Business Development Manager

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    "departmentLabel": "Marketing/BD/Sales",
    "employmentStatusLabel": "Fulltime"
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    "location": {
      "city": "Wellington",
      "state": "WLG",
      "postalCode": "6011",
      "addressCountry": "New Zealand"
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    "datePosted": "2026-04-16",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">What is the purpose of the Business Development Manager role?</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">The Business Development Manager is responsible for driving Snapper’s sales and revenue growth</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">through the identification, development, and conversion of new business opportunities across New</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Zealand and Australia, with a specific focus on Mosaiq, Snapper’s transit intelligence platform.</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Mosaiq is Snapper’s data and insights capability that enables transport authorities and operators to</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">better understand and optimise their networks. It brings together operational and behavioural</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">transport data to support smarter planning, improved service delivery, and better outcomes for</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">passengers and communities.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">This is a client-facing, commercial role designed for an experienced business development</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">professional who is confident operating in complex environments, building trusted relationships, and</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">driving outcomes across the full sales cycle.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">You will work closely with customers and internal teams to deliver solutions that improve public</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">transport network performance and customer outcomes.</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">The Business Development Manager reports to the Head of Business Development and Partnerships.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">This role has no direct reports.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Key relationships include internal revenue, product, delivery, and customer success teams, as well as senior stakeholders across customer organisations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Based in Wellington, NZ, with regular travel required across New Zealand and Australia.<br></span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">What success looks like in this role</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">You will play a key role in growing Mosaiq’s presence and impact across New Zealand and Australia. Specifically your success in the role will likely include these things : </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">Building and converting a strong pipeline of new Mosaiq opportunities across NZ and AU</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Achieving and exceeding new business revenue targets</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Developing trusted relationships with senior stakeholders across transport authorities, operators, and government agencies</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Managing complex, multi-stakeholder sales cycles through to commercial close</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Leading opportunities from early engagement through to contract execution</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Bringing structure and momentum to complex procurement processes</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Contributing market insights that inform product, pricing, and commercial strategy </span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Strengthening Snapper’s presence and reputation across the transport sector in NZ and</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Australia</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Working closely with internal teams to ensure strong customer outcomes and delivery</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif\">This is a high-impact, hands-on commercial role with significant autonomy and regular travel across NZ and Australia. Working closely with our product marketing and customer success teams will be a key part of really making it work. </span><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">What does the Business Development Manager do?</span></p>\n<p><br><span style=\"font-family: Inter, sans-serif\">This role is responsible for driving new commercial growth for Mosaiq across NZ and Australia.</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Specifically, you will:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">Identify, develop, and convert new business opportunities</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Own the full sales lifecycle from early engagement through to close</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Build and manage a strong, qualified pipeline within the transport and mobility sector</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Engage senior stakeholders across transport authorities, operators, and government</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">agencies</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Shape solutions in collaboration with Product, Delivery, and Customer Success teams</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Manage complex, multi-stakeholder sales cycles and procurement processes</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Lead commercial negotiations and support contract execution</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Maintain disciplined pipeline management using CRM systems</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Represent Snapper at industry events, conferences, and customer meetings across NZ and AU</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Provide market insights to inform product and commercial decisions</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Support go-to-market planning through customer and industry feedback</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Focus on long-term customer value and successful outcomes</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">You will work closely with Product, Delivery, Customer Success, and Marketing to ensure alignment in delivering great customer outcomes and a consistent Snapper/Mosaiq experience.<br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">What will you need to be successful in this role?</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Proven experience in business development or complex B2B sales roles (SaaS, transport, </span><span style=\"font-family: Inter, sans-serif\">infrastructure, or data/analytics experience advantageous)</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Strong track record of achieving and exceeding revenue targets</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Experience managing end-to-end, multi-stakeholder sales cycles</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Confidence engaging senior decision-makers in government, enterprise, and transport sectors</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Strong commercial acumen with ability to identify, shape, and close commercial opportunities</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Excellent pipeline management skills and experience using CRM systems</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Strong proven capability in communication and influencing for business development </span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Experience working within structured procurement environments</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Ability to operate confidently independently and still stay connected to the team</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Alignment with Snapper’s values and ethos around delivering excellent public transit experiences</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\"><br><span style=\"font-size: 14pt\">What it means to work at Snapper</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif\">We’re proud of the work we do and the impact it has enabling and creating excellent public transit experiences and contributing to a more sustainable world. </span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">We anchor on five core values in our work and interactions at Snapper.</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">Being Resilient.</span> Using a positive mindset to handle change</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">Acting with Integrity.</span> Being open and honest with each other. Fostering a safe space for the sharing of our thoughts and ideas.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">An Innovative outlook. </span>Looking at problems through as many lenses as we can. Applying it to people, processes, personal development, etc; not just code. We expect this as individuals and collectively.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">Collaborating.</span> Anything of value happens through a team. No one person has all of the skills to solve our customers' problems. We’re inclusive and open to all voices.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">Building Excellence.</span> Not to be confused with perfection. Making sure measures are clear and fit for purpose. And celebrating it as we go.<br></span></li>\n</ul>\n<p><br></p>\n<p>To be excellent in our team we absolutely want your individual style and contribution, and your strongest version of these attributes/mindset : </p>\n<ul>\n<li><span style=\"font-weight: bold\">Approachable and open-minded </span>who engages with peers works closely with Snapper staff of all roles and technical abilities. </li>\n<li><span style=\"font-weight: bold\">Good t</span><span style=\"font-weight: bold\">echnical</span><span style=\"font-weight: bold\"> skills</span> and the ability to deliver excellent quality, user-friendly products, as well as a desire to improve rather than accepting the status quo.</li>\n<li><span style=\"font-weight: bold\">Practical and pragmatic approach</span> to solutions, if you think something could be done in a better way put your hand up. At Snapper we value people’s voices and ideas being heard. </li>\n<li><span style=\"font-weight: bold\">Ability to work autonomously</span>. We are a tight team and we move fast, you will want to develop your own progress and solutions ahead of the next catch-up, collaboration or standup. </li>\n<li><span style=\"font-weight: bold\">A positive mindset</span> and ability to see the opportunity in adversity and diversity of approach.</li>\n</ul>",
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