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Patient Services Representative

05929d64 479a 4891 8201 3a046d142406 19000101 000001 · , US, Medford,; , US, Eagle Point,; , US, White City, · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company05929d64 479a 4891 8201 3a046d142406 19000101 000001
TitlePatient Services Representative
Normalized title-
Department / team-
LocationUS, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

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Provider filtered searchThe same provider as a filtered job collection.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company05929d64 479a 4891 8201 3a046d142406 19000101 000001
Source982fae6c-951b-4355-bef8-352205f5f5c8
ATS providerADP Workforce Now Recruiting

Description

Wage starts at $19.25/hour Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients when they enter our clinic sites. They are the first smile, the first "Hello", and the first "How can I help you today?" that our patients experience. We are currently hiring for full time positions in Medford, White City, and our Dental Clinics . We have an opening for a Float Patient Services Representative to work in several of our clinics, including Medford, Ashland, White City, Talent, and Eagle Point, who strives to make a difference in the lives of our patients. This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients’ needs while establishing, confirming, and preparing for appointments over the phone or in person Enjoy stable hours, competitive pay, and benefits. Benefits Include: Opportunity for 4 or 5-day Work Week Mental Health Paid Time Off – Up To 10-Hours Per Quarter Generous PTO Accrual Annually Medical, Dental, Vision, and Partially Paid Family Coverage No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability Holiday Pay (in addition to PTO) To be considered benefit-eligible, must work 20 hours per week or more. Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026. ESSENTIAL RESPONSIBILITIES: 1. Provide excellent customer service and direction to people entering all Rogue Community Health sites. 2. Assist walk-in patients requesting assistance. 3. Answer telephone calls and provide appropriate assistance to patients. 4. Communicate and document information patient has shared regarding any barriers to appropriate team member. 5. Work in collaboration with the back-office team to ensure a safe and positive patient experience. 6. Register scheduled patients and ensure completion of all necessary paperwork, including verification of insurance and program eligibility for special programs. 7. Review Sliding Scale program with all patients by collecting all necessary information and verifying slide scale eligibility. 8. Verify insurance eligibility appointments according to procedure. 9. Enter patient data in Electronic Medical Record (EMR), update phone numbers, addresses, insurance information and any other information pertinent to the patient’s care. 10. Calculate individual visit charges, collect payments (co-pay, budget payment, monthly payment, visit payment), and explain payment process. 11. Evaluate patient’s financial status and arrange budget payment plans as appropriate. 12. Process daily receipts by receivables category and prepare the daily deposit. 13. Balance daily receivables and charges with computer generated summary of activity at the close of each clinic day. 14. Transfer all monies, tracking sheet, etc, as set in procedure for the preparation and implementation of deposit. 15. Other tasks as assigned by supervisor. 16. Answer phones and route according to need and procedures. 17. Disseminate incoming patient record releases, clinic forms used for rights notifications and data collection, etc. and route for appropriate action. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health upholds our mission of Vibrant Health for All by working to remove socioeconomic barriers and ensure that all community members have access to safe, respectful, and engaging healthcare. We provide high-quality, professional care that recognizes each person’s unique needs and prioritizes collaborative partnerships to support meaningful, sustainable health outcomes. As an employer of choice, we are committed to fair and consistent hiring, development, and retention practices for team members within and beyond our community. We foster a culture of respect, unity, and belonging, where a wide range of perspectives is valued and fair, consistent employment practices guide all decisions. **No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.

