Guest Services Manager

{
  "content_hash": "bf4697ef8179ceefe67403342a7de4ea3713484ca7210f29aae830607f6fbe7c",
  "source_hash": "ff41720b9cbdb257f991b700101187e2cc40596a5f73b8cb480358358c412ac8",
  "last_changed_at": "2026-05-31T19:06:01.595Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Church Street Inn - Charleston, SC 29401; 177 Church Street, Charleston, SC, 29401, USA",
    "city": "Charleston",
    "region": "SC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-21T09:54:19.079Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Church Street Inn - Charleston, SC 29401; 177 Church Street, Charleston, SC, 29401, USA",
      "city": "Charleston",
      "region": "SC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "week",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Charleston",
    "jobId": 387743,
    "level": "",
    "endDate": "",
    "legalId": 36,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Guest Services Manager",
    "location": "Church Street Inn - Charleston, SC 29401",
    "startDate": "",
    "clientCode": "0EM73",
    "remoteType": "",
    "description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">LaTour Hotels and Resorts, Inc., now has an exciting opportunity for a Guest Services Manager at our Church Street Inn location in Charleston, SC! LHR offers an excellent benefits plan including medical, dental, vision, company paid life insurance and short-term disability, 401(k) with company match, ancillary benefits, travel perks, free parking and more! LHR contributes to an ESOP and is an EOE!</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-size:12pt;\">POSITION SUMMARY</span></u></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">The Guest Service Manager coordinates the activities of the resort personnel as directed by the General Manager and assists them with the management of resort operations. The success of this position comes from ensuring that owners and guests are provided with a memorable vacation experience exceptional service.</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-size:12pt;\">ESSENTIAL FUNCTIONS</span></u></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\">The Guest Service Manager:</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Manages the Front Desk operation, consistent with standard operating procedures.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Quickly and effectively establishes rapport with owners, guests, and staff.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Maintains a positive working relationship and open line of communication with the Board of Directors, Owners, Guests, and Sales/Marketing to ensure high levels of Customer satisfaction</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Coordinates and verify timeshare exchange information and oversee the compilation of weekly reservations and occupancy statistics.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Responsible for monitoring of rooms inventory, rates, plan availability, and area competition.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Analyzes demand, occupancy, and seasonal forecasts as part of being responsible for yield and rate management</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ensures reservation and billing accuracy.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Acts as the manager on duty when the General Manager is off site.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Hires, trains, and supervises guest service and front desk employees, providing guidance and assistance as needed.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Schedules department staff to support occupancy and other resort functions.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Monitors overtime, payroll and expenses to meet or fall below budget.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Communicates essential information to other resort departments and ensures logs are kept to document guest service calls.</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-size:12pt;\">OTHER FUNCTIONS</span></u></strong><br />\r\n<span style=\"font-size:12pt;\"><strong>The Guest Service Manager may also:</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Respond to escalated questions and concerns from both owners and guests as needed or required to support their team.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Monitor guest satisfaction processes and feedback through comment cards and online surveys</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Proactive provide hands-on support during peak business times.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Provide evaluations, coaching and development for Guest Services team members. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Prepare annual Guest Services Department budget and manage expenses within budget guidelines.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Act as Manager on Duty when Resort Management is not present.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">May perform other job-related tasks to support the operation of the resort as assigned by management.</span></span></span></li>\r\n</ul>",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": null,
      "emailLink": null,
      "facebookLink": null,
      "linkedInLink": null
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Guest Services Manager\",\"identifier\":\"J0EM73387743\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/1D3DDA2D67E066C30BA68E01CCF5C98B/jobs/387743\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1D3DDA2D67E066C30BA68E01CCF5C98B\",\"datePosted\":\"2026-05-14\",\"description\":\"Job DetailsJob Location: Church Street Inn - Charleston, SC 29401Position Type: Full TimeLaTour Hotels and Resorts, Inc., now has an exciting opportunity for a Guest Services Manager at our Church Street Inn location in Charleston, SC! LHR offers an excellent benefits plan including medical, dental, vision, company paid life insurance and short-term disability, 401(k) with company match, ancillary benefits, travel perks, free parking and more! LHR contributes to an ESOP and is an EOE!\\r\\n\\r\\nPOSITION SUMMARY\\r\\n\\r\\nThe Guest Service Manager coordinates the activities of the resort personnel as directed by the General Manager and assists them with the management of resort operations. The success of this position comes from ensuring that owners and guests are provided with a memorable vacation experience exceptional service.