Home › Companies › Ejqe Fa Em2 Oraclecloud Com CX 1 › Service Operations Control Analyst
Service Operations Control Analyst
Ejqe Fa Em2 Oraclecloud Com CX 1 · Main Building, Cernusco, CANON IT, Cernusco sul Naviglio (MI), MI, IT · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ejqe Fa Em2 Oraclecloud Com CX 1 |
| Title | Service Operations Control Analyst |
| Normalized title | - |
| Department / team | Service & Support |
| Location | Cernusco sul Naviglio, MI, United States |
| Work model | Hybrid / Hybrid |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-10 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ejqe Fa Em2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Cernusco sul Naviglio. | Open |
| Department jobs | Active postings in Service & Support. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ejqe Fa Em2 Oraclecloud Com CX 1 |
| Source | 9aaec453-c336-40b9-ac9e-ee1af1edb46a |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
We are looking for a motivated and detail-oriented Service Operations Control Analyst to join our Service Business Management team.
In this role, you will transform large-scale operational and financial data (revenue, costs, P&L, SLAs, contract profitability) into clear, actionable insights through advanced dashboards and reporting. Your work will directly support margin analysis, contract evaluation, and strategic decision-making in our B2B printing services business.
Responsibilities
Key Resposibilities :
Design and maintain high-impact dashboards (mainly Power BI) focused on P&L, margin and service profitability.
Extract, transform and model data from ERP, databases and ITSM systems.
Conduct margin, trend and root cause analysis to identify cost drivers and performance gaps.
Ensure data integrity and standardization of service and financial KPIs.
Provide insights for budgeting cycles and strategic service reviews.
Collaborate with Service Delivery, Finance and Technical teams to improve reporting infrastructure and business performance.
Qualifications
Strong hands-on experience with Power BI (dashboard development).
Solid knowledge of data warehouse modeling (Star/Snowflake schemas).
Advanced DAX (and/or MDX) skills.
Strong SQL/data querying capabilities.
Experience with data analysis and data wrangling techniques.
Ability to communicate complex metrics clearly to different stakeholders.
Good English proficiency.
Nice to have :
Experience with ERP/ITSM platforms (e.g., ServiceNow, Jira Service Management).
Python or R for data preparation/visualization.
Experience with BigQuery or Snowflake.
Interest in resource utilization modeling or operational analytics.
Apply high standards of accuracy
Plan & organise effectively
Communicate effectively
Create insight
Apply business acumen
Respond flexibly
Full job record
| Job ID | 02f2e588f737a6f8092002301097d5c4ec72f192 |
| Org ID | eb9d1d5a-6a9a-45b7-98e2-989b493df691 |
| Source ID | 9aaec453-c336-40b9-ac9e-ee1af1edb46a |
| Board ID | 9aaec453-c336-40b9-ac9e-ee1af1edb46a |
| Provider | oracle_hcm |
| Provider Job Key | 485 |
| Title | Service Operations Control Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Main Building, Cernusco, CANON IT, Cernusco sul Naviglio (MI), MI, IT |
| Department | Service & Support |
| Team | — |
| Employment Type | — |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | MI |
| City | Cernusco sul Naviglio |
| Salary Raw | Description We are looking for a motivated and detail-oriented Service Operations Control Analyst to join our Service Business Management team. In this role, you will transform large-scale operational and financial data (revenue, costs, P&L, SLAs, contract profitability) into clear, actionable insights through advanced dashboards and reporting. Your work will directly support margin analysis, contract evaluation, and strategic decision-making in our B2B printing services business. Responsibilities Key Resposibilities : Design and maintain high-impact dashboards (mainly Power BI) focused on P&L, margin and service profitability. Extract, transform and model data from ERP, databases and ITSM systems. Conduct margin, trend and root cause analysis to identify cost drivers and performance gaps. Ensure data integrity and standardization of service and financial KPIs. Provide insights for budgeting cycles and strategic service reviews. Collaborate with Service Delivery, Finance and Technical teams to improve reporting infrastructure and business performance. Qualifications Strong hands-on experience with Power BI (dashboard development). Solid knowledge of data warehouse modeling (Star/Snowflake schemas). Advanced DAX (and/or MDX) skills. Strong SQL/data querying capabilities. Experience with data analysis and data wrangling techniques. Ability to communicate complex metrics clearly to different stakeholders. Good English proficiency. Nice to have : Experience with ERP/ITSM platforms (e.g., ServiceNow, Jira Service Management). Python or R for data preparation/visualization. Experience with BigQuery or Snowflake. Interest in resource utilization modeling or operational analytics. Apply high standards of accuracy Plan & organise effectively Communicate effectively Create insight Apply business acumen Respond flexibly |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ejqe.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/485 |
| Apply URL | https://ejqe.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/485 |
| First Seen At | 2026-05-31 18:03:55Z |
| Last Seen At | 2026-06-06 11:03:53Z |
| Last Checked At | 2026-06-06 11:03:53Z |
| Last Changed At | 2026-05-31 18:03:55Z |
| Inactive At | — |
| Source Posted At | 2026-04-10 10:41:49Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ejqe.fa.em2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-03-47-228Z-d318405bb71bacb3101de78a63d37aa46db04acf568664c6b41f844314ee6d01.json |
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