Customer Care Specialist/Receptionist - Jaguar Land Rover West Broward

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    "region": "FL",
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    "title": "Customer Care Specialist/Receptionist - Jaguar Land Rover West Broward",
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    "datePosted": "2026-03-23T04:00:00.000Z",
    "description": "<h2>Position Overview</h2>\n<p></p>\n<p> </p>\n<p>Our <strong>Jaguar Land Rover West Broward</strong> store is open! We are looking for a <strong>Customer Care Specialists/Receptionist</strong> to join our team! </p>\n<p> </p>\n<p>We are looking for a part-time team member. Team members must be flexible to work holidays and weekends if needed. You may have to commute to our North Miami location for training temporarily. </p>\n<p> </p>\n<p>This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages.</li>\n <li>Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations.</li>\n <li>Educates customer on current product line options and basic product specifications.</li>\n <li>Provide product information (brochures) for customers when requested.</li>\n <li>Provide and deliver the highest standards of service to our customers and provide assistance as needed. </li>\n <li>Works closely with salesperson.</li>\n <li>Supports F&I and sales team as needed.</li>\n <li>Upload and process invoices and Purchase Orders (POs) using CDK to ensure adherence to company guidelines.</li>\n <li>Ensure processing of invoices and POs for payment is completed timely and accurately.</li>\n <li>Transmit information or documents to customers, using computer, mail, or fax.</li>\n <li>Hear and resolve complaints from customers or the public.</li>\n <li>Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. </li>\n <li>Collect, sort, distribute, or prepare mail, messages, or courier deliveries. </li>\n <li>Process and prepare memos, correspondence, or other documents. </li>\n <li>Participates in required training assigned by management.</li>\n <li>Keep a current record of staff members' availability.</li>\n <li>Maintain lobby or reception area clean, neat and well organized.</li>\n <li>Maintains an organized, clean and safe work area.</li>\n <li>Provide coverage for other Customer Care Specialist when needed.</li>\n <li>Demonstrates the company’s core values.</li>\n <li>Complies with company’s policies and procedures.</li>\n <li>Other duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Education</strong>:<strong> </strong>High School Graduate or General Education Degree (GED) Required</p>\n<p><strong> </strong></p>\n<p><strong>Experience</strong>: One year of customer service oriented experience in a position with high walk-in traffic.</p>\n<p><strong> </strong></p>\n<p><strong>Computer Skills</strong>:<strong> </strong>This position requires an intermediate level of competency using Microsoft Office Suite. </p>\n<p><strong> </strong></p>\n<p><strong>   Other Requirements</strong>:<strong> </strong></p>\n<ul>\n <li>Preferred bilingual in English and Spanish.</li>\n <li>Incumbent must maintain a polished, professional appearance. </li>\n <li>This position requires incumbent to be highly reliable and on time to work as scheduled. </li>\n</ul>\n<p><strong>Work Environment: </strong></p>\n<p>The work environment is extremely fast paced and energetic. </p>",
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