\\r\\n\\r\\nESSENTIAL FUNCTIONS\\r\\n\\r\\nThe Guest Service Manager:\\r\\n\\r\\n\\r\\n\\tManages the Front Desk operation, consistent with standard operating procedures.\\r\\n\\tQuickly and effectively establishes rapport with owners, guests, and staff.\\r\\n\\tMaintains a positive working relationship and open line of communication with the Board of Directors, Owners, Guests, and Sales/Marketing to ensure high levels of Customer satisfaction\\r\\n\\tCoordinates and verify timeshare exchange information and oversee the compilation of weekly reservations and occupancy statistics.\\r\\n\\tResponsible for monitoring of rooms inventory, rates, plan availability, and area competition.\\r\\n\\tAnalyzes demand, occupancy, and seasonal forecasts as part of being responsible for yield and rate management\\r\\n\\tEnsures reservation and billing accuracy.\\r\\n\\tActs as the manager on duty when the General Manager is off site.\\r\\n\\tHires, trains, and supervises guest service and front desk employees, providing guidance and assistance as needed.\\r\\n\\tSchedules department staff to support occupancy and other resort functions.\\r\\n\\tMonitors overtime, payroll and expenses to meet or fall below budget.\\r\\n\\tCommunicates essential information to other resort departments and ensures logs are kept to document guest service calls.\\r\\n\\r\\n\\r\\nOTHER FUNCTIONS\\r\\nThe Guest Service Manager may also:\\r\\n\\r\\n\\r\\n\\tRespond to escalated questions and concerns from both owners and guests as needed or required to support their team.\\r\\n\\tMonitor guest satisfaction processes and feedback through comment cards and online surveys\\r\\n\\tProactive provide hands-on support during peak business times.\\r\\n\\tProvide evaluations, coaching and development for Guest Services team members. \\r\\n\\tPrepare annual Guest Services Department budget and manage expenses within budget guidelines.\\r\\n\\tAct as Manager on Duty when Resort Management is not present.\\r\\n\\tMay perform other job-related tasks to support the operation of the resort as assigned by management.\\r\\nQualificationsPOSITION QUALIFICATIONS/REQUIREMENTS\\r\\n\\r\\nEducation/Credentials\\r\\n\\r\\nThis position requires an Associate degree or equivalent experience.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\nThis position requires at least three years of management experience in customer service, preferably within the hospitality industry. Special consideration will be given to internal candidates with proven progressive leadership abilities or candidates with prior vacation ownership/timeshare knowledge.\\r\\n\\r\\n\\r\\n\\tAble to handle stress in a fast-paced work environment.\\r\\n\\tAdaptable, flexible and able to multi-task.\\r\\n\\tAble to effectively deal with internal and external guests, some of whom will require levels of patience and tact to defuse anger, collect factual information and resolve conflict.\\r\\n\\tAble to exercise good judgment in making decisions.\\r\\n\\tAble to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented.\\r\\n\\tExperience with Choice Hotels a Plus.\\r\\n\\r\\n\\r\\n\\r\\nPHM’s Core Competencies\\r\\n\\r\\n\\r\\n\\tAccountability: Ability to accept responsibility and account for his/her actions.\\r\\n\\tAdaptability: Ability to adapt to change in the workplace.\\r\\n\\tCustomer oriented: Ability to take care of the customers’ needs while following company procedures.\\r\\n\\tEnthusiastic: Ability to bring energy to the performance of a task.\\r\\n\\tEthical: Ability to demonstrate conduct conforming to a set of values and accepted standards.\\r\\n\\tHonesty/Integrity: Ability to be truthful and be seen as credible in the workplace.\\r\\n\\tInterpersonal: Ability to get along well with a variety of personalities and individuals.\\r\\n\\tResponsible: Ability to be held accountable or answerable for one’s conduct.\\r\\n\\tSafety awareness: Ability to identify and correct conditions that affect employee safety.\\r\\n\\tTolerance: Ability to work successfully with a variety of people without making judgments.\\r\\n\\r\\n\\r\\nKnowledge &amp; Skills\\r\\n\\r\\n\\r\\n\\tActive listening Ability to actively attend to, convey, and understand the comments and questions of others\\r\\n\\tOral Communication: Ability to communicate effectively with others using the spoken word.\\r\\n\\tJudgment: The ability to formulate a sound decision using the available information.\\r\\n\\tManagement Skills: Ability to organize and direct oneself and effectively supervise others.\\r\\n\\tRelationship Building: Ability to effectively build relationships with customers and co-workers.\\r\\n\\tTraining: Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPhysical Demands\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift/Carry\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tStand\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tWalk\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSit\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tHandling / Fingering\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Outward\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Above Shoulder\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tClimb\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tCrawl\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSquat or Kneel\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tBend\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t10 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t11-20 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t21-50 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t51-100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tOver 100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPush/Pull\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t12 lbs or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t13-25 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t26-40 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t41-100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT\\r\\nThe Guest Service Manager works in a noisy indoor setting with frequent interruptions and distractions. Occasional local travel may be required. This position occasionally requires work on evenings, weekends and holidays in is based on both the needs of the department and the resort\",\"responsibilities\":\"LaTour Hotels and Resorts, Inc., now has an exciting opportunity for a Guest Services Manager at our Church Street Inn location in Charleston, SC! LHR offers an excellent benefits plan including medical, dental, vision, company paid life insurance and short-term disability, 401(k) with company match, ancillary benefits, travel perks, free parking and more! LHR contributes to an ESOP and is an EOE!