Mortgage Processor

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    "requisitionDescription": "<div><div><div><p id=\"isPasted\"><br></p><p>&nbsp;</p><p><strong>CLASSIFICATION:&nbsp;</strong>Non-exempt</p><p>&nbsp;</p><p><strong>REPORTS TO:&nbsp;</strong>Manager of Mortgage Loan Operations</p><p>&nbsp;</p><p><strong>JOB DESCRIPTION</strong></p><p><strong>Summary/Objective</strong></p><p>Responsible for processing all secondary market and in-house portfolio loans which includes gathering documents from borrowers, reviewing and/or preparing disclosures, ensuring application is complete and accurate, ordering all necessary reports for the file, and submitting to underwriting.</p><p><strong>Essential Functions<br></strong>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Process Secondary Market and In-house portfolio mortgage loans.</li><li>Prepare or review disclosures to TRID guidelines.&nbsp;</li><li>Customer Service&nbsp;<ol><li>Act as a liaison between underwriter, loan originator and client.&nbsp;</li><li>Provide Originator with timely and periodic status updates of their loan application&nbsp;</li><li>Return all inquiry calls within one business day.</li></ol></li><li>Customer Intake and Data Entry&nbsp;<ol><li>Collect required documentation from Originator and client and follow up on missing items.</li><li>Establish, maintain, and update files, databases, records, and/or other documents for recurring internal reports.</li><li>Order title reports, verifications, flood certs and appraisals.</li><li>Analyze AUS with credit reports, income, and asset documentation.</li></ol></li><li>File System Management&nbsp;<ol><li>Ensure that all customer files are complete and in compliance with regulatory guidance and internal policies.</li><li>Ensure customer privacy and security of files.</li><li>Index documents to Document Imaging System.</li></ol></li><li>Administrative Support&nbsp;<ol><li>Prepare denial letter(s), withdraws, and cancel files when necessary.</li><li>Process the documents received for each file, verifying the accuracy and completeness of each document.&nbsp;</li><li>Participate in regular process/ system reviews to support a process on ongoing improvement.&nbsp;</li></ol></li></ul><p>&nbsp;</p><p><strong>Other Duties</strong></p><ul><li>Other duties as assigned</li></ul><p>&nbsp;</p><p><strong>Skills/Abilities</strong></p><ul><li>Requires excellent customer service in person and on the phone.&nbsp;</li><li>Must be able to handle stressful situations in a calm and courteous manner.&nbsp;</li><li>Must be able to communicate effectively, both verbally and in writing.&nbsp;</li><li>Requires excellent record-keeping and file management skills.&nbsp;</li><li>Knowledge and experience using MS Word, Excel, Outlook&nbsp;</li><li>Bi-lingual (Spanish) preferred.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Supervisory Responsibility</strong></p><p>This position does not have supervisory responsibilities.</p><p>&nbsp;</p><p><strong>Work Environment</strong></p><p>This job operates in an office setting, the opportunity to telework is not available. &nbsp;This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. &nbsp;Office environment with job duties conducted via telephone, face to face meetings, and on the computer. &nbsp;</p><p>&nbsp;</p><p><strong>Physical Demands</strong></p><p>This position requires manual dexterity, the ability to lift files and open cabinets. &nbsp;This position requires bending, stooping or standing as necessary.&nbsp;</p><p>&nbsp;</p><p><strong>Travel</strong></p><p>Limited local travel may be required for this position.</p><p><strong>&nbsp;</strong></p><p><strong>Education and Experience</strong></p><ul type=\"disc\"><li>Associate&rsquo;s Degree preferred.</li></ul><ul><li>Knowledge of basic lending, real estate contracts and language, foreclosure, short sales and delinquent accounts is preferred.</li><li>Understanding of all mortgage loan products (FHA/VA/CONV/USDA/ In-House) and knowledge of mortgage procedures, processes and documentation requirements is preferred.</li><li>Knowledge and experience using AUS (Automated Underwriting System), MS Word, Excel, Outlook is preferred.</li><li>Knowledge of basic accounting processes and procedures is preferred.</li></ul><p>&nbsp;</p><p><strong><em>Equal Employment Opportunity/M/F/disability/protected veteran status</em></strong></p><p>&nbsp;</p><p>&nbsp;</p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. &nbsp;Duties, responsibilities and activities may change at any time with or without notice.</p></div></div></div>\n",
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