Customer Service Representative (25-03)

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  "last_changed_at": "2026-05-30T05:54:21.690Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Las Cruces, NM, 88007",
    "city": "Las Cruces",
    "region": "NM",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
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  "inferred_at": "2026-06-06T10:42:47.407Z",
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    "location": {
      "raw": "Las Cruces, NM, 88007",
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      "region": "NM",
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      "confidence": 0.9
    },
    "countries": [
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  "salary_period": null,
  "workplace_type": null,
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{}

{
  "detail": {
    "url": "https://laclinicadefamiliainc.applytojob.com/apply/jobs/details/g74HgKlFzu?&",
    "heading": "Customer Service Representative (25-03)",
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    "description_html": "<h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures</span></span></h3><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Non-exempt</strong></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">$15.35</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Job Summary:</strong></span></span></p><h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic</span></span></h3><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Core Competencies:</strong></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must have excellent phone etiquette</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must possess excellent time management skills</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High attention to detail with high degree of organization</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be self-initiating and adaptable with ability to communicate to a variety of staff members</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must exercise excellent judgement</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must maintain a high level of confidentiality</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to work well under pressure and with minimal supervision</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Good organization and analytical abilities</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Exceptionally strong customer service, communication and interpersonal skills.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Advocate for positive patient experience.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Good basic math skills.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Basic office skills- ability to use windows based software, copier, fax machine, etc.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrated ability to treat patients with respect, dignity and culturally appropriate.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High level of flexibility.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrates competency in basic computer skills</span></span></li></ul><h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Job Requirements:</strong></span></span></h3><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High school graduate or equivalent and/or completion of a medical terminology course.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">One-year experience in a records department preferred.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to work in high stress environment</span></span></li></ul><h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Benefits:</strong></span></span></h3><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Health Insurance - PPO</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Dental Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Vision Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401(K) with employer matching</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Life and AD&D Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Short Term Disability</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Long Term Disability</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Supplement Life Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid Time Off (PTO)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Holidays (9)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Education Reimbursement</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Cafeteria Plan</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Travel Reimbursement</span></span></li></ul><h3><br><br><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">25-03-454-04<br>#INDEL</span></span></h3><p></p>",
    "description_text": "La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures\n Non-exempt\n $15.35\n Job Summary:\n Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic\n Core Competencies:\n Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)\n Must have excellent phone etiquette\n Must possess excellent time management skills\n High attention to detail with high degree of organization\n Must be self-initiating and adaptable with ability to communicate to a variety of staff members\n Must exercise excellent judgement\n Must maintain a high level of confidentiality\n Must be able to work well under pressure and with minimal supervision\n Good organization and analytical abilities\n Exceptionally strong customer service, communication and interpersonal skills.\n Advocate for positive patient experience.\n Good basic math skills.\n Basic office skills- ability to use windows based software, copier, fax machine, etc.\n Demonstrated ability to treat patients with respect, dignity and culturally appropriate.\n High level of flexibility.\n Demonstrates competency in basic computer skills\n Job Requirements:\n High school graduate or equivalent and/or completion of a medical terminology course.\n One-year experience in a records department preferred.\n Ability to work in high stress environment\n Benefits:\n Health Insurance - PPO\n Dental Insurance\n Vision Insurance\n 401(K) with employer matching\n Life and AD&D Insurance\n Short Term Disability\n Long Term Disability\n Supplement Life Insurance\n Paid Time Off (PTO)\n Holidays (9)\n Education Reimbursement\n Cafeteria Plan\n Employee Assistance Program\n Travel Reimbursement\n 25-03-454-04\n#INDEL",
    "jsonld_jobposting": {
      "url": "https://laclinicadefamiliainc.applytojob.com/apply/g74HgKlFzu/Customer-Service-Representative-2503",
      "@type": "JobPosting",
      "title": "Customer Service Representative  (25-03)",
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      "datePosted": "2026-05-11",
      "description": "<h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures</span></span></h3><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Non-exempt</strong></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">$15.35</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Job Summary:</strong></span></span></p><h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic</span></span></h3><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Core Competencies:</strong></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must have excellent phone etiquette</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must possess excellent time management skills</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High attention to detail with high degree of organization</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be self-initiating and adaptable with ability to communicate to a variety of staff members</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must exercise excellent judgement</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must maintain a high level of confidentiality</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to work well under pressure and with minimal supervision</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Good organization and analytical abilities</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Exceptionally strong customer service, communication and interpersonal skills.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Advocate for positive patient experience.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Good basic math skills.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Basic office skills- ability to use windows based software, copier, fax machine, etc.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrated ability to treat patients with respect, dignity and culturally appropriate.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High level of flexibility.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrates competency in basic computer skills</span></span></li></ul><h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Job Requirements:</strong></span></span></h3><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High school graduate or equivalent and/or completion of a medical terminology course.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">One-year experience in a records department preferred.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to work in high stress environment</span></span></li></ul><h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Benefits:</strong></span></span></h3><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Health Insurance - PPO</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Dental Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Vision Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401(K) with employer matching</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Life and AD&D Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Short Term Disability</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Long Term Disability</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Supplement Life Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid Time Off (PTO)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Holidays (9)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Education Reimbursement</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Cafeteria Plan</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Travel Reimbursement</span></span></li></ul><h3><br><br><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">25-03-454-04<br>#INDEL</span></span></h3><p></p>",
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          "postalCode": "88007",
          "addressRegion": "NM",
          "addressLocality": "Las Cruces"
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      "validThrough": "2026-08-09",
      "uniqueJobCode": "job_20260511211816_5CBFAYJ2H1WBZZNB",
      "employmentType": "FULL_TIME",
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        "name": "La Clinica de Familia Inc.",
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