Home › Companies › 8c7b4e7e 9547 44df A488 215fdf3bd74a 19000101 000001 › Program Support Assistant
Program Support Assistant
8c7b4e7e 9547 44df A488 215fdf3bd74a 19000101 000001 · San Francisco, CA, US, San Francisco, CA · Active · $23–$23 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 8c7b4e7e 9547 44df A488 215fdf3bd74a 19000101 000001 |
| Title | Program Support Assistant |
| Normalized title | - |
| Department / team | - |
| Location | San Francisco, CA, United States |
| Work model | - |
| Employment type | - |
| Salary | $23–$23 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-20 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 8c7b4e7e 9547 44df A488 215fdf3bd74a 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Francisco. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 8c7b4e7e 9547 44df A488 215fdf3bd74a 19000101 000001 |
| Source | 1d0eb3ce-8502-4dc6-af1a-9a66d8f74574 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Title: Program Support Assistant
Department: HICAP - San Francisco
FLSA Status: Non-Exempt
Reports To: Program Manager
Summary: To support the day-to-day operations and assist in ensuring compliance with program requirements.
Essential Functions:
1. Documents services/activities; updates computer data and records according to program protocols; prepares Public and Media reports for the California Department of Aging (CDA) and additional reports as requested; performs input to SHARP (PeerPlace).
2. Maintains up-to-date, easily accessible records of the contact information of volunteers, sites, and referral sources; maintains mailing lists/labels for counselors, sites, and community partners.
3. Provides administrative support to the volunteer program, including scheduling, communications, and data entry.
4. Responds to volunteer inquiries via email, phone, and in-person in a timely and professional manner.
5. Supports and assists volunteers’ needs, assisting clients via email, phone, mail, and in-person.
6. Coordinates logistics for meetings and program activities.
7. Answers phone calls, returns voicemail messages, and coordinates and confirms appointments.
8. Greets and assists drop-in clients in a courteous and professional manner, addressing inquiries and connecting them to appropriate services or staff.
9. Supports general office upkeep to maintain an organized work environment.
10. Collaborates with other team members to ensure consistent volunteer experiences.
11. Assists in collecting and organizing client feedback through surveys to support program evaluation and improvement.
12. Participates in community outreach events, enrollment events, workgroups, and training sessions; reports back to staff and volunteers to better promote HICAP service.
13. If bilingual, assists staff by providing translation and preparing additional outreach materials (e.g., brochures, pamphlets, press releases, announcements, flyers, posters, and signs) as needed.
14. Attends agency and program meetings, in-service training, and other meetings as assigned.
15. Performs other duties as assigned to support the success of the program.
Qualifications:
1. High school graduate with at least one year of experience working in an office setting. College degree preferred.
2. Ability to maintain a variety of record-keeping systems and perform routine data entry.
3. Must have or obtain criminal record clearance.
4. Must complete HICAP counselor registration within 2 months of employment.
5. Knowledge and understanding of Medicare, government-related programs, and current health care systems preferred.
6. Proficient in Microsoft Office, Apple MAC, and Google Calendar.
7. Must be self-motivated, have great attention to detail, good organizational skills, and the ability to manage and prioritize multiple tasks and meet deadlines in a dynamic environment.