Full job record

Job ID0147b5574afc6ca5d9d83fd29987f5aaf36e1fea
Org ID22249457-7c98-45bd-971d-334ad415ce28
Source ID982fae6c-951b-4355-bef8-352205f5f5c8
Board ID982fae6c-951b-4355-bef8-352205f5f5c8
Provideradp_workforcenow
Provider Job Key579120
TitlePatient Services Representative
Normalized Title—
Statusactive
Activeyes
Location Text, US, Medford,; , US, Eagle Point,; , US, White City,
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
Region—
CityUS
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=05929d64-479a-4891-8201-3a046d142406&ccId=19000101_000001&lang=en_US&type=JS&jobId=579120&jwId=9201167092922_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=05929d64-479a-4891-8201-3a046d142406&ccId=19000101_000001&lang=en_US&type=JS&jobId=579120&jwId=9201167092922_1
First Seen At2026-05-31 18:44:35Z
Last Seen At2026-06-05 03:06:58Z
Last Checked At2026-06-05 03:06:58Z
Last Changed At2026-06-05 03:06:58Z
Inactive At—
Source Posted At2026-06-04 19:44:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=05929d64-479a-4891-8201-3a046d142406|19000101_000001/date=2026-06-05/2026-06-05T03-06-57-796Z-2e8a34a83b1fd88da7ab2571a8650612c8c1727cb0cb3484b4ad9b81bca23a99.json
Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' id=\"isPasted\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Wage starts at $19.25/hour&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients when they enter our clinic sites. They are the first smile, the first &quot;Hello&quot;, and the first &quot;How can I help you today?&quot; that our patients experience. We are currently hiring for full time positions in <span data-teams=\"true\" data-pasted=\"true\">Medford, White City, and our Dental Clinics</span>. We have an opening for a Float Patient Services Representative to work in several of our clinics, including Medford, Ashland, White City, Talent, and Eagle Point, who strives to make a difference in the lives of our patients.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients&rsquo; needs while establishing, confirming, and preparing for appointments over the phone or in person</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Enjoy stable hours, competitive pay, and benefits.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;' id=\"isPasted\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong>Benefits Include:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%; font-size: 15px;\">Opportunity for 4 or 5-day Work Week&nbsp;</span></li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%; font-size: 15px;\">Mental Health Paid Time Off &ndash; Up To 10-Hours Per Quarter&nbsp;</span></li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%; font-size: 15px;\">Generous PTO Accrual Annually</span></li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%; font-size: 15px;\">Medical, Dental, Vision, and Partially Paid Family Coverage</span></li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%; font-size: 15px;\">No Cost to Employee Life Insurance, AD&amp;D, Short Term Disability, Long Term Disability&nbsp;</span></li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%; font-size: 15px;\">Holiday Pay (in addition to PTO)</span><ul style=\"font-family: initial; color: initial;\"><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><em><span style=\"line-height: 115%; font-size: 15px;\">To be considered benefit-eligible, must work 20 hours per week or more.&nbsp;</span></em></li></ul></li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%; font-size: 15px;\">Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>ESSENTIAL RESPONSIBILITIES:</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">1. Provide excellent customer service and direction to people entering all Rogue Community Health sites.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">2. Assist walk-in patients requesting assistance.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">3. Answer telephone calls and provide appropriate assistance to patients.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">4. Communicate and document information patient has shared regarding any barriers to appropriate team member.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">5. Work in collaboration with the back-office team to ensure a safe and positive patient experience.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">6. Register scheduled patients and ensure completion of all necessary paperwork, including verification of insurance and program eligibility for special programs.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">7. Review Sliding Scale program with all patients by collecting all necessary information and verifying slide scale eligibility.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">8. Verify insurance eligibility appointments according to procedure.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">9. Enter patient data in Electronic Medical Record (EMR), update phone numbers, addresses, insurance information and any other information pertinent to the patient&rsquo;s care.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">10. Calculate individual visit charges, collect payments (co-pay, budget payment, monthly payment, visit payment), and explain payment process.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">11. Evaluate patient&rsquo;s financial status and arrange budget payment plans as appropriate.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">12. Process daily receipts by receivables category and prepare the daily deposit.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">13. Balance daily receivables and charges with computer generated summary of activity at the close of each clinic day.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">14. Transfer all monies, tracking sheet, etc, as set in procedure for the preparation and implementation of deposit.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">15. Other tasks as assigned by supervisor.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">16. Answer phones and route according to need and procedures.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">17. Disseminate incoming patient record releases, clinic forms used for rights notifications and data collection, etc. and route for appropriate action.</span></p><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;' data-pasted=\"true\"><span style=\"font-family: tahoma, sans-serif; font-size: 12px; color: rgb(0, 0, 0);\">Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted.&nbsp;</span></p><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family: tahoma, sans-serif; font-size: 12px; color: rgb(0, 0, 0);\">Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 12px; color: rgb(0, 0, 0);\">Rogue Community Health upholds our mission of <em>Vibrant Health for All</em> by working to remove socioeconomic barriers and ensure that all community members have access to safe, respectful, and engaging healthcare. We provide high-quality, professional care that recognizes each person&rsquo;s unique needs and prioritizes collaborative partnerships to support meaningful, sustainable health outcomes.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 12px; color: rgb(0, 0, 0);\">As an employer of choice, we are committed to fair and consistent hiring, development, and retention practices for team members within and beyond our community. We foster a culture of respect, unity, and belonging, where a wide range of perspectives is valued and fair, consistent employment practices guide all decisions.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">**No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">&nbsp;</span></p><span style=\"font-size: 12px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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