Patient Services Representative

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  "location": {
    "raw": "Downingtown, PA, US",
    "city": "Downingtown",
    "region": "PA",
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    "url": "https://careers-chordsdp.icims.com/jobs/2619/patient-services-representative/job",
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    "title": "Patient Services Representative",
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    "datePosted": "2026-05-26T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Pay: </strong>Up to $19.95</p>\n<p> </p>\n<p><strong>Schedule: </strong>Monday-Thursday 8:15am-5:30pm and Friday's 8:00am-3:00pm. </p>\n<p> </p>\n<p><strong>Location: </strong>This position will travel between Downingtown, West Grove and Exton locations.  </p>\n<p> </p>\n<p>Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.</p>\n<p> </p>\n<p>As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.</p>\n<p> </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. </li>\n <li>Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized</li>\n <li>Filing and scanning medical documents and office forms as directed</li>\n <li>Verifying all patient demographic, health, pharmacy, and insurance information</li>\n <li>Schedule and confirm patient appointments</li>\n <li>Cleaning the front office work area and other maintenance assignments as directed</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Motivated and willing to learn on the job</li>\n <li>Experience working in the front desk area of a medical/dental practice preferred</li>\n <li>Strong customer service skills; ability to communicate well</li>\n <li>Demonstrated desire to work with children in a pediatric setting</li>\n <li>Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<p> </p>\n<p>We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide: </p>\n<ul>\n <li><strong>Medical and Vision Insurance</strong>: You're eligible starting the first month after you join.</li>\n <li><strong>Dental Coverage</strong>: Enjoy this benefit with $0 premium.</li>\n <li><strong>401(k) Plan with Company Match</strong>: We help you plan for your future with our matching program.</li>\n <li><strong>Generous Paid Time Off and Holidays</strong>: Take the time you need to relax and recharge.</li>\n <li><strong>Employee Referral Program:</strong> Earn rewards for bringing talented individuals to our team.</li>\n <li><strong>Big savings, big perks: </strong>Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.</li>\n <li><strong>Pet Insurance</strong>: We understand the importance of furry family members too.</li>\n <li><strong>Cutting-edge Technology and Training</strong>: We provide the tools and resources you need to excel in your role. </li>\n <li><strong>Life and Disability Insurance Options</strong>: Protect yourself and your loved ones with our coverage options.</li>\n</ul>\n<p> </p>\n<p><strong>Who We Are</strong></p>\n<p> </p>\n<p><strong>Children’s Dental Health </strong></p>\n<p>Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.</p>\n<p> </p>\n<p>#IND</p>\n<p> </p>",
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          "postalCode": "19335",
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    "validThrough": "2027-05-26T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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      "name": "Chord Specialty Dental Partners",
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      "sameAs": "www.chordsdp.com"
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    "occupationalCategory": "Healthcare"
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