Donor Services Senior Business Technology Analyst

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    "requisitionDescription": "<div><div><div><div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;' data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); border: 1pt windowtext; padding: 0in; font-size: 14px;\">Location:</span></strong><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); border: 1pt windowtext; padding: 0in; font-size: 14px;\">&nbsp;Remote</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><span style=\"border: 1pt none windowtext; padding: 0in;\">Annual CIP bonus opportunity of up to $10,000</span></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;' data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); border: 1pt windowtext; padding: 0in; font-size: 14px;\">Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN., Eden Prairie and Glencoe, MN., Neunkirchen, DE., Glasgow, UK., and Marton, NZ.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); border: 1pt windowtext; padding: 0in; font-size: 14px;\">Read more about this change and Evergen&rsquo;s commitment to advancing regenerative medicine here:&nbsp;</span><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\"><a href=\"https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnkd.in%2FeMSfVJkM%25C2%25A0&data=05%7C02%7Cmbryant%40rtix.com%7C30e73d12e27241f10e1d08dd34b44951%7Ca2634573845f4a629ae39abc3005b6d4%7C0%7C0%7C638724671112434886%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=sg%2BZ8%2FBy27OhYFADAZd0qteD60A2y6K2NMxFCndUUa0%3D&reserved=0\" title=\"Original URL: https://lnkd.in/eMSfVJkM%C2%A0. Click or tap if you trust this link.\" target=\"_blank\" style=\"font-family: arial,sans-serif;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">https://lnkd.in/eMSfVJkM&amp;nbsp</span></a></span><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); border: 1pt windowtext; padding: 0in; font-size: 14px;\">;&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><p data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>RESPONSIBILITIES</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\"color: rgb(65, 65, 65);\">Act as lead software owner for digitalDONOR, the OPO Partner Portal, the Azure-based AI tissue donor screening platform (MyDonorServices Screening Center), and other systems as developed representing clinical and business requirements to the IT and AI teams.</span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Manage all Technology Vendors utilized by Donor Services (DS) and Donor Information (DI) by acting as primary point of contact, managing relationships, service performance, and SLAs.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Oversee technical implementation and testing by coordinating cross functional teams to validate logic and outputs, and UAT testing. Work within cross-functional team and with end-users to achieve application integration to meet clinical needs.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Drive continuous process improvement by leading and supporting projects, including development of project plans, timeliness, risk assessments and stakeholder communication.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Administer OPO Partner Portal by overseeing configuration, minor updates, implementing workflow improvements and enhancements.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Sharepoint development as well as other low code business tool development for DS/DI. Planning, designing, implementing, maintaining, and providing ongoing optimization and support for clinical applications. Perform builds, upgrades, and system enhancements as needed.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Monitor performance of systems and troubleshoot issues as needed.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Develop and conduct training for employees and partners related to owned/contracted software.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Develop, maintain and update Standard Operating Procedures related to software systems.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Facilitate change control processes in accordance with quality system requirements related to software.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Lead investigations for non-conformances related to assigned software systems.</span></span></li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"color: rgb(65, 65, 65);\">Other duties as required</span></span></li></ul></div><div><p data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>REQUIREMENTS</strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Education</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Bachelors degree in Information Systems, Technology or a Lifesciences or Healthcare related field.</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Experience</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif;\">5+ years of experience in business systems analysis, healthcare technology, regulated industry environments.&nbsp;</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Strong background in clinical chart review, medical record auditing, or clinical data analysis.&nbsp;</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Experience working within a Quality management system (QMS) and change control environment.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Demonstrated experience managing enterprise systems and vendor-supported platforms, AI-enabled systems or clinical decision support tools, portal administration and user access management, systems integrations, Sharepoint development and workflow automation experience.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\"><span style=\"color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" data-pasted=\"true\">Ability to conduct complex, important work under minimal supervision with wide latitude for independent judgment.</span></li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Certification &nbsp; &nbsp; &nbsp;</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif;\">N/A</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>S</strong><strong>kills</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Strong project management and organizational skills.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to translate business requirements into technical solutions.&nbsp;</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Excellent stakeholder communication and cross-functional collaboration.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Critical thinking and analytical mindset with strong problem-solving capabilities.&nbsp;</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to manage multiple priorities in a regulated environment.</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Travel</strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Up to 10-20%, Occasional travel will be needed to facilitate in person and onsite interactions for connection to the company mission/culture, building key relationships, attendance at tissue donation and/or technical related annual conferences.</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>SAFETY</strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Physical Requirement</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Move or lift objects up to 25 pounds</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Frequent (&gt;75%) stationary position (standing or sitting) while utilizing digital displays</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Frequent (&gt;75%) fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.)</li></ul><p><span style=\"font-size: 14px; 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