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HomeCompaniesFa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001Lead Software Analyst

Lead Software Analyst

Fa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001 · IN_Remote Working, NAVI MUMBAI, MAHARASHTRA, IN · Remote · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001
TitleLead Software Analyst
Normalized title-
Department / teamSupport Analyst
LocationMAHARASHTRA, IN, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-04-30 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Fa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in MAHARASHTRA.Open
Department jobsActive postings in Support Analyst.Open
Work model jobsActive Remote postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Emad Saasfaprod1 Fa Ocs Oraclecloud Com CX 6001
Sourceb78b31cb-6771-41a8-b76d-8453fe7065a3
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Description Application Support Analyst will be responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification. You should be capable of doing in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to front end the customer and address all their technical queries. Responsibilities As part of L2 Production support Triage Team responsible for analyzing all the production support cases and concluding the triaging part with the clear action plan. Preparing the Data patches for the required cases and releasing it to customer through release process. Doing root cause analysis for all the Data Patch cases. Need to do the in-depth analysis for the reported cases and wherever is identified for code fix need to forward it to engineering team for further action with proper evidence and documentation. Making sure all the clarification type cases are getting clarified to customer with clear details and documentation wherever is applicable. Joining the customer call along with the customer facing lead and taking care of all technical queries. Having a good collaboration within and other team members. Need to follow the Production support process with 100% compliance. Requirements and skills Strong knowledge of Java or equivalent Object-oriented programming language with hands on experience in writing SQL queries with different type of joins Knowledge about Web Services (SOAP, REST etc.) and API related integrations Strong analytical & debugging skills Address critical incidents within SLA & suggest workarounds Experience in Production Support and its process Experience in Insurance or Banking Domain will be a plus Experience in P&C Insurance domain will be an added advantage. Shift Timing: 5 PM – 2 AM IST Company Majesco is a leading insurance solutions and services provider. Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal. Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale.

Full job record

Job ID04983ad0545040483069d0def3c0bced3dcc536c
Org IDb82140cc-10f0-40fe-986c-efed77010d01
Source IDb78b31cb-6771-41a8-b76d-8453fe7065a3
Board IDb78b31cb-6771-41a8-b76d-8453fe7065a3
Provideroracle_hcm
Provider Job Key5220
TitleLead Software Analyst
Normalized Title
Statusactive
Activeyes
Location TextIN_Remote Working, NAVI MUMBAI, MAHARASHTRA, IN
DepartmentSupport Analyst
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionIN
CityMAHARASHTRA
Salary RawDescription Job Description Application Support Analyst will be responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification. You should be capable of doing in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to front end the customer and address all their technical queries. Responsibilities As part of L2 Production support Triage Team responsible for analyzing all the production support cases and concluding the triaging part with the clear action plan. Preparing the Data patches for the required cases and releasing it to customer through release process. Doing root cause analysis for all the Data Patch cases. Need to do the in-depth analysis for the reported cases and wherever is identified for code fix need to forward it to engineering team for further action with proper evidence and documentation. Making sure all the clarification type cases are getting clarified to customer with clear details and documentation wherever is applicable. Joining the customer call along with the customer facing lead and taking care of all technical queries. Having a good collaboration within and other team members. Need to follow the Production support process with 100% compliance. Requirements and skills Strong knowledge of Java or equivalent Object-oriented programming language with hands on experience in writing SQL queries with different type of joins Knowledge about Web Services (SOAP, REST etc.) and API related integrations Strong analytical & debugging skills Address critical incidents within SLA & suggest workarounds Experience in Production Support and its process Experience in Insurance or Banking Domain will be a plus Experience in P&C Insurance domain will be an added advantage. Shift Timing: 5 PM – 2 AM IST Company Majesco is a leading insurance solutions and services provider. Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal. Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-emad-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_6001/job/5220
Apply URLhttps://fa-emad-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_6001/job/5220
First Seen At2026-05-31 18:06:56Z
Last Seen At2026-06-06 11:34:16Z
Last Checked At2026-06-06 11:34:16Z
Last Changed At2026-05-31 18:06:56Z
Inactive At
Source Posted At2026-04-30 07:16:14Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-emad-saasfaprod1.fa.ocs.oraclecloud.com|CX_6001/date=2026-06-06/2026-06-06T11-34-13-957Z-658bc1585b1cc6e4ecc09c4d516fc1d97cdecde6323cbc0185fa0ac693dbe25f.json
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