ASSISTANT COMMUNITY MANAGER

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    "requisitionDescription": "<div><div><div><div><div><p><strong>Company Overview:</strong><br>We are a growing property management firm committed to delivering high-quality living experiences for our residents. We pride ourselves on professionalism, integrity, and culture. We&#39;re currently seeking a motivated and customer-focused <strong>Assistant Community Manager</strong> to support the daily operations of our 336-unit property, Sosa at Palo Alto in San Antonio, TX.</p><p><strong>Position Summary:</strong><br>The ideal candidate must possess excellent communication skills, strong customer service skills, administration and computer skills. They will engage directly with our residents and address a wide range of needs and concerns. It&rsquo;s an excellent opportunity for someone with multifamily experience who is motivated and inviting and thrives in a customer service driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul type=\"disc\"><li>Provide exceptional customer service to residents</li><li>Maintain an excellent customer service relationship with residents and property owners, responding to inquiries in a timely manner</li><li>Respond to and resolve resident requests/concerns promptly and courteously</li><li>Conduct property tours and present apartments to prospective residents in a professional and persuasive manner</li><li>Support lease renewals and negotiate terms when needed</li><li>Coordinate with maintenance to ensure timely response to work orders and perform periodic property inspections</li><li>Collect, post and deposit rental and other income within 24 hours of collection.</li><li>Keep all lease files current and complete.</li><li>Maintain dead files in proper condition.</li><li>Prepare and deliver all delinquency, eviction, and three-day notices to vacate.</li><li>Review all lease files prior to move-in.</li><li>Schedule renewals or move-outs.</li><li>Conduct resident move-outs in accordance with state law and company standards.</li><li>Assume Community Manager&rsquo;s responsibilities when not available.</li></ul><p><strong>Qualifications:</strong></p><ul type=\"disc\"><li>2+ years of experience in multifamily property management with a demonstrated track record of success</li><li>Excellent interpersonal skills and communication skills</li><li>Administrative skills</li><li>Must possess a positive attitude and strong customer service skills</li><li>Yardi experience</li><li>Lease up experience</li><li id=\"isPasted\">Bilingual, strongly preferred</li><li>LIHTC/HUD experience, strongly preferred</li><li>Section 8 experience</li></ul><p style='box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><b style=\"box-sizing: inherit; font-weight: 700;\">WHAT WE REQUIRE:</b></p><ul style='box-sizing: inherit; margin-bottom: 0.625rem !important; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">LIHTC tax credit experience</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must be able to work Saturdays</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Valid driver&rsquo;s license</b></li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must successfully pass pre-employment background check and drug test</li></ul><p><strong>Why Join Us?</strong></p><ul type=\"disc\"><li>Competitive hourly wage $22-$24/hour based on experience</li><li>Monthly renewal commission</li><li>Supportive and collaborative work environment</li><li>Opportunities for professional growth and development</li></ul></div></div></div></div></div>\n",
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