Patient Service Specialist - Steele Creek

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    "city": "Charlotte",
    "region": "NC",
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  "detail": {
    "url": "https://tryonmedicalpartners.applytojob.com/apply/jobs/details/lIACQaehMs?&",
    "heading": "Patient Service Specialist - Steele Creek",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://tryonmedicalpartners.applytojob.com/apply/lIACQaehMs/Patient-Service-Specialist-Steele-Creek",
    "description_html": "<div style=\"text-align:center;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\"><u><span style=\"font-size:22px;\">Patient Service Specialist - Steele Creek </span></u></span></span></span></b></span></span></span></span></span><br> <div style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Job Summary: </span></span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">This position</span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"> provides support with the intake and processing of patients presenting for care, and other relative activities.</span></span></span></span></span></span></span><br><br><span style=\"font-size:14px;\"><em>(This is a full-time position that will support our Steele Creek office, Monday to Friday 8 am to 5 pm) </em></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Primary Job Responsibilities/Tasks may include, but not limited to:</span></span></span></b></span></span></span></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Schedule appointments in athenaNet.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Prepare new patient charts and/or paperwork at patient presentation.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Greet patients and visitors in a professional and welcoming manner.  Communicate with patient during visit as necessary.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Accurately perform registration process. </span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ensure all requirements and fields are satisfied and complete.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Create Credit Card on File Contracts at Check-In.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Collect deductible, co-insurance, and payment for services not covered by insurance at Check-Out.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Work “Day End Review” report.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Answers inbound and/or makes outbound telephone calls as assigned and appropriately directs callers.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Schedule follow-up appointments.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Reconcile, balance, and close batches daily.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Accurately record </span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">messages.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Educate patients accurately and completely including utilizing the Patient Portal.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Document appropriately within athenaNet to ensure regulatory requirements are met.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"color:#2d2d2d;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Monitor and check assigned Athena boxes and other assigned boxes for coverage.</span></span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"color:#2d2d2d;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Work at different Tryon office locations as needed.</span></span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">For upcoming appointments without insurance on file or have Medicaid attempt to call patient two days prior in order to collect and verify insurance.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Verify eligibility and benefits for all patients daily.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Other duties as assigned.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><br><u><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Requirements:</span></span></span></b> </span></span></span></span></u></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required.  Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Completion of TB test will be required.</span></span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><strong><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Education:</span></span></span></u></span></span></span></strong></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">High school diploma; some college preferred</span></span></span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Experience: </span></span></span></span></span></span></span></u></strong></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Minimum of one-year medical office or healthcare facility experience.</span></span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">E.H.R. and Scheduling experience</span></span></span></span></span></span></span></span>.</li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Experience serving customers in person and on the phone</span></span></span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><strong><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Physical Requirements:</span></span></span></u></span></span></span></strong></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Must be able to lift and support weight of 35 pounds in handling patients, equipment and supplies. </span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Dexterity in hands and fingers. </span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to quickly respond to changing conditions and situations. </span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to concentrate on details.</span></span></span></span></span></span></span></li></ul></div><div></div>",
    "description_text": "Patient Service Specialist - Steele Creek\n  Job Summary: This position provides support with the intake and processing of patients presenting for care, and other relative activities.\n (This is a full-time position that will support our Steele Creek office, Monday to Friday 8 am to 5 pm)\n Primary Job Responsibilities/Tasks may include, but not limited to:\n Schedule appointments in athenaNet.\n Prepare new patient charts and/or paperwork at patient presentation.\n Greet patients and visitors in a professional and welcoming manner.  Communicate with patient during visit as necessary.\n Accurately perform registration process.\n Ensure all requirements and fields are satisfied and complete.\n Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary.\n Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment.\n Create Credit Card on File Contracts at Check-In.\n Collect deductible, co-insurance, and payment for services not covered by insurance at Check-Out.\n Work “Day End Review” report.\n Answers inbound and/or makes outbound telephone calls as assigned and appropriately directs callers.\n Schedule follow-up appointments.\n Reconcile, balance, and close batches daily.\n Accurately record messages.\n Educate patients accurately and completely including utilizing the Patient Portal.\n Document appropriately within athenaNet to ensure regulatory requirements are met.\n Monitor and check assigned Athena boxes and other assigned boxes for coverage.\n Work at different Tryon office locations as needed.\n For upcoming appointments without insurance on file or have Medicaid attempt to call patient two days prior in order to collect and verify insurance.\n Verify eligibility and benefits for all patients daily.\n Other duties as assigned.\n Requirements:\n Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required.  Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.\n Completion of TB test will be required.\n Education:\n High school diploma; some college preferred\n Experience:\n Minimum of one-year medical office or healthcare facility experience.\n E.H.R. and Scheduling experience .\n Experience serving customers in person and on the phone\n Physical Requirements:\n Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.\n Must be able to lift and support weight of 35 pounds in handling patients, equipment and supplies.\n Dexterity in hands and fingers.\n Ability to quickly respond to changing conditions and situations.\n Ability to concentrate on details.",
