Home › Companies › A563C2B507A952E68EFB59C308F1BE33 › NIGHT AUDIT FT

NIGHT AUDIT FT

A563C2B507A952E68EFB59C308F1BE33 · On Site · Active · Paycom ATS

Job facts

Field	Value
Company	A563C2B507A952E68EFB59C308F1BE33
Title	NIGHT AUDIT FT
Normalized title	-
Department / team	-
Location	concierge duties. Possess knowledge of all hotel features, Canada
Work model	On Site
Employment type	-
Salary	-
Status	active
ATS provider	Paycom ATS
Posted / first seen	2025-10-23 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from A563C2B507A952E68EFB59C308F1BE33.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Paycom ATS.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in concierge duties. Possess knowledge of all hotel features.	Open
Work model jobs	Active On Site postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	A563C2B507A952E68EFB59C308F1BE33
Source	1236fea3-994d-43fb-a637-eee2bc28c47a
ATS provider	Paycom ATS

Description

Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/ Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest’s account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times. Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Maintain guest history files. Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps. File registration cards and vouchers by room number. Assist and process overbooked or “walked” guests. Assist and provide room change accommodations. Document all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Communicate with prior shift’s Front Desk Agent to review all follow-up items. Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette. Process end of day reports. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. Must be able to effectively communicate. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality’s 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Full job record

Job ID	0475ffee6bcb3f43bc7b9a10bb731e30a6ee31f4
Org ID	179f6b6b-f38d-4b52-a2e4-60ad45a341df
Source ID	1236fea3-994d-43fb-a637-eee2bc28c47a
Board ID	1236fea3-994d-43fb-a637-eee2bc28c47a
Provider	paycom
Provider Job Key	401350
Title	NIGHT AUDIT FT
Normalized Title	—
Status	active
Active	yes
Location Text	—
Department	—
Team	—
Employment Type	—
Workplace Type	on_site
Remote Policy	—
Country	Canada
Region	—
City	concierge duties. Possess knowledge of all hotel features
Salary Raw	Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/ Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest’s account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times. Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Maintain guest history files. Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps. File registration cards and vouchers by room number. Assist and process overbooked or “walked” guests. Assist and provide room change accommodations. Document all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Communicate with prior shift’s Front Desk Agent to review all follow-up items. Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette. Process end of day reports. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. Must be able to effectively communicate. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality’s 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	day
Source URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=401350&clientkey=A563C2B507A952E68EFB59C308F1BE33
Apply URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=401350&clientkey=A563C2B507A952E68EFB59C308F1BE33
First Seen At	2026-05-31 19:03:28Z
Last Seen At	2026-06-06 19:17:27Z
Last Checked At	2026-06-06 19:17:27Z
Last Changed At	2026-05-31 19:03:28Z
Inactive At	—
Source Posted At	2025-10-23 00:00:00Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A563C2B507A952E68EFB59C308F1BE33/date=2026-06-06/2026-06-06T19-17-22-908Z-9cea027b7ef93f16accfcb3c4ba0aec42ee8f30bc64e02be95b3b7193b82a53e.json

