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HomeCompanies7f713085 4f67 4673 883e 14536fc72b95 19000101 000001Patient Navigator

Patient Navigator

7f713085 4f67 4673 883e 14536fc72b95 19000101 000001 · High Point, NC, US, High Point, NC · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company7f713085 4f67 4673 883e 14536fc72b95 19000101 000001
TitlePatient Navigator
Normalized title-
Department / team-
LocationHigh Point, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 7f713085 4f67 4673 883e 14536fc72b95 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in High Point.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company7f713085 4f67 4673 883e 14536fc72b95 19000101 000001
Source6a0a616e-013b-498b-b042-9491c1d33207
ATS providerADP Workforce Now Recruiting

Description

Position Summary: TAPM (Triad Adult and Pediatric Medicine) patient navigator will guide patients through the health care system and help them overcome barriers that prevent them from getting the care they need . Our patient navigators will assist patients transitioning from uninsured or self-pay to available programs they qualify for regarding medical insurance coverage, sliding fee scale and GCCN Orange Card. Responsible for connecting new and established patients to resources to help overcome barriers to care. Responsible for tracking and documenting interactions with patients for data collection as needed. Primary Job Responsibilities: Assist eligible patients to transition from uninsured or self-pay to programs such as Medicaid, Health Insurance Marketplace, Guilford Community Care Network (GCCN), or the TAPM Sliding Scale Fee Program. Assist newly enrolled Medicaid patients to establish care with a medical provider by assisting them through the new patient application process. Ensure all insurance, demographic, eligibility, and clinical information are obtained and entered in the EHR system accurately. Assist with determining sliding scale fee eligibility. Schedule the initial new patient appointments for newly enrolled Medicaid patients as needed. Educate patients regarding plan options, coverage details, benefits, enrollment processes, resources, and available TAPM services. Identify and connect patients to resources to overcome barriers to care (i.e., financial assistance, medication assistance, transportation, etc.). Assists new patients with first appointment. Document and track all interactions with patients/others appropriately to ensure proper documentation and data collection as needed for program reporting and tracking. Provide all services in an ethical, respectful, and compassionate manner while maintaining patient dignity. Maintain expertise in eligibility, enrollment and program specifications and provide information to patients in a fair and impartial manner. Participate in professional development, staff meetings, continuing education, quality improvement and performance review as required. Participates in Quality Improvement initiatives to improve efficiency and effectiveness of patient health outcomes. Abides by Health Center guidelines, policies and procedures, and HIPAA regulations. Willingly perform other duties as assigned. Minimum Qualifications 1 to 3 years of experience in healthcare, customer service, education, community outreach, public health, benefits enrollment, and/or related fields. Preparation and training: • Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint use and e‐mail communication. • Excellent verbal and written communication skills. • Must be able to work with changing priorities. • Requires excellent organizational, problem solving and critical thinking skills. • Must be able to interact with individuals of all cultures and levels of authority. • Requires the ability to maintain confidentiality. • Must be able to function as part of a team and work independently without direct supervision. • Experience with electronic documentation systems.

