Home › Companies › 7f713085 4f67 4673 883e 14536fc72b95 19000101 000001 › Patient Navigator
Patient Navigator
7f713085 4f67 4673 883e 14536fc72b95 19000101 000001 · High Point, NC, US, High Point, NC · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 7f713085 4f67 4673 883e 14536fc72b95 19000101 000001 |
| Title | Patient Navigator |
| Normalized title | - |
| Department / team | - |
| Location | High Point, NC, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 7f713085 4f67 4673 883e 14536fc72b95 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in High Point. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 7f713085 4f67 4673 883e 14536fc72b95 19000101 000001 |
| Source | 6a0a616e-013b-498b-b042-9491c1d33207 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Summary:
TAPM (Triad Adult and Pediatric Medicine) patient navigator will guide patients through the health care system and help them overcome barriers that prevent them from getting the care they need . Our patient navigators will assist patients transitioning from uninsured or self-pay to available programs they qualify for regarding medical insurance coverage, sliding fee scale and GCCN Orange Card. Responsible for connecting new and established patients to resources to help overcome barriers to care. Responsible for tracking and documenting interactions with patients for data collection as needed.
Primary Job Responsibilities:
Assist eligible patients to transition from uninsured or self-pay to programs such as Medicaid, Health Insurance Marketplace, Guilford Community Care Network (GCCN), or the TAPM Sliding Scale Fee Program. Assist newly enrolled Medicaid patients to establish care with a medical provider by assisting them through the new patient application process. Ensure all insurance, demographic, eligibility, and clinical information are obtained and entered in the EHR system accurately. Assist with determining sliding scale fee eligibility. Schedule the initial new patient appointments for newly enrolled Medicaid patients as needed. Educate patients regarding plan options, coverage details, benefits, enrollment processes, resources, and available TAPM services. Identify and connect patients to resources to overcome barriers to care (i.e., financial assistance, medication assistance, transportation, etc.). Assists new patients with first appointment. Document and track all interactions with patients/others appropriately to ensure proper documentation and data collection as needed for program reporting and tracking. Provide all services in an ethical, respectful, and compassionate manner while maintaining patient dignity. Maintain expertise in eligibility, enrollment and program specifications and provide information to patients in a fair and impartial manner. Participate in professional development, staff meetings, continuing education, quality improvement and performance review as required. Participates in Quality Improvement initiatives to improve efficiency and effectiveness of patient health outcomes. Abides by Health Center guidelines, policies and procedures, and HIPAA regulations. Willingly perform other duties as assigned. Minimum Qualifications
1 to 3 years of experience in healthcare, customer service, education, community outreach, public health, benefits enrollment, and/or related fields.
Preparation and training:
• Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint use and e‐mail communication.
• Excellent verbal and written communication skills.
• Must be able to work with changing priorities.
• Requires excellent organizational, problem solving and critical thinking skills.
• Must be able to interact with individuals of all cultures and levels of authority.
• Requires the ability to maintain confidentiality.
• Must be able to function as part of a team and work independently without direct supervision.
• Experience with electronic documentation systems.
Full job record
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| Org ID | e3a93287-b146-4c4b-8f17-2a1b91812e2a |
| Source ID | 6a0a616e-013b-498b-b042-9491c1d33207 |
| Board ID | 6a0a616e-013b-498b-b042-9491c1d33207 |
| Provider | adp_workforcenow |
| Provider Job Key | 610509 |
| Title | Patient Navigator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | High Point, NC, US, High Point, NC |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | High Point |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7f713085-4f67-4673-883e-14536fc72b95&ccId=19000101_000001&lang=en_US&type=JS&jobId=610509&jwId=9201435203919_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7f713085-4f67-4673-883e-14536fc72b95&ccId=19000101_000001&lang=en_US&type=JS&jobId=610509&jwId=9201435203919_1 |
| First Seen At | 2026-05-31 18:32:47Z |
| Last Seen At | 2026-06-06 12:41:08Z |
| Last Checked At | 2026-06-06 12:41:08Z |
| Last Changed At | 2026-06-06 12:41:08Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 18:10:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7f713085-4f67-4673-883e-14536fc72b95|19000101_000001/date=2026-06-06/2026-06-06T12-41-07-093Z-1d59e2b9bc6ea4a008f1d35f3d5fc282966251eb063a541c1f6565eb75cb47f4.json |
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"requisitionDescription": "<div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> </div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><strong><span style='font-size:15px;line-height:107%;font-family:\"Times New Roman\",serif;'>Position Summary:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size:15px;font-family:\"Times New Roman\",serif;color:black;background:white;'>TAPM (Triad Adult and Pediatric Medicine) patient navigator will </span><span style='font-size:15px;line-height:107%;font-family:\"Times New Roman\",serif;'>guide patients through the health care system and help them overcome barriers that prevent them from getting the care they need<span style=\"color:black;background:white;\">. Our patient navigators will assist patients transitioning from uninsured or self-pay to available programs they qualify for regarding medical insurance coverage, sliding fee scale and GCCN Orange Card. Responsible for connecting new and established patients to resources to help overcome barriers to care. Responsible for tracking and documenting interactions with patients for data collection as needed.</span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:15px;line-height:107%;font-family:\"Times New Roman\",serif;'>Primary Job Responsibilities:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assist eligible patients to transition from uninsured or self-pay to programs such as Medicaid, Health Insurance Marketplace, Guilford Community Care Network (GCCN), or the TAPM Sliding Scale Fee Program.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assist newly enrolled Medicaid patients to establish care with a medical provider by assisting them through the new patient application process. </span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Ensure all insurance, demographic, eligibility, and clinical information are obtained and entered in the EHR system accurately.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assist with determining sliding scale fee eligibility. </span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Schedule the initial new patient appointments for newly enrolled Medicaid patients as needed. </span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Educate patients regarding plan options, coverage details, benefits, enrollment processes, resources, and available TAPM services.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Identify and connect patients to resources to overcome barriers to care (i.e., financial assistance, medication assistance, transportation, etc.). </span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assists new patients with first appointment. </span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Document and track all interactions with patients/others appropriately to </span><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;background:white;'>ensure proper documentation and data collection as needed for program reporting and tracking.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Provide all services in an ethical, respectful, and compassionate manner while maintaining patient dignity.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;'>Maintain expertise in eligibility, enrollment and program specifications and provide information to patients in a fair and impartial manner.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Participate in professional development, staff meetings, continuing education, quality improvement and performance review as required.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Participates in Quality Improvement initiatives to improve efficiency and effectiveness of patient health outcomes. </span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Abides by Health Center guidelines, policies and procedures, and HIPAA regulations. </span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Times New Roman\",serif;font-size:15px;'>Willingly perform other duties as assigned. </span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><strong><span style=\"font-size:15px;color:windowtext;\">Minimum Qualifications </span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style=\"font-size:15px;color:windowtext;\">1 to 3 years of experience in healthcare, customer service, education, community outreach, public health, benefits enrollment, and/or related fields.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><strong><span style=\"font-size:15px;color:windowtext;\">Preparation and training: </span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">• Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint use and e‐mail communication. </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">• Excellent verbal and written communication skills. </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">• Must be able to work with changing priorities. </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">• Requires excellent organizational, problem solving and critical thinking skills. </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">• Must be able to interact with individuals of all cultures and levels of authority. </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">• Requires the ability to maintain confidentiality. </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-bottom:1.05pt;'><span style=\"font-size:15px;color:windowtext;\">• Must be able to function as part of a team and work independently without direct supervision. </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;color:windowtext;\">• Experience with electronic documentation systems. </span></p></div></div></div></div></div></div>\n",
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