(Senior) Document and Process Manager (m/f/d)

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{
  "id": "2535326",
  "name": "(Senior) Document and Process Manager (m/f/d)",
  "office": "Germany, Munich (HQ)",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-02-18T17:08:18+00:00",
  "seniority": "experienced",
  "department": "R&D Humanoids",
  "occupation": "general_other_administrative_clerical",
  "subcompany": "Agile Robots SE",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "About the role",
      "value": "<div style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);\">Agile Robots SE is a high-tech startup based in Munich. Our mission is to bridge the gap between AI and robotics by developing robotic systems that offer state-of-the-art full-body force sensitivity and world-leading vision intelligence. This unique combination of technologies enables us to provide intelligent, easy-to-use, and affordable robotic solutions with safe human-robot interaction.<br><br>We are a dynamic and innovative software development company dedicated to pushing the boundaries of technology. We specialize in creating cutting-edge solutions that transform industries and redefine user experiences.</span></div>"
    },
    {
      "name": "Your Responsibilities",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Configure, administer, and continuously optimize JIRA and Confluence to ensure structured workflows, clear ownership, and transparent cross-functional communication</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Define, implement, and enforce documentation governance processes to ensure correctness, completeness, and traceability</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Establish and maintain structured issue logging processes, including defect tracking, escalation paths, and ownership models</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Drive and formalize root cause analysis (RCA) workflows in collaboration with R&D and Production teams</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Create and maintain process documentation for issue management, change control, and documentation release</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Act as the interface between Production and R&D, ensuring alignment on documentation, technical changes, and process updates</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Manage full documentation lifecycle, including version control, revision tracking, approval workflows, and release status• Coordinate formal release of SOPs (Standard Operating Procedures) created by engineering teams</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Ensure traceability between requirements, engineering changes, production updates, and released documentation</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Develop structured dashboards and reporting systems in JIRA and Confluence for management visibility</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Create clear process diagrams, system overviews, workflow charts, and responsibility matrices</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Prepare high-quality PowerPoint presentations and executive reports for upper management</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Support audits and compliance activities by ensuring documentation accuracy, accessibility, and process adherence</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Continuously improve documentation and process efficiency across departments</li></ul>"
    },
    {
      "name": "Essential Skills",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Bachelor’s degree in Engineering, Industrial Engineering, Technical Documentation, Quality Management, or related field</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Minimum 5 years of experience in document management and/or process management within a production environment for mechatronic systems• Proven experience configuring and administering JIRA and Confluence (workflows, templates, permissions, dashboards, automation rules)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Strong experience defining and enforcing structured documentation and issue management processes• Experience implementing root cause analysis methodologies (e.g., 5 Whys, Fishbone/Ishikawa, structured corrective actions)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Strong understanding of change management, version control, release procedures, and traceability in hardware/software environments</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Experience working at the interface between R&D and production/manufacturing</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Experience managing SOP releases and ensuring production documentation readiness</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Strong analytical and structured thinking with close attention to detail</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Strong visual communication skills and the ability to translate complex technical topics into clear documentation and presentations</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Advanced PowerPoint skills with professional design sense for executive communication</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Experience in production environments for mechatronic or electromechanical systems</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Fluency in Chinese and English (spoken and written)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Willingness to travel</li></ul>"
    },
    {
      "name": "Beneficial Skills",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Experience with PLM, ERP, MES, or QMS systems</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Familiarity with ISO-based quality management systems and audit preparation• Knowledge of CAPA processes and structured corrective/preventive action systems</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Experience in robotics or complex electro-mechanical system production</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Certification in quality or process management (e.g., Six Sigma, Lean)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Experience driving cross-department process harmonization initiatives</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Background in continuous improvement and operational excellence programs</li></ul>"
    },
    {
      "name": "What we offer",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Dynamic high-tech startup combined with financial soundness and world class investors</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Challenging tasks and projects for your professional growth, with an open-minded environment for creativity and personal development</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Corporate benefits program that covers health, sports, mobility and language courses</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);text-align:justify;\">Great working environment in an interdisciplinary, international team</li></ul>"
    }
  ],
  "occupationCategory": "administrative_and_clerical",
  "recruitingCategory": "Others"
}