Customer Support Officer - Arabic Speaker

{
  "content_hash": "4b0263dcb1946461ef27376105613abaa75786aa9baf8b4c0b5b14358fa41465",
  "source_hash": "f5af20191fa45ee48a73c95f0a2504f8c8c0ca1abab51f3a1a6e6176ccbbb0ed",
  "last_changed_at": "2026-05-30T05:57:11.949Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Limassol, 4004, Cyprus",
    "city": "Limassol",
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-21T10:54:20.358Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Limassol, 4004, Cyprus",
      "city": "Limassol",
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "89",
    "isRemote": null,
    "location": {
      "city": "Limassol",
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18752",
    "locationType": "0",
    "jobOpeningName": "Customer Support Officer - Arabic Speaker",
    "departmentLabel": "Customer Support - Arabic",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Limassol",
      "state": null,
      "postalCode": "4004",
      "addressCountry": "Cyprus"
    },
    "datePosted": "2025-12-17",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\"><em>The ideal candidate will possess the following qualifications/skills: </em></span></p>\n<ul>\n<li>Proven customer support experience</li>\n<li>Experience/background in Forex and the Financial Market is a plus</li>\n<li>Excellent command of the <span style=\"font-weight: bold\">English</span> and <span style=\"font-weight: bold\">Arabic</span> languages, both verbal and written</li>\n<li>Proficiency in the use of Microsoft Office Word, Excel, Outlook</li>\n<li>Strong phone contact handling skills and active listening</li>\n<li>Ability to work under pressure and meet deadlines</li>\n<li>Excellent communication and presentation skills</li>\n<li><span style=\"font-weight: bold\">Flexible to work on a weekly rotating shifts 24/7 (morning/ afternoon/ night)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em>The successful candidate will be accountable for:</em></span></p>\n<ul>\n<li>Effectively managing the company chats, E-mails and calls</li>\n<li>Identifying and assessing customer’s needs to achieve satisfaction</li>\n<li>Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal</li>\n<li>Offer support to the lead/client within the specified time frame</li>\n<li>Updating CRM and keeping records of all communications and action taken</li>\n<li>Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks</li>\n<li>Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction</li>\n<li>Work independently and in teams</li>\n<li>Follow standard processes and procedures.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em>The successful candidate will receive:</em></span></p>\n<ul>\n<li>Remuneration according to qualifications and experience</li>\n<li>13th Salary</li>\n<li>Medical Insurance Scheme</li>\n<li>Provident Fund</li>\n<li>Company’s Group Discount Scheme</li>\n<li>Inhouse fitness room with classes</li>\n<li>Modern working space at a central and convenient location of Limassol close to the highway</li>\n<li>Friendly multinational environment</li>\n<li>Birthday Leave</li>\n<li>Opportunities for professional learning and growth</li>\n</ul>",
    "compensation": null,
    "departmentId": "18752",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Support Officer - Arabic Speaker",
    "departmentLabel": "Customer Support - Arabic",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://windsorbrokers.bamboohr.com/careers/89",
    "employmentStatusLabel": "Full-Time"
  }
}