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    "requisitionDescription": "<div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.32/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.32/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><strong><span style=\"font-size: 30px;\">Service Writer</span>-&nbsp;</strong>Competitive&nbsp;Pay&nbsp;and&nbsp;Benefits!</p><p>Do you want to join the team voted Flathead Valley&#39;s #1 Best Boat Dealership for multiple years running? Jesco is your gateway to adventure and fun, and we have something for every season! Jesco Marine and Power Sports is an excellent company that has owned&nbsp;and&nbsp;operated&nbsp;in&nbsp;the&nbsp;Flathead&nbsp;Valley&nbsp;for&nbsp;over&nbsp;38&nbsp;years,&nbsp;providing&nbsp;long-term&nbsp;job opportunities to our team members.</p><h1>Job&nbsp;Description:</h1><p>The ideal candidate must build and maintain good relationships, be a team player, problem-solve,&nbsp;ask&nbsp;questions,&nbsp;and&nbsp;concisely&nbsp;relay&nbsp;information.&nbsp;We&nbsp;are&nbsp;looking&nbsp;for&nbsp;a focused, self-managed candidate with exceptional organizational skills.</p><p>As a Service Writer, you will use your exceptional written and verbal communication skills&nbsp;to&nbsp;understand&nbsp;our&nbsp;customers&#39;&nbsp;problems and&nbsp;explain&nbsp;their&nbsp;needs&nbsp;to&nbsp;our&nbsp;technicians and staff.</p><h1>Responsibilities:</h1><ul><li>As a Service Writer, you will be responsible for initiating services and repairs by describing performance problems and service requests.</li><li>Review&nbsp;customer&nbsp;accounts&nbsp;and&nbsp;report&nbsp;changes&nbsp;to&nbsp;internal&nbsp;staff.</li><li>Verify&nbsp;warranty&nbsp;coverage,&nbsp;write&nbsp;repair&nbsp;orders,&nbsp;and&nbsp;maintain&nbsp;customer&nbsp;accounts.</li><li>Serve&nbsp;as&nbsp;a&nbsp;liaison&nbsp;between&nbsp;the&nbsp;customers&nbsp;and&nbsp;technicians,&nbsp;ensuring&nbsp;technicians understand the customer&#39;s needs and the requested/recommended service/repairs are understood by our customers.</li><li>Inspect&nbsp;the&nbsp;units&nbsp;with our&nbsp;customers,&nbsp;verify&nbsp;unit&nbsp;information,&nbsp;obtain&nbsp;photos,&nbsp;and communicate any additional repair and service needs to the customer based on inspections.</li><li>Schedule&nbsp;appointments,&nbsp;input&nbsp;repair&nbsp;orders&nbsp;(ROs),&nbsp;monitor&nbsp;service&nbsp;progress, calculate charges, and process payments.</li><li>Keeping&nbsp;customers&nbsp;informed&nbsp;of&nbsp;service&nbsp;specials,&nbsp;completion&nbsp;times,&nbsp;and&nbsp;service expenses.</li><li>Handle a high volume of inbound and outbound calls. Must be able to demonstrate patience, emotional resilience, and the ability to stay courteous and collected under pressure.&nbsp;</li><li>Other duties as needed.</li></ul><p>&nbsp;</p><h1>Skills/Qualifications</h1><ul><li>A&nbsp;team&nbsp;player&nbsp;who&nbsp;is&nbsp;focused&nbsp;on&nbsp;providing&nbsp;exemplary&nbsp;customer&nbsp;service.</li><li>Must&nbsp;have&nbsp;good&nbsp;communication&nbsp;and&nbsp;problem-solving&nbsp;skills.</li><li>Be&nbsp;able&nbsp;to&nbsp;multitask&nbsp;in&nbsp;a&nbsp;fast-moving&nbsp;environment.</li><li>Good understanding of mechanical /technical knowledge</li><li>Acceptable&nbsp;driving&nbsp;record</li><li>Driver&#39;s&nbsp;license&nbsp;(Required)</li></ul><h1>Experience/Education</h1><ul><li>3&nbsp;+Years&nbsp;Previous&nbsp;Service&nbsp;Writer&nbsp;experience preferred.</li><li>2&nbsp;Years of Previous&nbsp;Writer&nbsp;experience&nbsp;is&nbsp;required.</li><li>High&nbsp;School&nbsp;diploma&nbsp;or&nbsp;equivalent required.</li></ul><p><strong>Job Type:&nbsp;</strong>Full-Time; Hourly; 40 hrs./wk. Monday-Friday; **Weekend Availability** Comprehensive benefits are available, including Employee Discounts and no waiting period for Paid Time Off!</p></div></div></div></div></div></div></div></div></div></div></div>\n",
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