Director, Ecommerce and Marketing Analytics

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  "lists": [
    {
      "text": "About the Role",
      "content": "<div>As our <strong>Director, Ecommerce and Marketing Analytics</strong>, you will serve as the analytical hub of Sur La Table — building the frameworks, standards, and workflows that transform data into decisions across eCommerce, Marketing, Finance, Retail, Merchandising, Inventory Planning, and Operations. This role exists because Sur La Table needs a single, trusted analytical voice that can move the organization beyond reactive reporting and toward proactive, AI-enabled insight leadership. You will own the integrity of core datasets, define company-wide KPI frameworks, and establish how AI is responsibly integrated into planning and performance workflows.</div>\n<div>&nbsp;</div>\n<div>At six months, success looks like a unified metrics framework adopted across functions, repeatable AI-assisted insight workflows embedded into executive reviews, and measurable improvement in the quality and speed of data-backed decisions across the business. At twelve months, you will have built a scalable analytics function with clear standards, a pipeline of junior talent, and a reputation as the company's most trusted source of commercial truth.</div>\n<div>&nbsp;</div>\n<div>This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.</div>"
    },
    {
      "text": "Required Qualifications",
      "content": "\n<li>8+ years of experience in Analytics, Strategy, or Data Leadership roles.</li>\n<li>Demonstrated experience leading analytics across multiple business functions in a commerce-driven business (retail, eCommerce, CPG, or marketplace).</li>\n<li>Comprehensive knowledge of traffic acquisition channels and their downstream impact on site behavior, including the ability to develop reliable forecasts that drive strategic decision-making.</li>\n<li>Advanced SQL and strong analytical modeling capabilities.</li>\n<li>Demonstrated experience designing and governing AI-enabled analytics workflows, including validation frameworks that pressure-test AI outputs against source data and commercial logic.</li>\n<li>Experience defining KPI frameworks and resolving cross-functional metric misalignment to establish a single, trusted view of performance.</li>\n<li>Proven ability to translate complex data into clear, compelling narratives that move executive leadership from insight to action.</li>\n<li>Track record of proactive insight generation — not reactive reporting.</li>\n<li>Ability to work standard Eastern Time business hours.</li>\n"
    },
    {
      "text": "Preferred Qualifications",
      "content": "\n<li>Hands-on expertise with Heap or a similar event-based web analytics platform.</li>\n<li>Comfort working with structured data formats (e.g., JSON), event schemas, and data instrumentation in partnership with Product Engineering teams.</li>\n<li>Experience embedding analytics workflows directly into executive planning cycles and financial performance reviews.</li>\n"
    },
    {
      "text": "Why Join",
      "content": "<div>The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.</div>\n\n<li><strong>Impact at the Executive Level:</strong> You will work directly with brand leadership and senior operators, with your insights informing decisions that affect the entire Sur La Table business — from growth strategy to margin and inventory.</li>\n<li><strong>AI-First Skill Building:</strong> You will get hands-on with the most advanced AI tools in the market, building automation and insight workflows that set you apart in any industry.</li>\n<li><strong>Full Ownership of the Analytics Function:</strong> You will define the standards, build the infrastructure, and shape how data-driven decision-making works at Sur La Table — with the autonomy to do it right.</li>\n<li><strong>Competitive Benefits (US):</strong> Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies.</li>\n"
    },
    {
      "text": "Interview Process",
      "content": "<ol>\n<li><strong>Recruiter Screen:</strong> If you align with our vision and meet the qualifications, we will reach out to schedule a conversation, learn more about your background, and introduce Sur La Table.</li>\n<li><strong>Take-Home Challenge:</strong> You will complete a short AI or analytics challenge so we can understand how you approach problem definition, data interpretation, and execution.</li>\n<li><strong>Deep-Dive Interviews:</strong> Participate in structured interviews with Sur La Table leadership focused on your analytics experience, AI-enabled workflow design, and cross-functional influence.</li>\n<li><strong>Reference Checks:</strong> Conducted in parallel with the final stages where possible.</li>\n<li><strong>Offer:</strong> We move quickly for the right candidate.</li>\n</ol>"
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    "team": "E-Commerce",
    "location": "Remote - US",
    "commitment": "Full Time",
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