Front Office Cashier

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    "ExternalDescriptionStr": "<p><span style=\"color: windowtext;\"><strong><u>Job Overview</u></strong></span></p><p><span style=\"color: windowtext;\">The Front Office Cashier plays a critical customer service role by providing customers with fast, friendly, and accurate service.&nbsp;They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handling customer issues that may arise on the sales floor and during the check out process. You will also be responsible for maintaining the store’s brand, ensuring continuous delivery of outstanding customer service.&nbsp;</span></p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\"><strong><u>Job Responsibilities &amp; Duties&nbsp;</u></strong></span></p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\"><i>Typical duties include but are not limited to:</i></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Commitment to AFW’s safety policies and procedures and ability to promote awareness.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Provide exceptional customer service, assist at point</span><span style=\"color: windowtext; font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"color: windowtext;\">of</span><span style=\"color: windowtext; font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"color: windowtext;\">sale, and resolve customer concerns.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Complete customer transactions accurately and efficiently.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Partners with sales associates to provide superior customer service (i.e., assist customers, answer phones).</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Demonstrate ownership and pride in performance to enhance the customer experience.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Rent out AFW vehicles, process financing applications, and follow established operational procedures.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Execute consistent selling and operational processes, including credit applications.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Educate customers on the Satisfaction Guaranteed return policy.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Identify and read reports, tickets, UPC labels, and merchandise information.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Assists with merchandise support tasks (i.e., maintenance, straightening merchandise).</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Respond to and conduct public address system announcements.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">All other duties assigned by the Front Office Manager, Store, Regional, or Operations Manager as directed.</span></p></li></ul><p style=\"line-height: normal;\"><span style=\"color: black;\"><i><strong>This position has no supervisory responsibilities</strong></i></span></p><p style=\"line-height: normal;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\"><strong><u>Job Requirements</u></strong></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Flexible schedule, some evenings and weekends required.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Basic reading, arithmetic, writing, and oral communication skills required.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Ability to efficiently use computers, internet applications, and printing system.&nbsp;</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Ability to type 35 + wpm</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Strong leadership skills with experience as a Store Manager/Clerk/Cashier or similar role.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Experience with cash handling and safe balancing.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Preferably experience with STORIS software, and advanced familiarity with Microsoft Office Suite.&nbsp;</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Strategic planning, critical thinking, and problem-solving skills.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Excellent interpersonal and customer service skills.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Ability to prioritize tasks and to delegate them when appropriate.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Excellent organizational skills and attention to detail.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Excellent time management skills with a proven ability to meet deadlines.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Ability to function well in a high-paced and at times stressful environment.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Professional Appearance.</span></p></li></ul><p style=\"line-height: normal;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\"><strong><u>Education &amp; Experience</u></strong></span></p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">High school diploma/GED or equivalent required. Associate’s degree or higher preferred; or at least two years of related experience preferred; or equivalent combination of education and experience.</span></p><p style=\"line-height: normal;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\"><strong><u>Compensation Package</u></strong></span></p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Pay rate: Starting at $18/hour and up! Depending on Experience</span></p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Pay Grade A: $16.00 - $26.91</span></p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">At AFW we offer great perks: weekly pay, vacation and sick pay, benefits package (medical, dental, vision) and 401k matching!</span></p><p style=\"line-height: normal;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\"><strong><u>Physical Requirements</u></strong></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Requires the ability to maneuver in confined and at times congested areas.&nbsp;</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Requires the ability to sit, stand, walk, stoop, &amp; bend for 8 a day.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Required to be able to lift up to 50lbs.&nbsp;</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Requires constant use of arms, hands, fingers, eyes, legs, and back.&nbsp;</span></p></li></ul><p style=\"line-height: normal;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">&nbsp;<strong><u>Work Environment</u></strong></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Fluorescent Lighting</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Concrete Flooring</span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: windowtext;\">Climate affected by outside conditions</span></p></li></ul><p style=\"line-height: normal; text-align: center;\"><span style=\"color: windowtext;\">If you want to know more about American Furniture Warehouse and what we do click on the link below!</span></p><p style=\"line-height: normal; text-align: center;\"><span style=\"color: windowtext;\">https://youtu.be/QjaYn_sn_AM</span></p><p style=\"text-align: center;\"><span style=\"color: windowtext;\"><i><strong>American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse – an Affirmative Action Employer M/F/D/V.</strong></i></span></p><p style=\"text-align: center;\"><span style=\"color: windowtext;\"><i><strong>A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer.</strong></i></span></p><p style=\"text-align: center;\"><span style=\"color: windowtext;\">Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time!</span></p>",
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