Senior HVAC Service Technician

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    "requisitionDescription": "<div><p id=\"isPasted\">Climate Systems, LLC is seeking an experienced and driven <strong>Senior HVAC Service Technici</strong><strong>an</strong> to lead field operations, manage a team of commercial HVAC technicians, and ensure consistent delivery of high-quality service and installations. The ideal candidate will possess deep technical knowledge of commercial HVAC systems, strong leadership capabilities, and a commitment to safety, quality, and customer satisfaction.&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><ul type=\"disc\"><li>Demonstrate a positive, customer-focused attitude to set a standard for the team to follow.</li><li>Ensure the team maintains a professional appearance by wearing appropriate Climate Systems, LLC uniforms and hold team members accountable to do the same.</li><li>Actively support upper management in setting clear goals and expectations for the team, ensuring alignment with company objectives.</li><li>Exhibit support for companywide initiatives, regardless of personal opinion, to foster a cohesive and motivated team environment.</li><li>Serve as a safety role model for the team, ensuring safety procedures are followed and promoting a culture of safety on job sites.</li><li>Ensure safe work practices are implemented, and the work environment remains safe. Provide necessary job site safety training in line with OSHA regulations and Climate Systems safety policies.</li><li>Ensure team members use proper Personal Protective Equipment (PPE) daily and maintain an understanding of its proper use.</li><li>Understand the impact of company safety ratings on our ability to perform work for high-level, quality customers and guide the team to maintain high standards.</li><li>Work closely with Service Coordinators to meet customer needs and foster a strong, cohesive team dynamic.</li><li>Oversee daily service calls and ensure timely completion of electronic paperwork for the billing process.</li><li>Assist in managing parts orders to ensure timely return to the client and avoid delays.</li><li>Mentor team members on the importance of timely and efficient service call completion and reinforce its significance within the team.</li><li>Participate in the on-call service rotation, ensuring availability to address urgent customer needs.</li><li>Support sales efforts by helping to build strong customer relationships and actively assisting in selling additional work when opportunities arise.</li><li>Assist the Sales team by conducting job site surveys and providing valuable input for estimates.</li><li>Identify and address job site safety concerns, working closely with the Sales Team to ensure safe practices are followed.</li><li>Ensure the team is proficient in utilizing Vendor and OEM Apps to troubleshoot, identify part numbers, check availability, and assess costs.</li><li>Lead the rollout of these Apps to the team, ensuring that everyone is properly trained to maximize efficiency.</li><li>Identify and implement industry-specific software tools and devices needed to maintain operational effectiveness and meet customer needs.</li><li>Keep a current library of HVAC product information related to installation, operation, maintenance, service, and repair to support team members.</li><li>Ensure team members are proficient in using specialized software tools, offering guidance on their operation and best practices.</li><li>Other such duties and responsibilities as assigned from time to time.&nbsp;</li></ul><p><strong>Qualifications&nbsp;</strong></p><ul type=\"disc\"><li>10-15 years of experience in commercial or industrial HVAC service</li><li>Prior experience supervising or mentoring technicians in a field-based role</li><li>EPA Universal Certification (required)</li><li>Strong diagnostic and troubleshooting skills for complex HVAC systems</li><li>Proficiency with OEM/vendor apps and HVAC-related software tools</li><li>Working knowledge of OSHA regulations and commitment to jobsite safety</li><li>Excellent communication, leadership, and organizational skills</li><li>Ability to read and interpret technical drawings, schematics, and manuals</li><li>Valid driver&rsquo;s license with a clean driving record</li><li>Must be able to pass a drug screen and background check</li></ul><p><strong>Benefits</strong></p><ul type=\"disc\"><li>Competitive salary and performance incentives</li><li>Health, dental, and vision insurance</li><li>Company paid Life Insurance and Long-Term Disability&nbsp;</li><li>401(k) with company match</li><li>Paid time off and holidays</li></ul></div>\n",
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