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HomeCompaniesCogentanalyticsField Service Technician - Laser Machinery

Field Service Technician - Laser Machinery

Cogentanalytics · Charlotte, NC · On Site · Active · $75,000–$80,000 / year · Lever

Job facts

FieldValue
CompanyCogentanalytics
TitleField Service Technician - Laser Machinery
Normalized title-
Department / teamProfessional Services / Talent Solutions
LocationCharlotte, NC, United States
Work modelOn Site
Employment typeFull Time
Salary$75,000–$80,000 / year
Statusactive
ATS providerLever
Posted / first seen2026-03-27 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Cogentanalytics.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Lever.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Charlotte.Open
Department jobsActive postings in Professional Services.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCogentanalytics
Source1a9f168a-c990-4d3e-bf01-4c93798bff05
ATS providerLever

Description

We are seeking a skilled technician to provide mechanical/electronic production support and operator training for our Laser products.  Responsibilities include managing projects from post-sale to installation to ongoing customer service support. We are looking for a technician to provide exceptional customer support at customer’s sites in North America. Primary Duties Support customers in North America as part of the customer support team Install and demonstrate various laser cutting and marking systems machines. Train customer personnel in operation of equipment. Troubleshoot software, electronic and mechanical equipment issues. Assist in creation and maintenance of machine operation procedures, work instructions, detailed drawings, and visual aids. Collaborate with other company and vendor personnel to assure customer specifications and goals are met. Adhere to company procedures/quality standards and ensure compliance to customer specifications. May be assigned other duties to assure the effective operations of the department or organization. Qualifications High School or Technical School education focusing on Electronic, Electrical or Manufacturing. 3+ years of mechanical & electric/electronic troubleshooting & service experience. Experience with lasers, robotics, automation, or mechatronic systems considered advantageous. Able to read mechanical, pneumatic and electric drawings. Trouble shooting experience via PLC is required. Demonstrated ability to work independently and have good communication skills, both verbal and written. Ability to read and interpret production work instructions, routers, and specifications. Ability to effectively present information and respond to questions from operators, engineers, and supervisors. Advanced computer proficiency with MS Office products (MS Word, MS Excel, MS PowerPoint, and MS Outlook), Adobe products, Salesforce CRM, Team Viewer, and graphic file manipulation.

Full job record

Job ID0270f236b9c99549343235c7834e3c72c85bea6b
Org ID0f4008eb-9fce-4833-9bd1-40f1a6901f16
Source ID1a9f168a-c990-4d3e-bf01-4c93798bff05
Board ID1a9f168a-c990-4d3e-bf01-4c93798bff05
Providerlever
Provider Job Key47e92a60-b4f7-4fa1-85a4-b0fa532d05d1
TitleField Service Technician - Laser Machinery
Normalized Title
Statusactive
Activeyes
Location TextCharlotte, NC
DepartmentProfessional Services
TeamTalent Solutions
Employment TypeFull Time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNC
CityCharlotte
Salary RawUSD 75000-80000 per-year-salary
Salary Min75,000
Salary Max80,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://jobs.lever.co/cogentanalytics/47e92a60-b4f7-4fa1-85a4-b0fa532d05d1
Apply URLhttps://jobs.lever.co/cogentanalytics/47e92a60-b4f7-4fa1-85a4-b0fa532d05d1/apply
First Seen At2026-05-29 07:00:31Z
Last Seen At2026-06-06 19:31:31Z
Last Checked At2026-06-06 19:31:31Z
Last Changed At2026-05-29 07:00:31Z
Inactive At
Source Posted At2026-03-27 14:36:37Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=cogentanalytics/date=2026-06-06/2026-06-06T19-31-30-295Z-6e7cd24c67ec77a5873d7feb3850e04191d60a2e33ee5a7096dde619c21e2d55.json
Event Fields
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  "last_changed_at": "2026-05-29T07:00:31.023Z",
  "active_status": "active"
}
Parsed Structured
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    "region": "NC",
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  "launch_scope": {
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  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "lists": [
    {
      "text": "Primary Duties ",
      "content": "\n<li>Support customers in North America as part of the customer support team</li>\n\n\n<li>Install and demonstrate various laser cutting and marking systems machines.</li>\n<li>Train customer personnel in operation of equipment.</li>\n<li>Troubleshoot software, electronic and mechanical equipment issues.</li>\n<li>Assist in creation and maintenance of machine operation procedures, work instructions, detailed drawings, and visual aids.</li>\n<li>Collaborate with other company and vendor personnel to assure customer specifications and goals are met.</li>\n<li>Adhere to company procedures/quality standards and ensure compliance to customer specifications.</li>\n<li>May be assigned other duties to assure the effective operations of the department or organization.</li>\n"
    },
    {
      "text": "Qualifications",
      "content": "\n<li>High School or Technical School education focusing on Electronic, Electrical or Manufacturing.</li>\n<li>3+ years of mechanical &amp; electric/electronic troubleshooting &amp; service experience.</li>\n<li>Experience with lasers, robotics, automation, or mechatronic systems considered advantageous.</li>\n<li>Able to read mechanical, pneumatic and electric drawings.</li>\n<li>Trouble shooting experience via PLC is required.</li>\n<li>Demonstrated ability to work independently and have good communication skills, both verbal and written.</li>\n<li>Ability to read and interpret production work instructions, routers, and specifications.</li>\n\n\n<li>Ability to effectively present information and respond to questions from operators, engineers, and supervisors.</li>\n<li>Advanced computer proficiency with MS Office products (MS Word, MS Excel, MS PowerPoint, and MS Outlook), Adobe products, Salesforce CRM, Team Viewer, and graphic file manipulation.</li>\n"
    }
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  "country": "US",
  "createdAt": 1774622197487,
  "updatedAt": null,
  "categories": {
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    "location": "Charlotte, NC",
    "commitment": "Full Time",
    "department": "Professional Services",
    "allLocations": [
      "Charlotte, NC"
    ]
  },
  "salaryRange": {
    "max": 80000,
    "min": 75000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "onsite"
}
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