8. Ability to work independently and as part of a team.
9. A passion for community service and volunteerism.
10. Excellent verbal and written communication and interpersonal skills; experience in group presentations a plus.
11. Bilingual in English and Spanish, Cantonese, Russian, Southeast Asian, or Vietnamese preferred.
12. Occasionally a ble to lift or carry up to 25 pounds.
13. Must be sensitive to the needs of the elderly from diverse minority cultures, people with disabilities, and LGBTQI communities.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
Full job record
| Job ID | 01c1cdd1d87b88b51562e8b93c2efd639996c6f5 |
| Org ID | b55a007a-dede-480c-b137-9ff1aac54a6d |
| Source ID | 1d0eb3ce-8502-4dc6-af1a-9a66d8f74574 |
| Board ID | 1d0eb3ce-8502-4dc6-af1a-9a66d8f74574 |
| Provider | adp_workforcenow |
| Provider Job Key | 588740 |
| Title | Program Support Assistant |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Francisco, CA, US, San Francisco, CA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San Francisco |
| Salary Raw | 23 To 23 (USD) Hourly |
| Salary Min | 23 |
| Salary Max | 23 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8c7b4e7e-9547-44df-a488-215fdf3bd74a&ccId=19000101_000001&lang=en_US&type=JS&jobId=588740&jwId=9202888762049_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8c7b4e7e-9547-44df-a488-215fdf3bd74a&ccId=19000101_000001&lang=en_US&type=JS&jobId=588740&jwId=9202888762049_1 |
| First Seen At | 2026-05-31 18:22:44Z |
| Last Seen At | 2026-06-06 12:32:30Z |
| Last Checked At | 2026-06-06 12:32:30Z |
| Last Changed At | 2026-06-06 12:32:30Z |
| Inactive At | — |
| Source Posted At | 2026-04-20 20:49:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=8c7b4e7e-9547-44df-a488-215fdf3bd74a|19000101_000001/date=2026-06-06/2026-06-06T12-32-15-610Z-1210de3a7d5663f9f056104175f69a785ba91c1bd3117b4ff470b5ddacff9d2e.json |
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"requisitionDescription": "<div><div><div><div><div><p id=\"isPasted\"><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Title:</strong></span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'><strong> </strong></span><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Program Support Assistant</strong></span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'><strong> </strong> </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Department:</strong></span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'><strong> </strong> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>HICAP - San Francisco </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>FLSA Status:</strong></span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'><strong> </strong> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Non-Exempt</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Reports To:</strong></span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'><strong> </strong> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Program Manager</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Summary: </strong> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>To support the day-to-day operations and assist in ensuring compliance with program requirements. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><br></span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Essential Functions:</strong></span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>1.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Documents services/activities; updates computer data and records according to program protocols; prepares Public and Media reports for the California Department of Aging (CDA) and additional reports as requested; performs input to SHARP (PeerPlace).</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>2.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Maintains up-to-date, easily accessible records of the contact information of volunteers, sites, and referral sources; maintains mailing lists/labels for counselors, sites, and community partners.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>3.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Provides administrative support to the volunteer program, including scheduling, communications, and data entry.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>4.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Responds to volunteer inquiries via email, phone, and in-person in a timely and professional manner.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>5.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Supports and assists volunteers’ needs, assisting clients via email, phone, mail, and in-person. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>6.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Coordinates logistics for meetings and program activities.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>7.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Answers phone calls, returns voicemail messages, and coordinates and confirms appointments.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>8.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Greets and assists drop-in clients in a courteous and professional manner, addressing inquiries and connecting them to appropriate services or staff. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>9.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Supports general office upkeep to maintain an organized work environment. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>10.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Collaborates with other team members to ensure consistent volunteer experiences.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>11.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Assists in collecting and organizing client feedback through surveys to support program evaluation and improvement. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>12.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Participates in community outreach events, enrollment events, workgroups, and training sessions; reports back to staff and volunteers to better promote HICAP service. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>13.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>If bilingual, assists staff by providing translation and preparing additional outreach materials (e.g., brochures, pamphlets, press releases, announcements, flyers, posters, and signs) as needed. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>14.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Attends agency and program meetings, in-service training, and other meetings as assigned.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>15.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Performs other duties as assigned to support the success of the program. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Qualifications:</strong></span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>1.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>High school graduate with at least one year of experience working in an office setting. College degree preferred. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>2.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Ability to maintain a variety of record-keeping systems and perform routine data entry.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>3.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Must have or obtain criminal record clearance.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>4.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Must complete HICAP counselor registration within 2 months of employment. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>5.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Knowledge and understanding of Medicare, government-related programs, and current health care systems preferred.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>6.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Proficient in Microsoft Office, Apple MAC, and Google Calendar.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>7.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Must be self-motivated, have great attention to detail, good organizational skills, and the ability to manage and prioritize multiple tasks and meet deadlines in a dynamic environment. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>8.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Ability to work independently and as part of a team.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>9.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>A passion for community service and volunteerism. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>10.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Excellent verbal and written communication and interpersonal skills; experience in group presentations a plus. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>11.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Bilingual in English and Spanish, Cantonese, Russian, Southeast Asian, or Vietnamese preferred.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>12.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> Occasionally a</span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>ble to lift or carry up to 25 pounds. </span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'>13.</span><span style='white-space: pre; font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>Must be sensitive to the needs of the elderly from diverse minority cultures, people with disabilities, and LGBTQI communities.</span></p><p style=\"box-sizing: border-box; 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--tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-family: \"times new roman\", serif;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-size: 18px;\"><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent;\">Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.</em></span></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: 1.25; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(0, 0, 0); font-family: ProximaNova, sans-serif; background-color: rgb(255, 255, 255);\"><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-size: 18px; font-family: \"times new roman\", serif;'><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent;\">Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.</span></span></em></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: 1.25; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(0, 0, 0); font-family: ProximaNova, sans-serif; background-color: rgb(255, 255, 255);\"><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-size: 18px; font-family: \"times new roman\", serif;'><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent;\">We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.</em></span></p></div></div></div></div></div>\n",
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}Get this page with API
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