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    "requisitionDescription": "<div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><strong>JOB SUMMARY:&nbsp;</strong><p>The Exclusive Resorts Concierge is responsible to be the service provider for Exclusive Resorts members by communicating with members to make all pre-arrival arrangements, conducting internal and external correspondence with members, and establishing and managing numerous relationships with suppliers such as activity companies, restaurants, and transportation companies.</p><p>We anticipate full-time employment (40 hours per week) during the peak winter and summer months, with part-time hours during the off-season months.</p><p><strong>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:&nbsp;</strong></p><ul type=\"disc\"><li>Plan itinerary/activities and reservations in advance for all arriving members.</li><li>Respond to communication from members, the Company, and its affiliates, within 24 hours of delivery</li><li>Handle and facilitate pre-arrival grocery requests and site delivery (as requested by members) to ensure member requests are met.</li><li>Before every guest&rsquo;s arrival, the Concierge will visit the residence and ensure everything is in condition according to the rules and regulations of Exclusive Resorts.</li><li>Provide orientation to the residence(s) and services for members upon arrival at residence(s).</li><li>Provide professional and courteous service to members related to their use of the property and enjoyment of surrounding attractions.</li><li>Manage and coordinate Special Events for member requested Special Events.</li><li>Conduct tours of units as a representative of Exclusive Resorts for prospective members.</li><li>Ensure all housekeeping standards are met and maintained according to the rules and regulations of Exclusive Resorts.</li></ul><p>&nbsp;<strong>QUALIFICATIONS:</strong></p><ul type=\"disc\"><li>College Degree preferred.</li><li>Minimum of two years&rsquo; experience in a luxury hotel preferred.</li><li>Minimum of two years&rsquo; experience in customer service.</li><li>Excellent telephone etiquette.</li><li>Exceptional guest recovery skills.</li><li>Enjoy interacting with people in a fast-paced environment.</li><li>Excellent organizational and time management skills.</li><li>Strong knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook.</li><li>Must possess a positive attitude.</li><li>Must be willing to participate in a learning environment.</li><li>Must integrate company values throughout all interactions.</li><li>Must be able to quickly adapt to effectively using new software products.</li><li>Must be dependable and available to work within the resort on weekends, nights, and/or holidays based on business demands.</li></ul><p>&nbsp;<strong>Physical Requirements:</strong></p><p>Must be able to bend, stoop, squat, and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.</p><p><br></p></div></div></div></div></div></div></div>\n",
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