Chapter Services Manager

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  "last_changed_at": "2026-05-30T06:07:50.433Z",
  "active_status": "active"
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  "location": {
    "raw": "Springfield, Missouri, 65804, United States",
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  "inferred_at": "2026-06-06T10:29:56.910Z",
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    "id": "35",
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    "location": {
      "city": "Springfield",
      "state": "Missouri"
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    "jobOpeningName": "Chapter Services Manager",
    "departmentLabel": "Chapter Services",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Springfield",
      "state": "Missouri",
      "postalCode": "65804",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-06",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\"><img width=\"264\" height=\"58\" src=\"https://lh7-rt.googleusercontent.com/docsz/AD_4nXd84gBAEIVcB0lu4fOy_WOI4xQaum4Iv_8aD7Qm9QOOINHvGFH3qBpWYrBHGfqamnJ1W-0PPxQGR3s8c9iF6LknYSOxawXLVVGKg7B9BjrWIklP59VtOh_NLJ-aXaILu6d_GyoP5c3I6Vf0DtJHf9E?key=4B4WwDCMD9OO57h-PQqs8E41\" alt=\"image\"></span><br><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">J</span><span style=\"font-weight: bold; text-decoration: none\">O</span><span style=\"font-weight: bold; text-decoration: none\">B TITLE</span><span style=\"text-decoration: none\">: Chapter Services Manager</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">FLSA STATUS: </span><span style=\"text-decoration: none\">Non-e</span>xempt</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">DATE: </span><span style=\"text-decoration: none\">March 2026</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">REPORTS TO: </span><span style=\"text-decoration: none\">Vice President of Chapter Services</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">A coat. A meal. A pair of glasses. Simple things like these often stand between a child and their ability to learn. Care to Learn partners with Missouri school districts and community members to fill these gaps and to help keep students focused on what matters most: learning.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><em><span style=\"text-decoration: none\">You can help a child succeed.</span></em></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">You </span><span style=\"text-decoration: none\">are an includer. You have a passion for representing voices that are not always heard. You can interact with all people and keep them effectively connected. You naturally think about how things are connected and how everyone relies on each other. You are a bridge builder and do your best work when you can showcase these talents.</span></span></p>\n<p><br><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">PRIMARY PURPOSE OF THE JOB:</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Reporting to the Vice President of Chapter Services, the Chapter Services Manager serves as a key liaison between Care to Learn and partner school districts (Chapters), including Springfield Public Schools (SPS).</span></p>\n<p><br><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">This position works directly with Chapter Liaisons, district leadership, and internal Care to Learn staff to ensure health, hunger, and hygiene programs are delivered with excellence. Through strong relationship-building, strategic coordination, and effective program management, this role ensures Chapters are equipped to meet student needs and are positioned for long-term success.</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Chapter &amp; District Relationship Management</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Serve as the primary point of contact between Care to Learn Central Office and assigned Chapters, including Springfield Public Schools.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Build and maintain strong relationships with Chapter Liaison (These individuals are: school nurses, counselors, administrators, district leadership, Health Services members, Communications team members, and other key departments).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Provide excellent customer service, support, and problem-solving to Chapter Liaisons.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Lead virtual and in-person meetings with Chapter Liaisons and district partners.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Coordinate, support, and train new Chapter Liaisons on roles and responsibilities.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Gather and incorporate feedback from Chapter Liaisons to improve performance and impact.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Represent the Care to Learn brand and uphold organizational values in all interactions.<br></span><br></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\"><span style=\"font-weight: bold\">Program Oversight &amp; Implementation</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Oversee and support Care to Learn mission programs within assigned Chapters, including:</span>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Care to Learn Closet Programs</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Snack Programs</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Food Pantries</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Voucher partnerships</span></li>\n</ul>\n</li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Manage Springfield-specific mission programs and partnerships.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensure programs are implemented efficiently through strong coordination of inventory, scheduling, communication, and logistics.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Collaborate with district staff to facilitate individual student referrals for critical needs such as beds and bedding, pest control, lice clinic services, dental services, and other emergent needs.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Identify service gaps and growth opportunities in collaboration with district leadership and Care to Learn leadership.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proactively troubleshoot and resolve challenges related to program delivery.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\"><span style=\"font-weight: bold\">Events &amp; Strategic Initiatives</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support and coordinate Springfield mission events (e.g., Shop With a Hero, Secret Hero).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support and coordinate district-aligned events that further the mission (e.g., Back to School initiatives, Unity events, holiday programs).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Lead and support regional Chapter meetings and the Care to Learn Liaison Conference.