Billing & Insurance Clerk II

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    "datePosted": "2026-06-18T04:00:00.000Z",
    "description": "<h2>Responsibilities</h2>\n<h1><strong>Primary Job Functions:</strong></h1>\n<p>Claim Processing and Reconciliation:</p>\n<ul>\n <li>Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner. </li>\n <li>Verifies patient demographic and billing information.</li>\n <li>Verifies patient insurance eligibility to ensure information is current and accurate.</li>\n <li>Responds to patient balance and billing inquiries in a prompt manner. </li>\n <li>Key charges into electronic billing system and payer websites when appropriate.</li>\n <li>Collects patient co-payments or balances due on account and enters payments into billing system. </li>\n <li>Processes and files billing documents as required.</li>\n <li>Provides internal training regarding the billing process.</li>\n <li>Works cooperatively within the department to resolve problems regarding billing and collections.</li>\n <li>Assist with medical bill processing oversight.</li>\n <li>Works billing reports and third-party vendor reports related to the billing process.</li>\n <li>Meets or exceeds department productivity standards. </li>\n</ul>\n<p> </p>\n<p>Supervision and Consultation:</p>\n<ul>\n <li>Seeks supervision and consultation as needed</li>\n <li>Ability to work schedule as defined and overtime as required.</li>\n <li>Accepts and employs suggestions for improvement</li>\n <li>Actively works to enhance skills</li>\n</ul>\n<p> </p>\n<p> </p>\n<p>Customer Service and Workplace Conduct:</p>\n<ul>\n <li>Treats consumers with care, dignity, compassion and respect</li>\n <li>Courteous and respectful towards consumers, visitors and co-workers</li>\n <li>Respects consumers’ privacy and confidentiality</li>\n <li>Is pleasant and cooperative with others</li>\n <li>Assists consumers and visitors as needed</li>\n <li>Personal values don’t inhibit ability to relate and care for others</li>\n <li>Is sensitive to the consumer’s needs, expectations and individual differences</li>\n</ul>\n<p> </p>\n<p>Administrative and Other Related Duties as assigned:</p>\n<ul>\n <li>Actively participates in Performance Improvement activities</li>\n <li>Actively participates in AltaPointe committees as requested</li>\n <li>Completes assigned tasks in a timely manner</li>\n <li>Works in a cooperative manner with other AltaPointe employees</li>\n <li>Follows AltaPointe policies and procedures</li>\n <li>Receives and responds to inquiries of accounting matters promptly and courteously</li>\n <li>Assists with performance of duties of other accounting staff in periods of absence</li>\n <li>Performs other duties as assigned</li>\n</ul>\n<p> </p>\n<h2>Qualifications</h2>\n<p>High school diploma or equivalent. Two years’ experience working in an inpatient or outpatient medical billing office required. Experience with behavioral health, substance use, or primary care a plus. Strong computer skills required. Medicaid, Medicare, or Blue Cross Blue Shield billing experience preferred. </p>",
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          "addressCountry": "US",
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