Retail Pharmacy Technician

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    "requisitionDescription": "<div><p><br></p><p id=\"isPasted\"><strong>Overview of the Position:</strong></p><p>Under the direct supervision of the Director of Pharmacy Operations, Pharmacist-in-Charge, or Designee, incumbent is responsible for assisting pharmacy team members in the daily workflow of retail pharmacy including, but not limited to, processing and filling prescriptions for pharmacist verification. The incumbent must work with patients, pharmacy staff, and clinic staff to ensure the patient receives the highest quality pharmacy service while adhering to HopeHealth&rsquo;s procedures and all state and federal rules and regulations. &nbsp;</p><p><strong>Education and Experience:&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>High school diploma, GED, or equivalent</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Must maintain Pharmacy Technician Registration or State Certification (preferred), in good standing, with the SC Board of Pharmacy</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>PTCB Certification preferred</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>2+ years of pharmacy work experience required</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Prior customer service required</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Experience with PioneerRx Software preferred</p><p><strong>Required Skills / Abilities:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Excellent verbal and written communication skills</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Proficient in Word, PowerPoint, Excel, and general computer skills&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Must have a professional demeanor, appearance and be highly organized with strong attention to detail</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Must be a team player and work well with others</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Must possess excellent customer service skills</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Self-starter and highly motivated to achieve goals with minimal oversight</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Possess the ability to perform effectively and handle multiple tasks simultaneously</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Service-oriented mindset and strong interpersonal skills to effectively interact with internal and external customers, physicians, and other healthcare providers from a variety of backgrounds and lifestyles while maintaining a non-judgmental attitude</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ambitious and confident change-agent; challenging conventional thinking, approach and methodology, strong advocacy, and organizational navigation skills</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Experience with problem-solving</p><p><strong>Essential Job Functions: &nbsp;&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Mission, Vision, and Core Values</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Follows HIPAA, FWA, Corporate Compliance, and all applicable state and federal laws</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Operates phone system according to pharmacy procedures while ensuring positive customer experience</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Operates point-of-sale cash register system according to pharmacy procedures while ensuring positive customer experience</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Operates drive thru according to pharmacy procedures while ensuring positive customer experience</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Follows pharmacy procedures to accurately fill patient prescriptions for pharmacist verification</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Accurately and appropriately complete data entry for prescription orders for pharmacist verification</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Follows pharmacy procedures to accurately and appropriately utilize all automation and/or robotics/systems once properly trained (ie: PickPoint, ParataMAX2, KirbyLester Counter, RxSafe, plus other/future equipment)</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Follows pharmacy procedures to promote and/or utilize specialty programs when appropriate (ie: 340B, HIV, HHADAP, UHC, Libre Compassionate Cares, DMP, Patient Assistance/Scale, and any other/future programs)</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Identifies any drug in patient&rsquo;s profile that may have a manufacturer&rsquo;s copay card and assists in enrolling patient and adding to profile when appropriate&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Contacts prescriber with any refill requests or issues that may present</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Initiates prior authorizations in Cover My Meds and notifies prescriber&rsquo;s office with the Key</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Documents appropriate delivery and/or prescription notes/outcome codes as directed by pharmacist in patient records and other systems as instructed</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Accurately sets up patients for autofill, delivery, sync, etc, as needed</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Processes all approved refills and communicates with patient when appropriate&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>When appropriate, accurately stores patient&rsquo;s preferred card payment in Pioneer for processing payments</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Evaluates patient profiles and syncs refills so that all prescriptions can be filled for a patient at the same time</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Appropriately consults the pharmacist when needed</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Maintain a clean and orderly workspace, counters, drug shelves, and other areas.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Travels to other HopeHealth locations as deemed necessary by Director or AVP&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Other duties as assigned</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Collaborate with other clinic or pharmacy team members to work on special projects that may be identified</p><p><strong>Physical Requirements:&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p>Hearing: Adequate to perform job duties in person and over the telephone. Speaking: Must be able to communicate clearly to patients in person and over the telephone. Vision: Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. Other: Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing, and pulling exerted regularly throughout a regular work shift.</p><p><br></p></div>\n",
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