    "jsonld_jobposting": {
      "url": "https://tryonmedicalpartners.applytojob.com/apply/lIACQaehMs/Patient-Service-Specialist-Steele-Creek",
      "@type": "JobPosting",
      "title": "Patient Service Specialist - Steele Creek",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-01",
      "description": "<div style=\"text-align:center;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\"><u><span style=\"font-size:22px;\">Patient Service Specialist - Steele Creek </span></u></span></span></span></b></span></span></span></span></span><br> <div style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Job Summary: </span></span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">This position</span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"> provides support with the intake and processing of patients presenting for care, and other relative activities.</span></span></span></span></span></span></span><br><br><span style=\"font-size:14px;\"><em>(This is a full-time position that will support our Steele Creek office, Monday to Friday 8 am to 5 pm) </em></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Primary Job Responsibilities/Tasks may include, but not limited to:</span></span></span></b></span></span></span></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Schedule appointments in athenaNet.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Prepare new patient charts and/or paperwork at patient presentation.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Greet patients and visitors in a professional and welcoming manner.  Communicate with patient during visit as necessary.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Accurately perform registration process. </span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ensure all requirements and fields are satisfied and complete.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Create Credit Card on File Contracts at Check-In.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Collect deductible, co-insurance, and payment for services not covered by insurance at Check-Out.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Work “Day End Review” report.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Answers inbound and/or makes outbound telephone calls as assigned and appropriately directs callers.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Schedule follow-up appointments.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Reconcile, balance, and close batches daily.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Accurately record </span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">messages.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Educate patients accurately and completely including utilizing the Patient Portal.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Document appropriately within athenaNet to ensure regulatory requirements are met.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"color:#2d2d2d;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Monitor and check assigned Athena boxes and other assigned boxes for coverage.</span></span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"color:#2d2d2d;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Work at different Tryon office locations as needed.</span></span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">For upcoming appointments without insurance on file or have Medicaid attempt to call patient two days prior in order to collect and verify insurance.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Verify eligibility and benefits for all patients daily.</span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Other duties as assigned.</span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><br><u><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Requirements:</span></span></span></b> </span></span></span></span></u></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required.  Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Completion of TB test will be required.</span></span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><strong><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Education:</span></span></span></u></span></span></span></strong></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">High school diploma; some college preferred</span></span></span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Experience: </span></span></span></span></span></span></span></u></strong></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Minimum of one-year medical office or healthcare facility experience.</span></span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">E.H.R. and Scheduling experience</span></span></span></span></span></span></span></span>.</li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\"><span style=\"color:#2d2d2d;\">Experience serving customers in person and on the phone</span></span></span></span></span></span></span></span></li></ul><div style=\"text-align:left;\"><strong><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Physical Requirements:</span></span></span></u></span></span></span></strong></div><ul><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.</span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Must be able to lift and support weight of 35 pounds in handling patients, equipment and supplies. </span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Dexterity in hands and fingers. </span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to quickly respond to changing conditions and situations. </span></span></span></span></span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to concentrate on details.</span></span></span></span></span></span></span></li></ul></div><div></div>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "28278",
          "addressRegion": "NC",
          "addressLocality": "Charlotte"
        }
      },
      "validThrough": "2026-07-30",
      "uniqueJobCode": "job_20260501143822_W6NEETFZIHL8MJLT",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20220426172837_KG28DTSSN8IOTTVE/logos/20220622154613_Screen_Shot_2022-06-21_at_2.46.18_PM.jpg",
        "name": "Tryon Medical Partners",
        "@type": "Organization",
        "sameAs": "https://www.tryonmed.com/"
      },
      "experienceRequirements": "Entry Level"
    }
  },
  "list_job": {
    "id": "lIACQaehMs",
    "title": "Patient Service Specialist - Steele Creek",
    "detailUrl": "https://tryonmedicalpartners.applytojob.com/apply/jobs/details/lIACQaehMs?&"
  },
  "detail_errors": []
}