Senior Manager, Collections

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    "url": "https://careers-centricbrands.icims.com/jobs/22795/senior-manager%2c-collections/job",
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    "title": "Senior Manager, Collections",
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    "datePosted": "2026-02-25T05:00:00.000Z",
    "description": "<h2>About Us</h2>\n<p></p>\n<p> </p>\n<p>Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.</p>\n<p> </p>\n<p>Whether you are an entry-level Analyst or our CFO, a career in Finance with Centric Brands will give you exciting opportunities to impact our bottom-line results. Our Finance team supports the business in a variety of ways – from P&L statements to budget projections and forecasts, cost analyses, vendor and supplier billing and even payroll. A career here can provide you with numerous opportunities to advance your career as you work cross-functionally with other teams both internally and externally</p>\n<h2>Specific Responsibilities Would Include</h2>\n<p>We are seeking a highly organized and detail-oriented Senior Manager of Accounts Receivable Collections to oversee and manage collections processes within Centric Brands. The role is primarily for working with customers to drive timely collection of outstanding accounts receivable and address customer inquiries, while maintaining strong relationships with internal Centric teams. The Senior Manager, Accounts Receivable Collections is also responsible for implementing strategies to reduce overdue accounts, streamline collections processes, and maintain accurate financial records.</p>\n<p><strong>Specific Responsibilities Would Include:</strong></p>\n<ul>\n <li><strong>Strategy:</strong> Develop and implement effective collections strategies to optimize cash flow and reduce delinquency rates.</li>\n <li><strong>Management:</strong> Drive and mentor a team of collections specialists, fostering a culture of accountability and excellence.</li>\n <li><strong>Oversight:</strong> Monitor account statuses, analyze collection reports, and identify trends to inform strategic decisions.</li>\n <li><strong>Teamwork:</strong> Collaborate with internal departments, including sales and customer service, to resolve disputes and ensure timely payments.</li>\n <li><strong>Develop and Mentor High-Performing Teams: </strong>Provide guidance and professional development to collections staff, fostering a culture of accountability, technical excellence, and continuous improvement.</li>\n <li><strong>Tracking:</strong> Ensure accurate and up-to-date records of all collections activities. Generate regular reports on collection status, aged accounts, and trends for management.</li>\n <li><strong>Compliance</strong>: Ensure compliance with company policies, legal requirements, and industry regulations related to collections and financial practices.</li>\n <li><strong>Account reconciliations</strong>: Perform routine customer account reconciliations; work closely with the Cash Application and [Customer Service] teams to ensure that all payments and sale transactions are accurately processed, and discrepancies are resolved quickly.</li>\n <li><strong>Reporting</strong>: Ability to work with data, create helpful report outs and provide visibility to key issues.</li>\n</ul>\n<h2>Our Best Fit Candidate Would Have</h2>\n<ul>\n <li><strong>Education</strong>: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li>\n <li><strong>Experience</strong>: At least seven years of experience in collections or accounts receivable, with at least 3-5 years in a managerial or leadership role; prior experience with wholesale accounts receivable at a consumer products company.</li>\n <li><strong>Skills</strong>: \n  <ul>\n   <li>Strong leadership and team management skills.</li>\n   <li>Excellent communication and negotiation abilities.</li>\n   <li>In-depth knowledge of collections practices, financial regulations, and compliance.</li>\n   <li>Proficient in Microsoft Office Suite and collections management software (i.e. High Radius, Sidetrade, GetPaid)</li>\n   <li>Exceptional organizational and problem-solving skills.</li>\n   <li>Ability to manage multiple tasks in a fast-paced environment.</li>\n   <li>Prior experience in a collections software environment.</li>\n  </ul></li>\n <li><strong>Key Attributes:</strong>\n  <ul>\n   <li><strong>Detail oriented</strong>: Must be meticulous in managing accounts and records.</li>\n   <li><strong>Decision making</strong>: Able to make informed decisions quickly, especially in high-pressure situations.</li>\n   <li><strong>Customer Centric</strong>: Focused on maintaining positive client relationships while enforcing company policies.</li>\n   <li><strong>Analytical thinker</strong>: Able to assess and address the underlying causes of delinquent accounts.</li>\n   <li><strong>Proactive</strong>: Self-starter with the ability to identify and address issues before they escalate.</li>\n   <li><strong>Collaborative</strong>: Develop positive relationships among internal customers to facilitate results.</li>\n  </ul></li>\n</ul>\n<p> </p>\n<p>In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.</p>\n<p> </p>\n<p>At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range at the time of employment. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs.</p>\n<p> </p>\n<p><strong>Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.</strong></p>\n<p> </p>\n<p><strong>Centric Brands is an Equal Opportunity Employer</strong></p>\n<p> </p>\n<p>Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.</p>\n<p> </p>\n<p>#LI-KW1</p>\n<p>#LI-Hybrid</p>\n<p> </p>",
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