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Customer Service Representative

Biofabtechnologies · Pleasant Prairie, WI, 53158 · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyBiofabtechnologies
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationPleasant Prairie, WI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-27 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-04

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Pleasant Prairie.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBiofabtechnologies
Sourcee7506cde-a067-4483-b133-4d936d16a3fc
ATS providerJazzHR / ApplyToJob

Description

Company Summary Steridose specializes in the design, development and manufacturing of bottom-mounted magnetic coupled mixers and radial diaphragm valves for the bioprocessing industry. As of 2026, Steridose has been newly acquired & now is part of an established group of companies: Holland Applied Technologies, Bio Fab Technologies, Liquid Process Equipment and W.A Tompkins Co.  The full Steridose product portfolio will be operational at the Bio Fab Technologies manufacturing facility, located in Pleasant Prairie, WI. We are excited about reinvesting into this fantastic product line and are looking to hirenew team members to help us!  With growth on the horizon and our recent move into a brand-new manufacturing location, the future has never looked brighter. We are seeking a  Customer Service Representative  to provide our customers with best-in-class response time and ease of doing business. Position Summary The Customer Service Representative is responsible for supporting our customers and is the primary contact for questions and concerns on orders and deliveries. Job Responsibilities Be the inside face & primary contact for Customers and Clients for Steridose Products Answers to customer inquiries via phone and email Provides product quotes to customers for new equipment and spare parts Intake all RFQs and follow the RFQ filing system Turn RFQ’s into formal quotes using ERP system (M1) Processes customer PO’s; order entry, delivery acknowledgement, establishing work orders and job tickets for manufacturing Obtains accurate information from relating to shipment dates and expected delivery Monitors scheduled ship dates to ensure timely delivery and expedite as needed. Investigates, responds to, and solves customer concerns and complaints Research billing and shipping issues Communicates and coordinates with colleagues as necessary Willingness to handle other projects and responsibilities in other departments Other duties as assigned Qualifications Excellent interpersonal and customer service skills Shipping knowledge and experience (international and domestic) ERP experience using M1 highly preferred Proficient with MS Office Suite and Outlook Two Year associate degree in communications or business (Bachelor’s Degree Preferred) 3-7 years of previous related experience in industrial manufacturing highly preferred Physical/Work Requirements Prolonged periods of sitting at a desk and working on a computer Benefits Competitive Base Salary and annual bonus target Company-subsidized Health Insurance, Dental Insurance, Life/Disability Insurance (covered by company), HSA/FSA Retirement savings plan (401k) with net 4% employer match Industry leading profit share program Unique schedule / summer days About The Holland Group The Holland Group is a private, family-owned group of businesses with locations in Illinois, Wisconsin, Indiana, Massachusetts, and Pennsylvania.  The Holland Group intends to build a business for decades to come ensuring integrity, passion for action, and meaningful opportunity for its employees.  The Group deploys a best-in-class profit share program and is always looking for its great teams members to help obtain future growth.  While the combined group of businesses are currently ~$150M in annual sales, the Company strives to grow organically and via 1-2 acquisitions per year to achieve ~$400M in sales by 2030. Current Holland Group Businesses (as of February 2026): Holland Applied Technologies , Liquid Process Equipment (acquired 2020), Bio Fab Technologies (acquired 2023), W.A. Tompkins (acquired 2024), Steridose (acquired 2025).