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Attend Chapter special events as needed.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support Care to Learn organization-wide special events, such as School Soiree and other initiatives.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Collaboration &amp; Communication</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Collaborate cross-functionally with Care to Learn staff to support volunteers, fundraising efforts, and communications for Chapter activities.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support fundraising and communication efforts connected to Chapter impact.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Partner with district Communications departments to amplify awareness and access to Care to Learn programs.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prepare written updates, reports, and impact summaries as needed.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain a strong understanding of public school systems and community resources.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">KNOWLEDGE, SKILLS, AND ABILITIES</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong understanding, commitment, and enthusiasm for Care to Learn’s mission.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience working within a public school district environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to manage multiple districts and priorities simultaneously.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong organizational skills, attention to detail, and excellent time management.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to adapt as priorities shift due to organizational growth.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong interpersonal, verbal, and written communication skills.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to build trust and credibility with diverse stakeholders.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to work independently and exercise sound judgment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to motivate self and others.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proficiency in Google Drive (Docs, Sheets, Forms, Slides).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Willingness and ability to travel throughout Missouri as needed.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Willingness and ability to work flexible hours.</span><br></li>\n</ul>\n<p><br><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">A minimum of two years of experience in a professional office environment is required; a Bachelor’s degree in Communications, Education, Business, or a related field is preferred, or equivalent work experience.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Possess a valid driver’s license and have a good driving record.</span><br></li>\n</ul>\n<p><br><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">PHYSICAL CONTEXT AND WORK ENVIRONMENT</span><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><em><br></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><em><span style=\"font-weight: bold; text-decoration: none\">Physical Requirements and </span><span style=\"font-weight: bold; text-decoration: none\">Percentage of Work Time Spent on Activity</span></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Seeing: </span><span style=\"text-decoration: none\">Must be able to see to read documents/reports and use computer. </span><span style=\"font-weight: bold\">75-100%</span></span><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Hearing: </span><span style=\"text-decoration: none\">Must be able to hear well enough to communicate with staff, donors, vendors, and general public. <span style=\"font-weight: bold\">75-100%</span></span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Sitting: </span><span style=\"text-decoration: none\">Must be able to sit for long periods of time. <span style=\"font-weight: bold\">50-74%</span></span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Standing/Walking: </span><span style=\"text-decoration: none\">Must be able to move about the work area. <span style=\"font-weight: bold\">25-49%</span></span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Climbing/Stooping/Kneeling: </span><span style=\"text-decoration: none\">Must be able to stoop or kneel to pick up items off the floor. <span style=\"font-weight: bold\">0-24%</span></span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Lifting/Pulling/Pushing</span><span style=\"text-decoration: none\">: Must be able to lift 20 </span><span style=\"text-decoration: none\">pounds with or without reasonable assistance. <span style=\"font-weight: bold\">0-24%</span></span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Grasping/Feeling: </span><span style=\"text-decoration: none\">Must be able to type, handle documents, and use equipment and electronic</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">devices. <span style=\"font-weight: bold\">75-100%</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">WORKING CONDITIONS</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"text-decoration: none\">Normal working conditions in an office or school environment absent extreme factors. Some travel may be required up to 50-75% percent of the time to support operations and development of the Chapters.</span><span style=\"text-decoration: none\"><br></span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><em><span style=\"text-decoration: none\">The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish an employment contract and are subject to change at the discretion of the employer.</span></em></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Care to Learn is an equal opportunity employer and employer decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, age, religion, or creed, disability, national origin, or any other protected status.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><em><span style=\"font-weight: bold; text-decoration: none\">Excellent benefits package available. Salary commensurate with experience.</span></em></span></p>\n<p><br><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">About Care to Learn</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Founded in 2008, Care to Learn exists to meet children’s emergent health, hunger, and hygiene needs so they can succeed in school. To date, Care to Learn has met over 4.6 million health, hunger, and hygiene needs of Missouri students. Headquartered in Springfield, MO, Care to Learn serves more than 130,000 students across 58+ school districts.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">The Care to Learn team is guided by our core values:</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><em>Servant-hearted. Enthusiastic. Striving for excellence. Constantly innovating.</em></span></p>",
    "compensation": "$35,000-$45,000/year",
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