Full job record

Job ID013962e34dab05e1405c653b4f18ba4b7dec4162
Org IDe3a93287-b146-4c4b-8f17-2a1b91812e2a
Source ID6a0a616e-013b-498b-b042-9491c1d33207
Board ID6a0a616e-013b-498b-b042-9491c1d33207
Provideradp_workforcenow
Provider Job Key610509
TitlePatient Navigator
Normalized Title
Statusactive
Activeyes
Location TextHigh Point, NC, US, High Point, NC
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityHigh Point
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7f713085-4f67-4673-883e-14536fc72b95&ccId=19000101_000001&lang=en_US&type=JS&jobId=610509&jwId=9201435203919_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7f713085-4f67-4673-883e-14536fc72b95&ccId=19000101_000001&lang=en_US&type=JS&jobId=610509&jwId=9201435203919_1
First Seen At2026-05-31 18:32:47Z
Last Seen At2026-06-06 12:41:08Z
Last Checked At2026-06-06 12:41:08Z
Last Changed At2026-06-06 12:41:08Z
Inactive At
Source Posted At2026-05-28 18:10:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7f713085-4f67-4673-883e-14536fc72b95|19000101_000001/date=2026-06-06/2026-06-06T12-41-07-093Z-1d59e2b9bc6ea4a008f1d35f3d5fc282966251eb063a541c1f6565eb75cb47f4.json
Event Fields
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  "last_changed_at": "2026-06-06T12:41:08.203Z",
  "active_status": "active"
}
Parsed Structured
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  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;</div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><strong><span style='font-size:15px;line-height:107%;font-family:\"Times New Roman\",serif;'>Position Summary:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size:15px;font-family:\"Times New Roman\",serif;color:black;background:white;'>TAPM (Triad Adult and Pediatric Medicine) patient navigator will&nbsp;</span><span style='font-size:15px;line-height:107%;font-family:\"Times New Roman\",serif;'>guide patients through the health care system and help them overcome barriers that prevent them from getting the care they need<span style=\"color:black;background:white;\">. Our patient navigators will assist patients transitioning from uninsured or self-pay to available programs they qualify for regarding medical insurance coverage, sliding fee scale and GCCN Orange Card. Responsible for connecting new and established patients to resources to help overcome barriers to care. Responsible for tracking and documenting interactions with patients for data collection as needed.</span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:15px;line-height:107%;font-family:\"Times New Roman\",serif;'>Primary Job Responsibilities:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assist eligible patients to transition from uninsured or self-pay to programs such as Medicaid, Health Insurance Marketplace, Guilford Community Care Network (GCCN), or the TAPM Sliding Scale Fee Program.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assist newly enrolled Medicaid patients to establish care with a medical provider by assisting them through the new patient application process.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Ensure all insurance, demographic, eligibility, and clinical information are obtained and entered in the EHR system accurately.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assist with determining sliding scale fee eligibility.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Schedule the initial new patient appointments for newly enrolled Medicaid patients as needed.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Educate patients regarding plan options, coverage details, benefits, enrollment processes, resources, and available TAPM services.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Identify and connect patients to resources to overcome barriers to care (i.e., financial assistance, medication assistance, transportation, etc.).&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assists new patients with first appointment.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Document and track all interactions with patients/others appropriately to&nbsp;</span><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;background:white;'>ensure proper documentation and data collection as needed for program reporting and tracking.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Provide all services in an ethical, respectful, and compassionate manner while maintaining patient dignity.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;'>Maintain expertise in eligibility, enrollment and program specifications and provide information to patients in a fair and impartial manner.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Participate in professional development, staff meetings, continuing education, quality improvement and performance review as required.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Participates in Quality Improvement initiatives to improve efficiency and effectiveness of patient health outcomes.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Abides by Health Center guidelines, policies and procedures, and HIPAA regulations.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Times New Roman\",serif;font-size:15px;'>Willingly perform other duties as assigned.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><strong><span style=\"font-size:15px;color:windowtext;\">Minimum Qualifications&nbsp;</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style=\"font-size:15px;color:windowtext;\">1 to 3 years of experience in healthcare, customer service, education, community outreach, public health, benefits enrollment, and/or related fields.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><strong><span style=\"font-size:15px;color:windowtext;\">Preparation and training:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">&bull; Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint use and e‐mail communication.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">&bull; Excellent verbal and written communication skills.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">&bull; Must be able to work with changing priorities.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">&bull; Requires excellent organizational, problem solving and critical thinking skills.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">&bull; Must be able to interact with individuals of all cultures and levels of authority.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">&bull; Requires the ability to maintain confidentiality.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">&bull; Must be able to function as part of a team and work independently without direct supervision.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;color:windowtext;\">&bull; Experience with electronic documentation systems.&nbsp;</span></p></div></div></div></div></div></div>\n",
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