\\r\\n\\r\\nPOSITION SUMMARY\\r\\n\\r\\nThe Guest Service Manager coordinates the activities of the resort personnel as directed by the General Manager and assists them with the management of resort operations. The success of this position comes from ensuring that owners and guests are provided with a memorable vacation experience exceptional service.\\r\\n\\r\\nESSENTIAL FUNCTIONS\\r\\n\\r\\nThe Guest Service Manager:\\r\\n\\r\\n\\r\\n\\tManages the Front Desk operation, consistent with standard operating procedures.\\r\\n\\tQuickly and effectively establishes rapport with owners, guests, and staff.\\r\\n\\tMaintains a positive working relationship and open line of communication with the Board of Directors, Owners, Guests, and Sales/Marketing to ensure high levels of Customer satisfaction\\r\\n\\tCoordinates and verify timeshare exchange information and oversee the compilation of weekly reservations and occupancy statistics.\\r\\n\\tResponsible for monitoring of rooms inventory, rates, plan availability, and area competition.\\r\\n\\tAnalyzes demand, occupancy, and seasonal forecasts as part of being responsible for yield and rate management\\r\\n\\tEnsures reservation and billing accuracy.\\r\\n\\tActs as the manager on duty when the General Manager is off site.\\r\\n\\tHires, trains, and supervises guest service and front desk employees, providing guidance and assistance as needed.\\r\\n\\tSchedules department staff to support occupancy and other resort functions.\\r\\n\\tMonitors overtime, payroll and expenses to meet or fall below budget.\\r\\n\\tCommunicates essential information to other resort departments and ensures logs are kept to document guest service calls.\\r\\n\\r\\n\\r\\nOTHER FUNCTIONS\\r\\nThe Guest Service Manager may also:\\r\\n\\r\\n\\r\\n\\tRespond to escalated questions and concerns from both owners and guests as needed or required to support their team.\\r\\n\\tMonitor guest satisfaction processes and feedback through comment cards and online surveys\\r\\n\\tProactive provide hands-on support during peak business times.\\r\\n\\tProvide evaluations, coaching and development for Guest Services team members. \\r\\n\\tPrepare annual Guest Services Department budget and manage expenses within budget guidelines.\\r\\n\\tAct as Manager on Duty when Resort Management is not present.\\r\\n\\tMay perform other job-related tasks to support the operation of the resort as assigned by management.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"LATOUR HOTELS & RESORTS, INC.\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1D3DDA2D67E066C30BA68E01CCF5C98B\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"177 Church Street\",\"addressLocality\":\"Charleston\",\"addressRegion\":\"SC\",\"postalCode\":29401,\"addressCountry\":\"USA\"}},\"qualifications\":\"POSITION QUALIFICATIONS/REQUIREMENTS\\r\\n\\r\\nEducation/Credentials\\r\\n\\r\\nThis position requires an Associate degree or equivalent experience.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\nThis position requires at least three years of management experience in customer service, preferably within the hospitality industry. Special consideration will be given to internal candidates with proven progressive leadership abilities or candidates with prior vacation ownership/timeshare knowledge.\\r\\n\\r\\n\\r\\n\\tAble to handle stress in a fast-paced work environment.\\r\\n\\tAdaptable, flexible and able to multi-task.\\r\\n\\tAble to effectively deal with internal and external guests, some of whom will require levels of patience and tact to defuse anger, collect factual information and resolve conflict.\\r\\n\\tAble to exercise good judgment in making decisions.\\r\\n\\tAble to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented.\\r\\n\\tExperience with Choice Hotels a Plus.\\r\\n\\r\\n\\r\\n\\r\\nPHM’s Core Competencies\\r\\n\\r\\n\\r\\n\\tAccountability: Ability to accept responsibility and account for his/her actions.\\r\\n\\tAdaptability: Ability to adapt to change in the workplace.\\r\\n\\tCustomer oriented: Ability to take care of the customers’ needs while following company procedures.\\r\\n\\tEnthusiastic: Ability to bring energy to the performance of a task.\\r\\n\\tEthical: Ability to demonstrate conduct conforming to a set of values and accepted standards.\\r\\n\\tHonesty/Integrity: Ability to be truthful and be seen as credible in the workplace.\\r\\n\\tInterpersonal: Ability to get along well with a variety of personalities and individuals.\\r\\n\\tResponsible: Ability to be held accountable or answerable for one’s conduct.\\r\\n\\tSafety awareness: Ability to identify and correct conditions that affect employee safety.\\r\\n\\tTolerance: Ability to work successfully with a variety of people without making judgments.\\r\\n\\r\\n\\r\\nKnowledge &amp; Skills\\r\\n\\r\\n\\r\\n\\tActive listening Ability to actively attend to, convey, and understand the comments and questions of others\\r\\n\\tOral Communication: Ability to communicate effectively with others using the spoken word.\\r\\n\\tJudgment: The ability to formulate a sound decision using the available information.\\r\\n\\tManagement Skills: Ability to organize and direct oneself and effectively supervise others.\\r\\n\\tRelationship Building: Ability to effectively build relationships with customers and co-workers.