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    "description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">About our company:</span></span></span></u></span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">At every level, the Springboard team is dedicated to going <em>Above &amp; Beyond</em> to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><a href=\"https://www.springboardhospitality.com/\" target=\"_blank\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">https://www.springboardhospitality.com/</span></span></a></span></span></span></span></span></p>\r\n\r\n<br>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Primary mission: </span></span></span></u></span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Responsible for greeting and registering guests, providing excellent guest service, and settling the guest&rsquo;s account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs.</span></span></span></span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">SCOPE OF WORK + TEAM</span></span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Supports the front office team, sales team and guest experience </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<br>\r\n\r\n<br>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">RESPONSIBILITIES </span></span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Maintain guest history files.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">File registration cards and vouchers by room number.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Assist and process overbooked or &ldquo;walked&rdquo; guests.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Assist and provide room change accommodations.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Document all guest requests, complaints, or problems.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Resolve guest complaints to ensure guest satisfaction.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Maintain organized and clean work area with necessary supplies.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Communicate with prior shift&rsquo;s Front Desk Agent to review all follow-up items.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Process end of day reports.</span></span></span></span></li>\r\n</ul>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"NIGHT AUDIT FT\",\"identifier\":\"J0JG13401350\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A563C2B507A952E68EFB59C308F1BE33/jobs/401350\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\",\"datePosted\":\"2025-10-23\",\"description\":\"Job DetailsAbout our company:\\r\\n\\r\\n\\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above &amp; Beyond to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.\\r\\n\\r\\nhttps://www.springboardhospitality.com/\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nPrimary mission: \\r\\n\\r\\n\\r\\n\\r\\nResponsible for greeting and registering guests, providing excellent guest service, and settling the guest&rsquo;s account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs.\\r\\n\\r\\n\\r\\n\\r\\nSCOPE OF WORK + TEAM\\r\\n\\r\\n\\r\\n\\tReports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors \\r\\n\\tSupports the front office team, sales team and guest experience \\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tMain responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.\\r\\n\\tPossess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.\\r\\n\\tAcknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times.\\r\\n\\tProcess guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.\\r\\n\\tMaintain guest history files.\\r\\n\\tSet-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps.\\r\\n\\tFile registration cards and vouchers by room number.\\r\\n\\tAssist and process overbooked or &ldquo;walked&rdquo; guests.\\r\\n\\tAssist and provide room change accommodations.\\r\\n\\tDocument all guest requests, complaints, or problems.\\r\\n\\tResolve guest complaints to ensure guest satisfaction.\\r\\n\\tMaintain organized and clean work area with necessary supplies.\\r\\n\\tResponsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.\\r\\n\\tCommunicate with prior shift&rsquo;s Front Desk Agent to review all follow-up items.\\r\\n\\tAnswer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette.\\r\\n\\tProcess end of day reports.\\r\\n\\r\\nQualificationsEXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. \\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tMust be able to sustain composure, remain calm and possess a positive attitude.\\r\\n\\t\\tMust be energetic and outgoing.\\r\\n\\t\\tMust be service oriented with excellent customer service skills.\\r\\n\\t\\tMust be able to follow directions with focus to detail, speed, and accuracy.\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision.\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment.\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills.\\r\\n\\t\\tMust have basic knowledge of arithmetic.\\r\\n\\t\\tMust have the ability to input data and access information on the computer.\\r\\n\\t\\tMust have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.\\r\\n\\t\\tMust be able to read, write and understand the English language.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion. \\r\\n\\t\\tMust be able to effectively communicate.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"responsibilities\":\"About our company:\\r\\n\\r\\n\\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above &amp; Beyond to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.\\r\\n\\r\\nhttps://www.springboardhospitality.com/\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nPrimary mission: \\r\\n\\r\\n\\r\\n\\r\\nResponsible for greeting and registering guests, providing excellent guest service, and settling the guest&rsquo;s account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs.\\r\\n\\r\\n\\r\\n\\r\\nSCOPE OF WORK + TEAM\\r\\n\\r\\n\\r\\n\\tReports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors \\r\\n\\tSupports the front office team, sales team and guest experience \\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tMain responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.\\r\\n\\tPossess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.\\r\\n\\tAcknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times.\\r\\n\\tProcess guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.\\r\\n\\tMaintain guest history files.\\r\\n\\tSet-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps.\\r\\n\\tFile registration cards and vouchers by room number.\\r\\n\\tAssist and process overbooked or &ldquo;walked&rdquo; guests.\\r\\n\\tAssist and provide room change accommodations.\\r\\n\\tDocument all guest requests, complaints, or problems.\\r\\n\\tResolve guest complaints to ensure guest satisfaction.\\r\\n\\tMaintain organized and clean work area with necessary supplies.\\r\\n\\tResponsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.\\r\\n\\tCommunicate with prior shift&rsquo;s Front Desk Agent to review all follow-up items.\\r\\n\\tAnswer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette.\\r\\n\\tProcess end of day reports.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Springboard Hospitality\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\"},\"qualifications\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. \\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tMust be able to sustain composure, remain calm and possess a positive attitude.\\r\\n\\t\\tMust be energetic and outgoing.\\r\\n\\t\\tMust be service oriented with excellent customer service skills.\\r\\n\\t\\tMust be able to follow directions with focus to detail, speed, and accuracy.\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision.\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment.\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills.\\r\\n\\t\\tMust have basic knowledge of arithmetic.\\r\\n\\t\\tMust have the ability to input data and access information on the computer.\\r\\n\\t\\tMust have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.\\r\\n\\t\\tMust be able to read, write and understand the English language.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion. \\r\\n\\t\\tMust be able to effectively communicate.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"experienceRequirements\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. \\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tMust be able to sustain composure, remain calm and possess a positive attitude.\\r\\n\\t\\tMust be energetic and outgoing.\\r\\n\\t\\tMust be service oriented with excellent customer service skills.\\r\\n\\t\\tMust be able to follow directions with focus to detail, speed, and accuracy.\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision.\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment.\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills.\\r\\n\\t\\tMust have basic knowledge of arithmetic.\\r\\n\\t\\tMust have the ability to input data and access information on the computer.\\r\\n\\t\\tMust have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.\\r\\n\\t\\tMust be able to read, write and understand the English language.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion. \\r\\n\\t\\tMust be able to effectively communicate.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">EXPERIENCE:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">Prior Experience:</span></strong></span></span>\r\n\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. </span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">IT Expertise: </span></strong></span></span>\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. </span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">Education: </span></strong></span></span>\r\n\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">High School diploma or GED required; college degree preferred.</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">Subject Expertise: </span></strong></span></span>\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to sustain composure, remain calm and possess a positive attitude.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be energetic and outgoing.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be service oriented with excellent customer service skills.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to follow directions with focus to detail, speed, and accuracy.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be a team player with the ability to work under minimal supervision.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to multi-task in a fast-paced work environment.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must possess excellent interpersonal and organizational skills.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must have basic knowledge of arithmetic.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must have the ability to input data and access information on the computer.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to read, write and understand the English language.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to exercise confidentiality and discretion. </span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to effectively communicate.</span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\"> </p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">OTHER EXPECTATIONS: </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Demonstrate a working knowledge of all company safety and security procedures.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Benefits:</span></span></span></u></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Full Time Benefits</span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Competitive Base Salary</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">PTO</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Medical, Dental, Vision, Life, Pet Insurance</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">401K</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Costco Membership</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Bereavement Leave</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Management Contract Referral Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Education Assistance</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Additional Per Position </span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Employee Rates at all of Springboard Hospitality’s 35+ Hotels</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Monthly Cell Phone Stipend</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Dry Cleaning Services</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Hotel Level Executive Bonus Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Retention Bonuses</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Lead Share Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate of the Month/Quarter &amp; Company-wide Associate of the Year Programs</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate Referral Bonus Program</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality Core Values: </span></span></span></u></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">CONNECTED. We are plugged into people, technology and the cutting edge of culture.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">OLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.</span></span></span></span></p>",
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      "date": "2018-06-26T13:01:48.000Z",
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