Full job record

Job ID036222396e6a3f0353583f58c62d3b6c621b7e9e
Org IDd5b04869-72d4-4ad4-b0ab-7e4ab4e17f02
Source IDe7506cde-a067-4483-b133-4d936d16a3fc
Board IDe7506cde-a067-4483-b133-4d936d16a3fc
Providerjazzhr
Provider Job Key9JPHFffHZX
TitleCustomer Service Representative
Normalized Title
Statusactive
Activeyes
Location TextPleasant Prairie, WI, 53158
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionWI
CityPleasant Prairie
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://biofabtechnologies.applytojob.com/apply/9JPHFffHZX/Customer-Service-Representative
Apply URLhttps://biofabtechnologies.applytojob.com/apply/9JPHFffHZX/Customer-Service-Representative
First Seen At2026-05-30 06:08:52Z
Last Seen At2026-06-04 14:31:51Z
Last Checked At2026-06-04 14:31:51Z
Last Changed At2026-05-30 06:08:52Z
Inactive At
Source Posted At2026-05-27 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=jazzhr/board=biofabtechnologies/date=2026-06-04/2026-06-04T14-31-51-403Z-ced8d8d8408883e5621c3ba79652a9dadd9a0d7eef9847376ebe5ca98238ed3b.json
Event Fields
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  "last_changed_at": "2026-05-30T06:08:52.462Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
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Native Structured
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    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">Company Summary</span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Steridose specializes in the design, development and manufacturing of bottom-mounted magnetic coupled mixers and radial diaphragm valves for the bioprocessing industry. As of 2026, Steridose has been newly acquired & now is part of an established group of companies: Holland Applied Technologies, Bio Fab Technologies, Liquid Process Equipment and W.A Tompkins Co.  The full Steridose product portfolio will be operational at the Bio Fab Technologies manufacturing facility, located in Pleasant Prairie, WI. </span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">We are excited about reinvesting into this fantastic product line and are looking to hirenew team members to help us!  With growth on the horizon and our recent move into a brand-new manufacturing location, the future has never looked brighter. We are seeking a <b>Customer Service Representative</b> to provide our customers with best-in-class response time and ease of doing business.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">Position Summary</span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">The Customer Service Representative is responsible for supporting our customers and is the primary contact for questions and concerns on orders and deliveries.  </span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Job Responsibilities</span></span></u></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Be the inside face & primary contact for Customers and Clients for Steridose Products</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Answers to customer inquiries via phone and email</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Provides product quotes to customers for new equipment and 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</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Research billing and shipping issues</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Communicates and coordinates with colleagues as necessary</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Willingness to handle other projects and responsibilities in other departments</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Other duties as assigned</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Qualifications</span></span></u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Excellent interpersonal and customer service skills</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Shipping knowledge and experience (international and domestic) </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">ERP experience using M1 highly preferred</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Proficient with MS Office Suite and Outlook </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Two Year associate degree in communications or business (Bachelor’s Degree Preferred)</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">3-7 years of previous related experience in industrial manufacturing highly preferred</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Physical/Work Requirements</span></span></u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Prolonged periods of sitting at a desk and working on a computer</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">Benefits</span></u></b></span></span></span><ul><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Competitive Base Salary and annual bonus target</span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Company-subsidized Health Insurance, Dental Insurance, Life/Disability Insurance (covered by company), HSA/FSA</span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Retirement savings plan (401k) with net 4% employer match </span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Industry leading profit share program</span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Unique schedule / summer days</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">About The Holland Group</span></u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">The Holland Group is a private, family-owned group of businesses with locations in Illinois, Wisconsin, Indiana, Massachusetts, and Pennsylvania.  The Holland Group intends to build a business for decades to come ensuring integrity, passion for action, and meaningful opportunity for its employees.  The Group deploys a best-in-class profit share program and is always looking for its great teams members to help obtain future growth.  While the combined group of businesses are currently ~$150M in annual sales, the Company strives to grow organically and via 1-2 acquisitions per year to achieve ~$400M in sales by 2030.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Current Holland Group Businesses (as of February 2026): <i>Holland Applied Technologies</i>, <i>Liquid Process</i> <i>Equipment</i> (acquired 2020), <i>Bio Fab Technologies</i> (acquired 2023), <i>W.A. Tompkins</i> (acquired 2024), <i>Steridose </i>(acquired 2025).</span></span></span></span></span></li></ul><br> ",
    "description_text": "Company Summary\n Steridose specializes in the design, development and manufacturing of bottom-mounted magnetic coupled mixers and radial diaphragm valves for the bioprocessing industry. As of 2026, Steridose has been newly acquired & now is part of an established group of companies: Holland Applied Technologies, Bio Fab Technologies, Liquid Process Equipment and W.A Tompkins Co.  The full Steridose product portfolio will be operational at the Bio Fab Technologies manufacturing facility, located in Pleasant Prairie, WI.\n We are excited about reinvesting into this fantastic product line and are looking to hirenew team members to help us!  With growth on the horizon and our recent move into a brand-new manufacturing location, the future has never looked brighter. We are seeking a  Customer Service Representative  to provide our customers with best-in-class response time and ease of doing business.\n Position Summary\n The Customer Service Representative is responsible for supporting our customers and is the primary contact for questions and concerns on orders and deliveries.\n Job Responsibilities Be the inside face & primary contact for Customers and Clients for Steridose Products\n Answers to customer inquiries via phone and email\n Provides product quotes to customers for new equipment and spare parts\n Intake all RFQs and follow the RFQ filing system\n Turn RFQ’s into formal quotes using ERP system (M1)\n Processes customer PO’s; order entry, delivery acknowledgement, establishing work orders and job tickets for manufacturing\n Obtains accurate information from relating to shipment dates and expected delivery\n Monitors scheduled ship dates to ensure timely delivery and expedite as needed.