Home › Companies › Erym Fa Us6 Oraclecloud Com CX 1 › Operator - Telecommunications
Operator - Telecommunications
Erym Fa Us6 Oraclecloud Com CX 1 · Florence, SC, United States; McLeod Health Tower, Florence, SC, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Erym Fa Us6 Oraclecloud Com CX 1 |
| Title | Operator - Telecommunications |
| Normalized title | - |
| Department / team | Clerical |
| Location | Florence, SC, United States |
| Work model | On Site |
| Employment type | Part Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-04 / 2026-06-04 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Erym Fa Us6 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Florence. | Open |
| Department jobs | Active postings in Clerical. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Erym Fa Us6 Oraclecloud Com CX 1 |
| Source | d04a2ccd-776e-4158-8a19-435a69bbfd1f |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Responsibilities:
Job Summary: The Telephone Operator serves as the first point of contact for incoming calls to the hospital, providing exceptional customer service and efficient call management. This role is responsible for directing calls, answering inquiries, and supporting hospital staff and patients by ensuring calls are directed to appropriate department to handle the caller's needs or request.
Operators process all incoming and outgoing mail for the hospital, maintain the mail room and correctly identify the correct recipient for all incoming mail.
Answer, screen, and route incoming calls to appropriate departments, staff, or patient rooms in a professional and courteous manner.
Provide general information to callers, such as hospital hours, visiting policies, and directions, while adhering to HIPAA regulations
Operate a multi-line telephone system and paging system to facilitate hospital-wide communication.
Respond to emergency calls promptly, following established protocols to connect callers with medical staff or activate emergency codes.
Participate in regular training and continuing education to stay updated with medical practices, standard of work and to enhance clinical skills.
Manage incoming calls to a nurse triage line by collecting accurate information and coordinating with healthcare professionals to ensure timely and appropriate care.
Other job duties as assigned.
Qualifications:
Previous experience in customer service, call center or physician office role preferred.
Excellent verbal communication skills and a professional phone demeanor.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Familiarity with telephone systems and basic computer skills (e.g., Microsoft Office).
Knowledge of medical terminology and hospital operations is preferred.
Strong attention to detail and adherence to confidentiality standards.
Position is based in a hospital setting.
Certification in customer service (e.g., Certified Customer Service Professional) or telephone systems operation (e.g. Cisco, Jabber) is highly desirable.
High school diploma or equivalent required with experience in telephonic customer service or physician office preferred.
Organization
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.
Company
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.
Full job record
| Job ID | 019289446a17e65d497c9dec0ac15364be26ba7d |
| Org ID | f902f3c2-8d6d-4a06-9553-3cec9227cd15 |
| Source ID | d04a2ccd-776e-4158-8a19-435a69bbfd1f |
| Board ID | d04a2ccd-776e-4158-8a19-435a69bbfd1f |
| Provider | oracle_hcm |
| Provider Job Key | 25951 |
| Title | Operator - Telecommunications |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Florence, SC, United States; McLeod Health Tower, Florence, SC, US |
| Department | Clerical |
| Team | — |
| Employment Type | part_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | SC |
| City | Florence |
| Salary Raw | Description Responsibilities: Job Summary: The Telephone Operator serves as the first point of contact for incoming calls to the hospital, providing exceptional customer service and efficient call management. This role is responsible for directing calls, answering inquiries, and supporting hospital staff and patients by ensuring calls are directed to appropriate department to handle the caller's needs or request. Operators process all incoming and outgoing mail for the hospital, maintain the mail room and correctly identify the correct recipient for all incoming mail. Answer, screen, and route incoming calls to appropriate departments, staff, or patient rooms in a professional and courteous manner. Provide general information to callers, such as hospital hours, visiting policies, and directions, while adhering to HIPAA regulations Operate a multi-line telephone system and paging system to facilitate hospital-wide communication. Respond to emergency calls promptly, following established protocols to connect callers with medical staff or activate emergency codes. Participate in regular training and continuing education to stay updated with medical practices, standard of work and to enhance clinical skills. Manage incoming calls to a nurse triage line by collecting accurate information and coordinating with healthcare professionals to ensure timely and appropriate care. Other job duties as assigned. Qualifications: Previous experience in customer service, call center or physician office role preferred. Excellent verbal communication skills and a professional phone demeanor. Ability to multitask and remain calm under pressure in a fast-paced environment. Familiarity with telephone systems and basic computer skills (e.g., Microsoft Office). Knowledge of medical terminology and hospital operations is preferred. Strong attention to detail and adherence to confidentiality standards. Position is based in a hospital setting. Certification in customer service (e.g., Certified Customer Service Professional) or telephone systems operation (e.g. Cisco, Jabber) is highly desirable. High school diploma or equivalent required with experience in telephonic customer service or physician office preferred. Organization If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer. Company Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://erym.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/25951 |