\\r\\n\\tTraining: Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPhysical Demands\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift/Carry\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tStand\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tWalk\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSit\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tHandling / Fingering\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Outward\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Above Shoulder\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tClimb\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tCrawl\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSquat or Kneel\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tBend\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t10 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t11-20 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t21-50 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t51-100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tOver 100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPush/Pull\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t12 lbs or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t13-25 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t26-40 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t41-100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT\\r\\nThe Guest Service Manager works in a noisy indoor setting with frequent interruptions and distractions. Occasional local travel may be required. This position occasionally requires work on evenings, weekends and holidays in is based on both the needs of the department and the resort\",\"experienceRequirements\":\"POSITION QUALIFICATIONS/REQUIREMENTS\\r\\n\\r\\nEducation/Credentials\\r\\n\\r\\nThis position requires an Associate degree or equivalent experience.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\nThis position requires at least three years of management experience in customer service, preferably within the hospitality industry. Special consideration will be given to internal candidates with proven progressive leadership abilities or candidates with prior vacation ownership/timeshare knowledge.\\r\\n\\r\\n\\r\\n\\tAble to handle stress in a fast-paced work environment.\\r\\n\\tAdaptable, flexible and able to multi-task.\\r\\n\\tAble to effectively deal with internal and external guests, some of whom will require levels of patience and tact to defuse anger, collect factual information and resolve conflict.\\r\\n\\tAble to exercise good judgment in making decisions.\\r\\n\\tAble to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented.\\r\\n\\tExperience with Choice Hotels a Plus.\\r\\n\\r\\n\\r\\n\\r\\nPHM’s Core Competencies\\r\\n\\r\\n\\r\\n\\tAccountability: Ability to accept responsibility and account for his/her actions.\\r\\n\\tAdaptability: Ability to adapt to change in the workplace.\\r\\n\\tCustomer oriented: Ability to take care of the customers’ needs while following company procedures.\\r\\n\\tEnthusiastic: Ability to bring energy to the performance of a task.\\r\\n\\tEthical: Ability to demonstrate conduct conforming to a set of values and accepted standards.\\r\\n\\tHonesty/Integrity: Ability to be truthful and be seen as credible in the workplace.\\r\\n\\tInterpersonal: Ability to get along well with a variety of personalities and individuals.\\r\\n\\tResponsible: Ability to be held accountable or answerable for one’s conduct.\\r\\n\\tSafety awareness: Ability to identify and correct conditions that affect employee safety.\\r\\n\\tTolerance: Ability to work successfully with a variety of people without making judgments.\\r\\n\\r\\n\\r\\nKnowledge &amp; Skills\\r\\n\\r\\n\\r\\n\\tActive listening Ability to actively attend to, convey, and understand the comments and questions of others\\r\\n\\tOral Communication: Ability to communicate effectively with others using the spoken word.\\r\\n\\tJudgment: The ability to formulate a sound decision using the available information.\\r\\n\\tManagement Skills: Ability to organize and direct oneself and effectively supervise others.\\r\\n\\tRelationship Building: Ability to effectively build relationships with customers and co-workers.\\r\\n\\tTraining: Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPhysical Demands\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift/Carry\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tStand\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tWalk\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSit\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tHandling / Fingering\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Outward\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Above Shoulder\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tClimb\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tCrawl\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSquat or Kneel\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tBend\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t10 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t11-20 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t21-50 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t51-100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tOver 100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPush/Pull\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t12 lbs or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t13-25 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t26-40 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t41-100 lbs\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT\\r\\nThe Guest Service Manager works in a noisy indoor setting with frequent interruptions and distractions. Occasional local travel may be required. This position occasionally requires work on evenings, weekends and holidays in is based on both the needs of the department and the resort\",\"validThrough\":\"2026-07-05\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-size:12pt;\">POSITION QUALIFICATIONS/REQUIREMENTS</span></u></strong><br />\r\n<br />\r\n<span style=\"font-size:12pt;\"><strong>Education/Credentials</strong></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">This position requires an Associate degree or equivalent experience.</span></span></span></p>\r\n\r\n<p><br />\r\n<span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><strong>Experience</strong></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">This position requires at least three years of management experience in customer service, preferably within the hospitality industry. Special consideration will be given to internal candidates with proven progressive leadership abilities or candidates with prior vacation ownership/timeshare knowledge.</span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Able to handle stress in a fast-paced work environment.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Adaptable, flexible and able to multi-task.