\n Investigates, responds to, and solves customer concerns and complaints\n Research billing and shipping issues\n Communicates and coordinates with colleagues as necessary\n Willingness to handle other projects and responsibilities in other departments\n Other duties as assigned\n Qualifications Excellent interpersonal and customer service skills\n Shipping knowledge and experience (international and domestic)\n ERP experience using M1 highly preferred\n Proficient with MS Office Suite and Outlook\n Two Year associate degree in communications or business (Bachelor’s Degree Preferred)\n 3-7 years of previous related experience in industrial manufacturing highly preferred\n Physical/Work Requirements Prolonged periods of sitting at a desk and working on a computer\n Benefits Competitive Base Salary and annual bonus target\n Company-subsidized Health Insurance, Dental Insurance, Life/Disability Insurance (covered by company), HSA/FSA\n Retirement savings plan (401k) with net 4% employer match\n Industry leading profit share program\n Unique schedule / summer days\n About The Holland Group The Holland Group is a private, family-owned group of businesses with locations in Illinois, Wisconsin, Indiana, Massachusetts, and Pennsylvania.  The Holland Group intends to build a business for decades to come ensuring integrity, passion for action, and meaningful opportunity for its employees.  The Group deploys a best-in-class profit share program and is always looking for its great teams members to help obtain future growth.  While the combined group of businesses are currently ~$150M in annual sales, the Company strives to grow organically and via 1-2 acquisitions per year to achieve ~$400M in sales by 2030.\n Current Holland Group Businesses (as of February 2026): Holland Applied Technologies , Liquid Process Equipment (acquired 2020), Bio Fab Technologies (acquired 2023), W.A. Tompkins (acquired 2024), Steridose (acquired 2025).",
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      "datePosted": "2026-05-27",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">Company Summary</span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Steridose specializes in the design, development and manufacturing of bottom-mounted magnetic coupled mixers and radial diaphragm valves for the bioprocessing industry. As of 2026, Steridose has been newly acquired & now is part of an established group of companies: Holland Applied Technologies, Bio Fab Technologies, Liquid Process Equipment and W.A Tompkins Co.  The full Steridose product portfolio will be operational at the Bio Fab Technologies manufacturing facility, located in Pleasant Prairie, WI. </span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">We are excited about reinvesting into this fantastic product line and are looking to hirenew team members to help us!  With growth on the horizon and our recent move into a brand-new manufacturing location, the future has never looked brighter. We are seeking a <b>Customer Service Representative</b> to provide our customers with best-in-class response time and ease of doing business.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">Position Summary</span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">The Customer Service Representative is responsible for supporting our customers and is the primary contact for questions and concerns on orders and deliveries.  </span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Job Responsibilities</span></span></u></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Be the inside face & primary contact for Customers and Clients for Steridose Products</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Answers to customer inquiries via phone and email</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Provides product quotes to customers for new equipment and spare parts</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Intake all RFQs and follow the RFQ filing system</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Turn RFQ’s into formal quotes using ERP system (M1)</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Processes customer PO’s; order entry, delivery acknowledgement, establishing work orders and job tickets for manufacturing</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Obtains accurate information from relating to shipment dates and expected delivery</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Monitors scheduled ship dates to ensure timely delivery and expedite as needed. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Investigates, responds to, and solves customer concerns and complaints </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Research billing and shipping issues</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Communicates and coordinates with colleagues as necessary</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Willingness to handle other projects and responsibilities in other departments</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Other duties as assigned</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Qualifications</span></span></u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Excellent interpersonal and customer service skills</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Shipping knowledge and experience (international and domestic) </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">ERP experience using M1 highly preferred</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Proficient with MS Office Suite and Outlook </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Two Year associate degree in communications or business (Bachelor’s Degree Preferred)</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">3-7 years of previous related experience in industrial manufacturing highly preferred</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Physical/Work Requirements</span></span></u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Prolonged periods of sitting at a desk and working on a computer</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">Benefits</span></u></b></span></span></span><ul><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Competitive Base Salary and annual bonus target</span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Company-subsidized Health Insurance, Dental Insurance, Life/Disability Insurance (covered by company), HSA/FSA</span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Retirement savings plan (401k) with net 4% employer match </span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Industry leading profit share program</span></span></span></span></span></li><li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Unique schedule / summer days</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:11pt;\">About The Holland Group</span></u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">The Holland Group is a private, family-owned group of businesses with locations in Illinois, Wisconsin, Indiana, Massachusetts, and Pennsylvania.  The Holland Group intends to build a business for decades to come ensuring integrity, passion for action, and meaningful opportunity for its employees.  The Group deploys a best-in-class profit share program and is always looking for its great teams members to help obtain future growth.  While the combined group of businesses are currently ~$150M in annual sales, the Company strives to grow organically and via 1-2 acquisitions per year to achieve ~$400M in sales by 2030.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\">Current Holland Group Businesses (as of February 2026): <i>Holland Applied Technologies</i>, <i>Liquid Process</i> <i>Equipment</i> (acquired 2020), <i>Bio Fab Technologies</i> (acquired 2023), <i>W.A. Tompkins</i> (acquired 2024), <i>Steridose </i>(acquired 2025).</span></span></span></span></span></li></ul><br> ",
      "jobLocation": {
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        "address": {
          "@type": "PostalAddress",
          "postalCode": "53158",
          "addressRegion": "WI",
          "addressLocality": "Pleasant Prairie"
        }
      },
      "validThrough": "2026-08-25",
      "uniqueJobCode": "job_20260527190504_C5KDPOZE7IMNZT77",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "name": "Biofab Technologies",
        "@type": "Organization",
        "sameAs": "http://biofabtech.com"
      },
      "experienceRequirements": "Experienced"
    }
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    "id": "9JPHFffHZX",
    "title": "Customer Service Representative",
    "detailUrl": "https://biofabtechnologies.applytojob.com/apply/jobs/details/9JPHFffHZX?&"
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