| Apply URL | https://erym.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/25951 |
| First Seen At | 2026-06-04 10:56:17Z |
| Last Seen At | 2026-06-04 10:56:17Z |
| Last Checked At | 2026-06-04 10:56:17Z |
| Last Changed At | 2026-06-04 10:56:17Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 19:34:07Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=erym.fa.us6.oraclecloud.com|CX_1/date=2026-06-04/2026-06-04T10-55-39-857Z-783cd1f74ea4ca16ceaecfe7500301fe6d9664389d1dafc398d98d621994a5c8.json |
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"ExternalDescriptionStr": "<p><strong>Responsibilities:</strong></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 14px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; line-height: inherit; margin-block: 0px 16px; orphans: 2; outline-color: rgb(0, 128, 128); text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><strong style=\"box-sizing: border-box; font-weight: bolder; outline-color: rgb(0, 128, 128);\"><u>Job Summary:</u></strong> The Telephone Operator serves as the first point of contact for incoming calls to the hospital, providing exceptional customer service and efficient call management. This role is responsible for directing calls, answering inquiries, and supporting hospital staff and patients by ensuring calls are directed to appropriate department to handle the caller's needs or request. </p><ol style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 14px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; list-style-type: decimal; margin-bottom: 0.75rem; margin-right: 2rem; margin-top: 0.75rem; orphans: 2; outline-color: rgb(0, 128, 128); padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Operators process all incoming and outgoing mail for the hospital, maintain the mail room and correctly identify the correct recipient for all incoming mail.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Answer, screen, and route incoming calls to appropriate departments, staff, or patient rooms in a professional and courteous manner.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Provide general information to callers, such as hospital hours, visiting policies, and directions, while adhering to HIPAA regulations</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Operate a multi-line telephone system and paging system to facilitate hospital-wide communication.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Respond to emergency calls promptly, following established protocols to connect callers with medical staff or activate emergency codes.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Participate in regular training and continuing education to stay updated with medical practices, standard of work and to enhance clinical skills.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Manage incoming calls to a nurse triage line by collecting accurate information and coordinating with healthcare professionals to ensure timely and appropriate care.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Other job duties as assigned.</p></li></ol><p><br><br><strong>Qualifications:</strong></p><ul style=\"-webkit-text-stroke-width: 0px; 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font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Excellent verbal communication skills and a professional phone demeanor.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Ability to multitask and remain calm under pressure in a fast-paced environment.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Familiarity with telephone systems and basic computer skills (e.g., Microsoft Office).</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Knowledge of medical terminology and hospital operations is preferred.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Strong attention to detail and adherence to confidentiality standards.</p></li><li style=\"box-sizing: border-box; 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color: rgb(0, 0, 0); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 14px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; list-style-type: decimal; margin-bottom: 0.75rem; margin-right: 2rem; margin-top: 0.75rem; orphans: 2; outline-color: rgb(0, 128, 128); padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">Certification in customer service (e.g., Certified Customer Service Professional) or telephone systems operation (e.g. Cisco, Jabber) is highly desirable.</p></li><li style=\"box-sizing: border-box; font-size: 0.875rem; line-height: 1.25rem; outline-color: rgb(0, 128, 128);\"><p style=\"margin-left: 2rem;\">High school diploma or equivalent required with experience in telephonic customer service or physician office preferred.</p></li></ol>",
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The system currently has 988 licensed beds</span></span><span class=\"TextRun SCXW13032297 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\"><span class=\"NormalTextRun SCXW13032297 BCX8\" style=\"margin: 0px; padding: 0px\">, </span></span><span class=\"TextRun SCXW13032297 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW13032297 BCX8\" style=\"margin: 0px; padding: 0px\">including Hospice and Behavioral Health. 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