Home › Companies › D9ebc104 79ad 490c Acd3 7b7626fdd645 19000101 000001 › Case Manager
Case Manager
D9ebc104 79ad 490c Acd3 7b7626fdd645 19000101 000001 · Brooklyn, NY, US, Brooklyn, NY · Active · $23–$23 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | D9ebc104 79ad 490c Acd3 7b7626fdd645 19000101 000001 |
| Title | Case Manager |
| Normalized title | - |
| Department / team | - |
| Location | Brooklyn, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $23–$23 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2024-08-06 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Brooklyn. | Open |
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Linked records
| Company | D9ebc104 79ad 490c Acd3 7b7626fdd645 19000101 000001 |
| Source | 74f94098-24a0-4d8a-af1f-292e71516be8 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Job title: Case Manager
Reports to: Director of Social Services
FLSA Status: Non-Exempt (Hourly) / Full Time
Date Issued: March 2021
________________________________________
POSITION SUMMARY:
The Case Manager provides direct casework services to clients/residents.
The essential functions of the job include, but are not limited to the duties listed in the job description.
Employee may be required to carry out additional duties as assigned by Supervisor.
________________________________________
ESSENTIAL JOB FUNCTIONS:
Through the employee’s own efforts, the employee accomplishes the following essential functions:
1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan.
2. Conducts a psychosocial assessment to determine the individual needs of the client.
3. Carries an assigned caseload of residents/clients.
4. Performs all concrete casework requirements and referrals.
5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis.
6. Resolves client incident reports and complaint reports as required.
7. Participates in all required consumer hearings and discharges.
8. Tracks client progress, make periodic report of each case, and analyze results of service plans.
9. Develops and implements a treatment plan; tracks progress and evaluates outcomes.
10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information.
11. Participates in weekly supervision meetings for case and administrative consultation.
12. Handles emergencies as they arise; arranging for medical care or other services.
13. Attends agency or professional group seminars for on-going development.
14. Attends staff meetings as requested.
15. Employee may be required to carry out additional duties as assigned by Supervisor
ADDITIONAL JOB FUNCTIONS:
1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.
2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc.
COMPETENCIES:
To perform the job successfully, an individual demonstrates the following competencies.
1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders.
2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics.
3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus).
4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly.
5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization.
6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments.
10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
QUALIFICATIONS:
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.
A. Minimum Required Education & Experience:
• Bachelor’s Degree in Social work or related field
• Certification in First Aid, CPR
B. Preferred Education & Experience:
• 2 years related experience.
• Previous work experience with homeless population, MICA, or Veterans community
C. Computer Skills:
• Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.)
D. Language skills:
• Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.
• Bilingual is preferred
GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:
A. GENERAL WORKING HOURS:
• Generally, this position is Monday through Friday. Rotating Weekends coverage may be required.
B. WORKING FROM HOME:
• Most essential functions of this job cannot be completed working from home.
C. TRAVEL:
• May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed.
D. PHYSICAL REQUIREMENTS:
1. The physical activity for the Case Manager is:
a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion.
b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
c. Kneeling: Bending legs at knee to come to a rest on knee or knees.
d. Crouching: Bending the body downward and forward by bending leg and spine.
e. Reaching. Extending hand(s) and arm(s) in any direction.
f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another.
g. Standing: Remaining upright on the feet, particularly for sustained periods of time.
h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position.
i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops.
j. Grasping: Applying pressure to an object with the fingers and palm.
k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment.
2. Physical requirements for the Case Manager:
• Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally.
3. The visual acuity requirements for the Case Manager (including color, depth perception and field vision).
• Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work.
4. The Case Manager will be subject to the following conditions in this position:
• The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.
________________________________________
The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request.
This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee.
JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE
_________________________________________________________________ _______________________
Employee Signature Date
_________________________________________________________________ _______________________
Supervisor’s Signature Date
Full job record
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| Org ID | 2c612e21-b2b1-47d6-8d59-fbdfe30aa189 |
| Source ID | 74f94098-24a0-4d8a-af1f-292e71516be8 |
| Board ID | 74f94098-24a0-4d8a-af1f-292e71516be8 |
| Provider | adp_workforcenow |
| Provider Job Key | 518361 |
| Title | Case Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Brooklyn, NY, US, Brooklyn, NY |
| Department | — |
| Team | — |
| Employment Type | full_time |
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| Country | United States |
| Region | NY |
| City | Brooklyn |
| Salary Raw | 22.60 To 22.60 (USD) Annually |
| Salary Min | 22.6 |
| Salary Max | 22.6 |
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| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d9ebc104-79ad-490c-acd3-7b7626fdd645&ccId=19000101_000001&lang=en_US&type=JS&jobId=518361&jwId=9200979806670_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d9ebc104-79ad-490c-acd3-7b7626fdd645&ccId=19000101_000001&lang=en_US&type=JS&jobId=518361&jwId=9200979806670_1 |
| First Seen At | 2026-05-31 18:36:52Z |
| Last Seen At | 2026-06-06 11:57:18Z |
| Last Checked At | 2026-06-06 11:57:18Z |
| Last Changed At | 2026-06-06 11:57:18Z |
| Inactive At | — |
| Source Posted At | 2024-08-06 17:59:00Z |
| Source Updated At | — |
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"requisitionDescription": "<div>\n <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n <div class=\"fr-view\">\n <p id=\"isPasted\">Job title: <span style=\"white-space:pre;\"> </span>Case Manager</p><p>Reports to: <span style=\"white-space:pre;\"> </span>Director of Social Services</p><p>FLSA Status: <span style=\"white-space:pre;\"> </span>Non-Exempt (Hourly) / Full Time</p><p>Date Issued: March 2021</p><p><br></p><p>________________________________________</p><p>POSITION SUMMARY:</p><p><br></p><p>The Case Manager provides direct casework services to clients/residents.</p><p><br></p><p>The essential functions of the job include, but are not limited to the duties listed in the job description. </p><p><br></p><p>Employee may be required to carry out additional duties as assigned by Supervisor.</p><p><span style=\"white-space: pre; white-space: normal;\"> </span></p><p>________________________________________</p><p>ESSENTIAL JOB FUNCTIONS: </p><p>Through the employee’s own efforts, the employee accomplishes the following essential functions:</p><p><br></p><p>1.<span style=\"white-space:pre;\"> </span>Arranges meetings with newly assigned clients to assess basic needs and develop a service plan.</p><p>2.<span style=\"white-space:pre;\"> </span>Conducts a psychosocial assessment to determine the individual needs of the client.</p><p>3.<span style=\"white-space:pre;\"> </span>Carries an assigned caseload of residents/clients.</p><p>4.<span style=\"white-space:pre;\"> </span>Performs all concrete casework requirements and referrals.</p><p>5.<span style=\"white-space:pre;\"> </span>Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis.</p><p>6.<span style=\"white-space:pre;\"> </span>Resolves client incident reports and complaint reports as required.</p><p>7.<span style=\"white-space:pre;\"> </span>Participates in all required consumer hearings and discharges.</p><p>8.<span style=\"white-space:pre;\"> </span>Tracks client progress, make periodic report of each case, and analyze results of service plans.</p><p>9.<span style=\"white-space:pre;\"> </span>Develops and implements a treatment plan; tracks progress and evaluates outcomes.</p><p>10.<span style=\"white-space:pre;\"> </span>Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information.</p><p>11.<span style=\"white-space:pre;\"> </span>Participates in weekly supervision meetings for case and administrative consultation.</p><p>12.<span style=\"white-space:pre;\"> </span>Handles emergencies as they arise; arranging for medical care or other services.</p><p>13.<span style=\"white-space:pre;\"> </span>Attends agency or professional group seminars for on-going development.</p><p>14.<span style=\"white-space:pre;\"> </span>Attends staff meetings as requested.</p><p>15.<span style=\"white-space:pre;\"> </span>Employee may be required to carry out additional duties as assigned by Supervisor</p><p><br></p><p>ADDITIONAL JOB FUNCTIONS: </p><p><br></p><p>1.<span style=\"white-space:pre;\"> </span>Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.</p><p><br></p><p>2.<span style=\"white-space:pre;\"> </span>Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc.</p><p><br></p><p>COMPETENCIES:</p><p>To perform the job successfully, an individual demonstrates the following competencies.</p><p><br></p><p>1.<span style=\"white-space:pre;\"> </span>Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders.</p><p><br></p><p>2.<span style=\"white-space:pre;\"> </span>Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics.</p><p><br></p><p>3.<span style=\"white-space:pre;\"> </span>Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus).</p><p><br></p><p>4.<span style=\"white-space:pre;\"> </span>Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly.</p><p><br></p><p>5.<span style=\"white-space:pre;\"> </span>Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization.</p><p><br></p><p>6.<span style=\"white-space:pre;\"> </span>Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.