Director of Operations

{
  "content_hash": "01df24bd7c8e90dc3ed5ac98f5bef11aec4a70958f4d58c7c8338667c3afccbf",
  "source_hash": "e937d20bc0f911141115c6d01025ea5c03e765f2977fcfe0745711bb393c2be6",
  "last_changed_at": "2026-05-31T17:39:09.130Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "New York, NY, United States",
    "city": "New York",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 175000,
  "salary_min": 130000,
  "inferred_at": "2026-06-06T20:16:56.237Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "New York, NY, United States",
      "city": "New York",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "id": "744000115955092",
  "ref": "https://api.smartrecruiters.com/v1/companies/accorcorpo/postings/744000115955092",
  "name": "Director of Operations",
  "uuid": "56bc8403-6360-4324-b263-2a6937c7615a",
  "detail": {
    "id": "744000115955092",
    "name": "Director of Operations",
    "uuid": "56bc8403-6360-4324-b263-2a6937c7615a",
    "jobAd": {
      "sections": {
        "jobDescription": {
          "text": "<p><strong>What you'll do...</strong></p><ul><li>Provide strategic leadership and operational oversight for all hotel operations including Rooms Division, Food &amp; Beverage, and guest-facing departments.</li><li>Lead and mentor department heads to ensure consistent execution of luxury service standards and operational efficiency.</li><li>Ensure a consistently exceptional luxury guest experience across all touchpoints.</li><li>Anticipate and coordinate special guest needs, preferences, and VIP experiences in collaboration with operational leaders.</li><li>Actively engage with guests to build relationships, resolve issues proactively, and cultivate repeat business and brand loyalty.</li><li>Monitor departmental performance metrics, forecasting, labor productivity, and operational expenses.</li><li>Identify opportunities to enhance operational efficiencies while maintaining elevated service standards.</li><li>Ensure alignment between Rooms and Food &amp; Beverage operations to deliver a seamless guest journey throughout the property.</li><li>Foster an engaged, high-performing leadership team through coaching, mentoring, and professional development.</li><li>Ensure compliance with company policies, safety standards, and hospitality best practices</li></ul>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<p><strong>What we are looking for...</strong></p><ul><li>Proven leadership experience in luxury or lifestyle hospitality operations, Four Star/Five Diamond property.</li><li>Minimum 1-year experience as a Hotel Manager.</li><li>Strong background in both Rooms Division and Food &amp; Beverage operations.</li><li>Demonstrated ability to lead large teams and manage multiple operational departments.</li><li>Exceptional guest service mindset with a passion for creating memorable experiences.</li><li>Strong financial acumen and operational problem-solving skills.</li><li>Excellent communication, leadership, and organizational capabilities.</li><li>Strong communication and interpersonal skills.</li><li>Must be flexible with the ability to sustain a high level of productivity and efficiency at all times.</li></ul>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "<p>The Dominick is a luxury, Five Diamond, Four Star hotel in the Soho neighborhood of New York City.</p><p>The <strong>Director of Operations</strong> is a key member of the Executive Committee and plays a critical leadership role in driving operational excellence across the hotel. Reporting directly to the General Manager, this leader oversees day-to-day operations across Rooms, Food &amp; Beverage, and other operational departments to ensure a seamless, high-touch luxury guest experience.</p><p>The Director of Operations partners closely with department heads to align operational strategy with the hotel’s financial, service, and brand objectives. This role requires a dynamic leader who can inspire teams, optimize operational performance, and consistently deliver elevated service standards that reinforce guest loyalty and brand reputation.</p>",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<p><strong>Benefits include:</strong></p><ul><li>401(k) with company matching</li><li>Medical, dental, and vision insurance</li><li>Health Savings Account (HSA)</li><li>Life insurance</li><li>Employee Assistance Program (EAP)</li><li>Paid time off</li><li>Employee referral program</li></ul><p><strong>What’s in it for you…</strong></p><ul><li>The opportunity to embark on an exciting career in a company that is taking off!</li><li>Ennismore’s values and fast-growing environment</li><li>To help define global brands and have a direct impact on the guest experience</li><li>The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity</li><li>The opportunity to challenge the norm and work in a rewarding environment, building global brands Lots of opportunity to progress and switch it up as part of a global family of brands</li><li>Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li></ul><p>Job Type: Full-time</p><p>Pay: $130,000.00 - $175,000.00 per year</p><p>Bonus eligible</p><p>Please direct resumes to [email protected].</p>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "047413f8-18ce-4c79-9fbd-68cc09fa2108",
