Technical Solutions Specialist

{
  "content_hash": "ffa07ce2682d50fdcf0f22d26c6fa3d2ad1cdcdf2b31c14e7edc404dfd86ae98",
  "source_hash": "ccb7b9c70dc444b3fc7e7b9f4fb0c04db4a3c420f54878c258dfbb3523147a0f",
  "last_changed_at": "2026-06-03T10:39:19.940Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Vancouver, British Columbia, Canada",
    "city": "Vancouver",
    "region": "BC",
    "country": "Canada",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:30:03.959Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Vancouver, British Columbia, Canada",
      "city": "Vancouver",
      "region": "BC",
      "country": "Canada",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "156",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "Vancouver",
      "state": "British Columbia",
      "country": "Canada",
      "province": null
    },
    "departmentId": "18785",
    "locationType": "1",
    "jobOpeningName": "Technical Solutions Specialist",
    "departmentLabel": "Advisory Services",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-06-02",
    "atsLocation": {
      "city": "Vancouver",
      "state": "British Columbia",
      "country": "Canada",
      "countryId": "2"
    },
    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt; font-weight: bold\">Technical Solutions Specialist <br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">About VersaFile</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">VersaFile, an RKO Company, is a Vancouver-based technology services and software company providing intelligent content management, process automation, and enterprise integration solutions. Our services include managed services, strategic consulting, software implementations, and commercial software products. </span><span style=\"font-family: arial, helvetica, sans-serif\">Our purpose is to generate outcomes that make a difference by delivering solutions that are easy to use, highly functional, and quick to value.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">As we continue to grow, we're looking for a Technical Solutions Specialist to join our delivery team and help customers successfully implement, migrate, and integrate business-critical systems and content management solutions.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Role Overview</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">This role is ideal for someone with a technical background who enjoys working directly with customers, solving business problems, and delivering successful software implementations.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">As a Technical Solutions Specialist, you will support customer projects involving content migrations, system integrations, and software implementations. Working alongside senior consultants, architects, developers, and project managers, you'll help customers modernize their information management processes while gaining exposure to a variety of enterprise platforms and technologies.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">This role combines technical problem-solving, solution implementation, customer collaboration, and continuous learning.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Solution Implementation &amp; Delivery</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Participate in customer discovery sessions and requirements gathering workshops.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Assist with configuring and implementing VersaFile software solutions.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Support software deployment, testing, troubleshooting, and go-live activities.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Help create implementation plans, testing strategies, and deployment documentation.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Provide post-implementation support and issue resolution.</span></li>\n</ul>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Content Migration &amp; System Integration</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Support content migration projects between document management and enterprise platforms.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Analyze customer data structures and business processes to support migration planning.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Assist with data extraction, transformation, validation, and loading activities.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Perform quality assurance, testing, and reconciliation of migrated content.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Investigate and resolve migration or integration issues.</span></li>\n</ul>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Customer Engagement</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Work directly with customers to understand business requirements and desired outcomes.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Communicate project updates, risks, and technical information in a clear and professional manner.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Deliver solution walkthroughs, training sessions, and demonstrations.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Build trusted relationships with customer stakeholders throughout project delivery.</span></li>\n</ul>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Team Collaboration</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Collaborate closely with project managers, developers, consultants, and architects.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Contribute to internal knowledge sharing and process improvement initiatives.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Create and maintain technical documentation, implementation guides, and knowledge base articles.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Participate in product feedback discussions and continuous improvement efforts.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">What We're Looking For</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">2–5 years of experience in software implementation, technical consulting, business systems analysis, application support, ERP administration, or a related technical role.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Experience working with enterprise applications, document management systems, business software, or SaaS platforms.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Strong troubleshooting and analytical problem-solving skills.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Ability to learn new technologies and business processes quickly.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Strong communication skills and confidence working with customers.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Excellent organizational and time management abilities.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Comfortable managing multiple tasks and project activities simultaneously.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Self-motivated and able to work independently in a remote environment.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Nice-to-Have Experience</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">While not required, experience in any of the following areas would be considered an asset:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite, Workday, etc.)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Document management or content management platforms</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">SharePoint Online, Box, OpenText, M-Files, FileNet, OnBase, or similar systems</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">SQL and relational databases</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">APIs, integrations, or data migration projects</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Cloud technologies and SaaS applications</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">PowerShell or scripting experience</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">REST APIs, JSON, XML, or web services</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Technical pre-sales, demonstrations, or customer training<br><br></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Why Join VersaFile?</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Work on a variety of enterprise technology projects across multiple industries.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Gain exposure to integrations, migrations, content management, and enterprise software implementations.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Learn from experienced consultants, architects, and technical specialists.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Be part of a collaborative, supportive, and growth-oriented team.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Flexible remote work environment.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Opportunity to build a long-term career in technical consulting and solution delivery.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Location</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">This role is primarily remote and based in Canada. </span><span style=\"font-family: arial, helvetica, sans-serif\">Candidates must be available to work primarily within Pacific Time Zone business hours.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Employment Type</span>: </span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Full-Time, Permanent<br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Salary:</span> </span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">$75,000 – $95,000 CAD annually, depending on experience and qualifications.<br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Perks &amp; Benefits</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Competitive salary</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Annual bonus program</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Comprehensive health and benefits plan</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Home internet reimbursement program</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Flexible remote work environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Professional development opportunities</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Supportive and collaborative team culture<br><br></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">To Apply</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Please submit your resume and cover letter outlining your relevant experience and interest in the role.</span></p>\n<br>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">VersaFile's core purpose is to deliver solutions for clients that make a difference. To make a difference, we need people from all walks of life. Equity, diversity, and inclusion are natural parts of our culture and who we are. We welcome applications from all qualified candidates and encourage individuals from diverse backgrounds to apply.<br><br></span></p>\n<p><em><span style=\"font-family: arial, helvetica, sans-serif\">We thank all applicants for their interest. Only those selected for an interview will be contacted.</span></em></p>",
    "compensation": "$75,000 - 95,000 CAD annually, depending on experience and qualifications",
    "departmentId": "18785",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Technical Solutions Specialist",
    "departmentLabel": "Advisory Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://versafile1.bamboohr.com/careers/156",
    "employmentStatusLabel": "Full-Time"
  }
}