</p><p><br></p><p>7.<span style=\"white-space:pre;\"> </span>Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. </p><p><br></p><p>8.<span style=\"white-space:pre;\"> </span>Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</p><p><br></p><p>9.<span style=\"white-space:pre;\"> </span>Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments.</p><p><br></p><p>10.<span style=\"white-space:pre;\"> </span>Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. </p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p>QUALIFICATIONS:</p><p>To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. </p><p><br></p><p>A.<span style=\"white-space:pre;\"> </span>Minimum Required Education & Experience:</p><p>•<span style=\"white-space:pre;\"> </span>Bachelor’s Degree in Social work or related field</p><p>•<span style=\"white-space:pre;\"> </span>Certification in First Aid, CPR</p><p><br></p><p>B.<span style=\"white-space:pre;\"> </span>Preferred Education & Experience:</p><p>•<span style=\"white-space:pre;\"> </span>2 years related experience.</p><p>•<span style=\"white-space:pre;\"> </span>Previous work experience with homeless population, MICA, or Veterans community</p><p><br></p><p>C.<span style=\"white-space:pre;\"> </span>Computer Skills:</p><p>•<span style=\"white-space:pre;\"> </span>Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.)</p><p>D.<span style=\"white-space:pre;\"> </span>Language skills: </p><p>•<span style=\"white-space:pre;\"> </span>Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.</p><p>•<span style=\"white-space:pre;\"> </span>Bilingual is preferred</p><p><br></p><p>GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:</p><p>A.<span style=\"white-space:pre;\"> </span>GENERAL WORKING HOURS: </p><p>•<span style=\"white-space:pre;\"> </span>Generally, this position is Monday through Friday. Rotating Weekends coverage may be required.</p><p>B.<span style=\"white-space:pre;\"> </span>WORKING FROM HOME: </p><p>•<span style=\"white-space:pre;\"> </span>Most essential functions of this job cannot be completed working from home.</p><p>C.<span style=\"white-space:pre;\"> </span>TRAVEL: </p><p>•<span style=\"white-space:pre;\"> </span>May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed.</p><p>D.<span style=\"white-space:pre;\"> </span>PHYSICAL REQUIREMENTS:</p><p>1.<span style=\"white-space:pre;\"> </span>The physical activity for the Case Manager is: </p><p>a.<span style=\"white-space:pre;\"> </span>Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion.</p><p><br></p><p>b.<span style=\"white-space:pre;\"> </span>Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. </p><p><br></p><p>c.<span style=\"white-space:pre;\"> </span>Kneeling: Bending legs at knee to come to a rest on knee or knees. </p><p><br></p><p>d.<span style=\"white-space:pre;\"> </span>Crouching: Bending the body downward and forward by bending leg and spine.</p><p><br></p><p>e.<span style=\"white-space:pre;\"> </span>Reaching. Extending hand(s) and arm(s) in any direction.</p><p><br></p><p>f.<span style=\"white-space:pre;\"> </span>Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. </p><p><br></p><p>g.<span style=\"white-space:pre;\"> </span>Standing: Remaining upright on the feet, particularly for sustained periods of time.</p><p><br></p><p>h.<span style=\"white-space:pre;\"> </span>Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position.</p><p><br></p><p>i.<span style=\"white-space:pre;\"> </span>Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. </p><p><br></p><p>j.<span style=\"white-space:pre;\"> </span> Grasping: Applying pressure to an object with the fingers and palm. </p><p><br></p><p>k.<span style=\"white-space:pre;\"> </span>Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. </p><p><br></p><p>l.<span style=\"white-space:pre;\"> </span>Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. </p><p><br></p><p>m.<span style=\"white-space:pre;\"> </span>Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. </p><p><br></p><p><br></p><p>2.<span style=\"white-space:pre;\"> </span> Physical requirements for the Case Manager: </p><p>•<span style=\"white-space:pre;\"> </span>Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. </p><p><br></p><p>3.<span style=\"white-space:pre;\"> </span> The visual acuity requirements for the Case Manager (including color, depth perception and field vision).</p><p>•<span style=\"white-space:pre;\"> </span>Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. </p><p><br></p><p>4.<span style=\"white-space:pre;\"> </span>The Case Manager will be subject to the following conditions in this position:</p><p>•<span style=\"white-space:pre;\"> </span>The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. </p><p>________________________________________</p><p><br></p><p><br></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request.</p><p><br></p><p>This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee.</p><p><br></p><p>JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE </p><p><br></p><p><br></p><p>_________________________________________________________________ <span style=\"white-space:pre;\"> </span>_______________________</p><p>Employee Signature<span style=\"white-space:pre;\"> </span>Date</p><p><br></p><p><br></p><p>_________________________________________________________________<span style=\"white-space:pre;\"> </span>_______________________</p><p>Supervisor’s Signature<span style=\"white-space:pre;\"> </span>Date</p><p><br></p>\n </div>\n </div>\n",
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