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Able to effectively deal with internal and external guests, some of whom will require levels of patience and tact to defuse anger, collect factual information and resolve conflict.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Able to exercise good judgment in making decisions.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Able to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Experience with Choice Hotels a Plus.</span></span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><strong><u>PHM’s Core Competencies</u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Accountability: Ability to accept responsibility and account for his/her actions.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Adaptability: Ability to adapt to change in the workplace.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Customer oriented: Ability to take care of the customers’ needs while following company procedures.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Enthusiastic: Ability to bring energy to the performance of a task.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Interpersonal: Ability to get along well with a variety of personalities and individuals.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Responsible: Ability to be held accountable or answerable for one’s conduct.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Safety awareness: Ability to identify and correct conditions that affect employee safety.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Tolerance: Ability to work successfully with a variety of people without making judgments.</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-size:12pt;\">Knowledge &amp; Skills</span></u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Active listening Ability to actively attend to, convey, and understand the comments and questions of others</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Oral Communication: Ability to communicate effectively with others using the spoken word.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Judgment: The ability to formulate a sound decision using the available information.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Management Skills: Ability to organize and direct oneself and effectively supervise others.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Relationship Building: Ability to effectively build relationships with customers and co-workers.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Training: Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-size:12pt;\">PHYSICAL REQUIREMENTS</span></u></strong></span></span></p>\r\n\r\n<table class=\"Table\" style=\"width:100%;\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Physical Demands</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Lift/Carry</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<table class=\"Table\" style=\"width:100%;\">\r\n\t\t\t\t<tbody>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Stand</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">C</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Walk</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Sit</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Handling / Fingering</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">C</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Reach Outward</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">C</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Reach Above Shoulder</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Climb</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">N</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Crawl</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">N</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Squat or Kneel</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Bend</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t</tbody>\r\n\t\t\t</table>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<table class=\"Table\" style=\"width:100%;\">\r\n\t\t\t\t<tbody>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">10 lbs. or less</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">11-20 lbs.</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">21-50 lbs.</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">51-100 lbs</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">N</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Over 100 lbs</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">N</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t</tbody>\r\n\t\t\t</table>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">Push/Pull</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td> </td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<table class=\"Table\" style=\"width:100%;\">\r\n\t\t\t\t<tbody>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">12 lbs or less</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">O</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">13-25 lbs</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">N</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">26-40 lbs</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">N</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">41-100 lbs</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"color:#333333;\">N</span></span></span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t</tbody>\r\n\t\t\t</table>\r\n\t\t\t</td>\r\n\t\t\t<td> </td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\">WORK ENVIRONMENT</span></strong><br />\r\n<span style=\"font-size:12pt;\">The Guest Service Manager works in a noisy indoor setting with frequent interruptions and distractions. Occasional local travel may be required. This position occasionally requires work on evenings, weekends and holidays in is based on both the needs of the department and the resort</span></span></span></p>",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2022-02-02T18:38:09.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 387743,
    "isHotJob": false,
    "jobTitle": "Guest Services Manager",
    "postedOn": "",
    "locations": "",
    "remoteType": "",
    "description": "LaTour Hotels and Resorts, Inc., now has an exciting opportunity for a Guest Services Manager at our Church Street Inn location in Charleston, SC! LHR...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/387743",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 69132
  },
  "detail_errors": []
}