plus
Experience in P&C Insurance domain will be an added advantage.
Shift Timing:
5 PM – 2 AM IST
Company
Majesco is a leading insurance solutions and services provider.
Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal. Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale.
Full job record
| Job ID | 04983ad0545040483069d0def3c0bced3dcc536c |
| Org ID | b82140cc-10f0-40fe-986c-efed77010d01 |
| Source ID | b78b31cb-6771-41a8-b76d-8453fe7065a3 |
| Board ID | b78b31cb-6771-41a8-b76d-8453fe7065a3 |
| Provider | oracle_hcm |
| Provider Job Key | 5220 |
| Title | Lead Software Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | IN_Remote Working, NAVI MUMBAI, MAHARASHTRA, IN |
| Department | Support Analyst |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | IN |
| City | MAHARASHTRA |
| Salary Raw | Description Job Description Application Support Analyst will be responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification. You should be capable of doing in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to front end the customer and address all their technical queries. Responsibilities As part of L2 Production support Triage Team responsible for analyzing all the production support cases and concluding the triaging part with the clear action plan. Preparing the Data patches for the required cases and releasing it to customer through release process. Doing root cause analysis for all the Data Patch cases. Need to do the in-depth analysis for the reported cases and wherever is identified for code fix need to forward it to engineering team for further action with proper evidence and documentation. Making sure all the clarification type cases are getting clarified to customer with clear details and documentation wherever is applicable. Joining the customer call along with the customer facing lead and taking care of all technical queries. Having a good collaboration within and other team members. Need to follow the Production support process with 100% compliance. Requirements and skills Strong knowledge of Java or equivalent Object-oriented programming language with hands on experience in writing SQL queries with different type of joins Knowledge about Web Services (SOAP, REST etc.) and API related integrations Strong analytical & debugging skills Address critical incidents within SLA & suggest workarounds Experience in Production Support and its process Experience in Insurance or Banking Domain will be a plus Experience in P&C Insurance domain will be an added advantage. Shift Timing: 5 PM – 2 AM IST Company Majesco is a leading insurance solutions and services provider. Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal. Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://fa-emad-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_6001/job/5220 |
| Apply URL | https://fa-emad-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_6001/job/5220 |
| First Seen At | 2026-05-31 18:06:56Z |
| Last Seen At | 2026-06-06 11:34:16Z |
| Last Checked At | 2026-06-06 11:34:16Z |
| Last Changed At | 2026-05-31 18:06:56Z |
| Inactive At | — |
| Source Posted At | 2026-04-30 07:16:14Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-emad-saasfaprod1.fa.ocs.oraclecloud.com|CX_6001/date=2026-06-06/2026-06-06T11-34-13-957Z-658bc1585b1cc6e4ecc09c4d516fc1d97cdecde6323cbc0185fa0ac693dbe25f.json |
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