Communication Clerk ED (GMCH) #2026-78

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  "language": "en",
  "location": {
    "raw": "Fergus, Ontario, N1M 0H3, Canada",
    "city": "Fergus",
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    "country": "Canada",
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      "country": "Canada",
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    "location": {
      "city": "Fergus",
      "state": "Ontario"
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    "departmentLabel": "Clerical",
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    "location": {
      "city": "Fergus",
      "state": "Ontario",
      "postalCode": "N1M 0H3",
      "addressCountry": "Canada"
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    "datePosted": "2026-04-17",
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    "description": "<p><span>April 8, 2026</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>GROVES MEMORIAL COMMUNITY HOSPITAL</span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>POSTING #2026-78</span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>COMMUNICATION CLERK – EMERGENCY</span></span></p>\n<p><span style=\"font-weight: bold\"><span>(REGULAR PART TIME)</span></span></p>\n<p><br></p>\n<p><span>A regular part time Communication Clerk opportunity is available in the Emergency Department (ED) of Groves Memorial Community Hospital. This position is unionized with UNIFOR, Local 1106.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Responsibilities:</span></span></p>\n<p><span>This position is responsible for facilitating effective communication and providing reception and clerical support to the Emergency Department including:</span></p>\n<ul>\n<li><span>Perform administrative tasks such as the electronic management of patient admissions, transfers, and discharge processes</span></li>\n<li><span>Order entry</span></li>\n<li><span>Respond promptly and professionally to incoming calls (including the dispatch phone) and ensure messages are accurately relayed</span></li>\n<li><span>Monitor incoming fax communications and ensure timely distribution to appropriate healthcare providers and flag urgent faxes (e.g physician orders, diagnostic results) for immediate attention</span></li>\n<li><span>Processing physician orders, consultations</span></li>\n<li><span>Monitor discrepancies between reported diagnostic imaging reports and ED physician comments and flag the scheduled ED physician to ensure follow-up</span></li>\n<li><span>Support the transfer of ED patients to tertiary or specialized care centres by initiating and documenting Patient Transfer Authorization Centre (PTAC) numbers</span></li>\n<li><span>Coordinating with receiving hospitals, physicians, and transport services to arrange timely and safe patient transfers</span></li>\n<li><span>Coordinate patient bed assignment requests with the clinical resource leaders, supporting bed flow and ensuring efficient utilization of hospital beds</span></li>\n<li><span>Maintain documentation and communication of all patient movement decisions to relevant staff</span></li>\n<li><span>Support the repatriation and interfacility transfer of patients from other facilities by liaising with external hospitals, coordinating doctor to doctor consultations, and arranging transportation</span></li>\n<li><span>Process patient and family requests for preferred or private accommodations according to hospital policies</span></li>\n<li><span>Facilitate the setup, coordination, and troubleshooting of the Pediatric Tele—Resuscitation system during pediatric emergencies</span></li>\n<li><span>Conduct the weekly maintenance of the pediatric Tele-Resuscitation system</span></li>\n<li><span>Chart assembly, filing, requisition completion, form photocopying</span></li>\n<li><span>Maintaining clerical supplies in the department</span></li>\n<li><span>Assisting with daily staffing needs and call in procedures</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Qualifications:</span></span></p>\n<ul>\n<li><span>Medical terminology course required</span></li>\n<li><span>Medical Office Administration Certificate (or related program) preferred</span></li>\n<li><span>Minimum 1 year unit clerk experience within the last three (3) years with preference being given to those with Emergency experience.</span></li>\n<li><span>Skilled in computer applications including Microsoft (Word, Excel, Outlook) and Meditech programs (ADT and Order Entry an asset)</span></li>\n<li><span>Excellent clerical proficiency</span></li>\n<li><span>Exceptional communication and interpersonal skills</span></li>\n<li><span>Strong organizational and time management expertise to cope in a challenging and often stressful environment</span></li>\n<li><span>Documented dependability (excellent attendance record)</span></li>\n<li><span>Satisfactory performance and attendance required</span></li>\n<li><span>Satisfactory Reference Checks required prior to start date</span></li>\n<li><span>Must provide a Police Vulnerable Sector Check</span></li>\n<li><span>Must complete a Pre-Employment Health Assessment prior to being hired</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Hours of Work</span></span><span>: </span>The successful candidate must be available to work all assigned shifts as scheduled by the hospital, including days, nights, weekends, and statutory holidays.</p>\n<p>Current shifts include:</p>\n<ul>\n<li><span style=\"font-weight: bold\">11.25-hour shifts:</span> Days (0730–1930) and Nights (1930–0730)</li>\n<li><span style=\"font-weight: bold\">7.5-hour shifts:</span> 1000–1800</li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span>Salary: </span></span><span>$25.31 - $27.04 per hour</span></p>\n<p><br></p>\n<p><span>Interested applicants</span><span> please submit your cover letter and resume on BambooHR at the following link: <a href=\"https://whca.bamboohr.com/jobs/\" target=\"_blank\" rel=\"noopener noreferrer\">https://whca.bamboohr.com/jobs/</a> </span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">INTERNAL</span> applicants please apply with your work email address.</span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">EXTERNAL</span> applicants</span><span> are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.</span><span> </span></p>\n<p><br></p>\n<p><span>Groves Memorial Community Hospital strives to create a respectful, accessible and inclusive work environment.  Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.</span></p>\n<p><br></p>\n<p><span>Groves Memorial Community Hospital is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.</span></p>",
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    "jobOpeningName": "Communication Clerk ED (GMCH) #2026-78",
    "departmentLabel": "Clerical",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://whca.bamboohr.com/careers/1895",
    "employmentStatusLabel": "Regular Part-Time"
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