    "active": true,
    "company": {
      "name": "AccorCorpo",
      "identifier": "AccorCorpo"
    },
    "creator": {
      "name": "",
      "avatarUrl": ""
    },
    "jobAdId": "e3ffa210-243c-4bf6-a5e1-16ea697c6bdd",
    "applyUrl": "https://jobs.smartrecruiters.com/AccorCorpo/744000115955092-director-of-operations?oga=true",
    "function": {
      "id": "administrative",
      "label": "Administrative"
    },
    "industry": {
      "id": "hospitality",
      "label": "Hospitality"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "New York",
      "hybrid": false,
      "region": "NY",
      "remote": false,
      "country": "us",
      "latitude": "40.7127753",
      "longitude": "-74.0059728",
      "fullLocation": "New York, NY, United States"
    },
    "refNumber": "REF6029I",
    "postingUrl": "https://jobs.smartrecruiters.com/AccorCorpo/744000115955092-director-of-operations",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "COUNTRY",
        "valueId": "us",
        "fieldLabel": "Country/Region",
        "valueLabel": "United States"
      },
      {
        "fieldId": "634526372b7d843217a66423",
        "valueId": "EXECUTIVEHOTELMANAGEMENT",
        "fieldLabel": "Job-Category",
        "valueLabel": "Executive & Hotel Management"
      },
      {
        "fieldId": "634527a1a06d4143ccd66e34",
        "valueId": "7ba16739-a3aa-47f2-a0c7-22ec3d21a483",
        "fieldLabel": "Job Type",
        "valueLabel": "Permanent"
      },
      {
        "fieldId": "6322ff350d4ec0475ae456a5",
        "valueId": "1f08da4c-0003-463f-b56b-ac2a51130e8a",
        "fieldLabel": "Brands",
        "valueLabel": "Ennismore"
      },
      {
        "fieldId": "63452552296ff55cf26ba89c",
        "valueId": "5564408c-60dc-4843-ba71-23d989d33ff0",
        "fieldLabel": "Region",
        "valueLabel": "Luxury & Lifestyle"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/AccorCorpo/publication/56bc8403-6360-4324-b263-2a6937c7615a?dcr_ci=AccorCorpo",
    "defaultJobAd": true,
    "releasedDate": "2026-03-20T19:11:44.784Z",
    "experienceLevel": {
      "id": "director",
      "label": "Director"
    },
    "typeOfEmployment": {
      "id": "permanent",
      "label": "Full-time"
    }
  },
  "company": {
    "name": "AccorCorpo",
    "identifier": "AccorCorpo"
  },
  "jobAdId": "e3ffa210-243c-4bf6-a5e1-16ea697c6bdd",
  "function": {
    "id": "administrative",
    "label": "Administrative"
  },
  "industry": {
    "id": "hospitality",
    "label": "Hospitality"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "New York",
    "hybrid": false,
    "region": "NY",
    "remote": false,
    "country": "us",
    "latitude": "40.7127753",
    "longitude": "-74.0059728",
    "fullLocation": "New York, NY, United States"
  },
  "refNumber": "REF6029I",
  "department": {},
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "634527a1a06d4143ccd66e34",
      "valueId": "7ba16739-a3aa-47f2-a0c7-22ec3d21a483",
      "fieldLabel": "Job Type",
      "valueLabel": "Permanent"
    },
    {
      "fieldId": "COUNTRY",
      "valueId": "us",
      "fieldLabel": "Country/Region",
      "valueLabel": "United States"
    },
    {
      "fieldId": "634526372b7d843217a66423",
      "valueId": "EXECUTIVEHOTELMANAGEMENT",
      "fieldLabel": "Job-Category",
      "valueLabel": "Executive & Hotel Management"
    },
    {
      "fieldId": "6322ff350d4ec0475ae456a5",
      "valueId": "1f08da4c-0003-463f-b56b-ac2a51130e8a",
      "fieldLabel": "Brands",
      "valueLabel": "Ennismore"
    },
    {
      "fieldId": "63452552296ff55cf26ba89c",
      "valueId": "5564408c-60dc-4843-ba71-23d989d33ff0",
      "fieldLabel": "Region",
      "valueLabel": "Luxury & Lifestyle"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-03-20T19:11:44.784Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "director",
    "label": "Director"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}