Customer Experience Associate - Main Store Footwear

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      "Value": "<span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">As a Customer Experience Expert in Apparel &amp; Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and accessory expertise and tips will help our customers<span style=\"color:black\"> find the perfect outfit for everyday and special occasions, while also helping them find the perfect accessory to complete their look. &nbsp;Our customers will find it easy and fun to shop apparel and accessories thanks to your expertise and trend-savvy advice.&nbsp;</span></span></span></span><br><br><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, holiday pay, and 401K plan to qualifying associates. You’ll also have access to the base and its facilities and status as an employee of the Exchange.</span></span></span><br><br><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">So, what can you expect as a Customer Experience Associate – Apparel &amp; Accessories at the Exchange?</span></span></span><ul style=\"margin-bottom:11px\"><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Greet every customer with eye contact and smile in your authentic way</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you’ll be right with them</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces that meet the specific needs of the customer</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Ensure customers have an extraordinary experience while shopping</span></span></span></li><li style=\"margin-bottom:11px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Complete transactions accurately and efficiently while engaging customers in appropriate conversation</span></span></span></li></ul><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"background:white\"><span style=\"color:#121212\">We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!</span></span></span></span></span><br><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b>Job Qualifications</b></span></span></span><ul style=\"margin-bottom:11px\"><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Able to learn and adapt to current technology needs</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Able to think quickly on the spot to answer customer questions</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Able to take initiative </span></span></span></li><li style=\"margin-bottom:11px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Able to share brand knowledge</span></span></span></li></ul><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b>Additional Qualifications/Requirements: </b></span></span></span><ul><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Excellent attention to detail</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Willing to cross-train and work in other areas of the store, as needed</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Must possess a welcoming and helpful attitude toward customers and other team members</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Excellent communication skills</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Basic computer skills</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\">Retail experience preferred</span></span></span></li></ul><br>&nbsp;",
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