Inside Sales Representative

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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong>&nbsp;</strong><strong>Company Overview</strong><br>&nbsp;Founded in 1983, Coastal Specialty Forest Products has a long-standing reputation for supplying retail lumber yards with premium specialty wood products. Our commitment to delivering high-quality products quickly and at competitive prices remains our core value. As we continue to grow, we are dedicated to hiring and developing exceptional talent to support our expanding operations.</p><p>&nbsp;</p><p><strong>Position Overview</strong><br>The <strong>Inside Sales Representative</strong> plays a pivotal role in driving sales growth through a consultative sales approach, leveraging technical knowledge of specialty building products to our customers. This individual will work closely with internal teams and customers to ensure a seamless and positive experience.</p><p>&nbsp;</p><p><strong>Employee Benefits Include:&nbsp;</strong></p><ul><li>Generous Paid Time Off -120 hours/3 Weeks PTO</li><li>Medical, Dental, and Vision Benefits&nbsp;</li><li>Retirement Savings Plan-401(k) with 4% Company Match Program.&nbsp;</li><li>Company-Paid Holidays, Disability Benefits, and Life Insurance&nbsp;</li><li>FSA, EAP, and more!</li></ul><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Manages and closes transactional sales opportunities within designated territories or specialties.</li><li>Provides expert product knowledge to customers, ensuring they have the necessary information to make informed decisions.</li><li>Responds promptly to inbound inquiries and resolve customer questions regarding generalized product questions.</li><li>Develops and maintains strong relationships with new and existing customers to drive repeat business and uncover new sales opportunities.</li><li>Prepares detailed customer quotes, processes orders, and manages customer credits efficiently.</li><li>Initiates RMAs, credits, and adjustments as needed, and provides initial support for field-related concerns.</li><li>Collaborates with the Purchasing team to set product pricing parameters and maintain competitive offerings.</li><li>Manages time effectively to ensure timely communication and project fulfillment.</li><li>Works closely with Operations to ensure accurate order fulfillment and delivery timelines.</li><li>Acts as a liaison between internal departments and customers to facilitate efficient solutions.</li><li>Represents Coastal in a professional manner and build strong partnerships with clients.</li></ul><p>&nbsp;</p><p><strong>Qualifications &amp; Experience</strong></p><ul type=\"disc\"><li>1-3 years of experience in a sales environment preferred</li><li>Building material/industry experience is preferred but not required.&nbsp;</li><li>Strong aptitude to learn product knowledge and effectively utilize resources to solve problems.&nbsp;</li><li>Excellent communication skills with the ability to explain technical details clearly and confidently.</li><li>Exceptional customer service and relationship-building abilities.</li><li>Strong organizational skills with keen attention to detail.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work effectively within a team and across departments.</li><li>Demonstrated adaptability and willingness to take on additional responsibilities.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Education</strong></p><ul type=\"disc\"><li>College degree or equivalent job-related experience preferred.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Working at Coastal also gives you access to additional perks such as:</strong></p><ul><li>Access to On-site Gym</li><li>Access to On-site Golf Simulator</li><li>Employee Discount Program on Products</li><li>Product Training and Professional Development Opportunities</li></ul><p><strong>&nbsp;</strong></p><p><strong>On Site Location Requirement:</strong> The Inside Sales Representative works in office, Monday through Friday, 100% on-site at our headquarters in Bow, New Hampshire.</p></div>\n",
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