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HomeCompaniesFa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Associate Process Manager - TM

Associate Process Manager - TM

Fa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Pune 1, Pune, IN · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleAssociate Process Manager - TM
Normalized title-
Department / team-
LocationPune, IN, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2023-07-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-07-30

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Pune.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source5c466a77-39ab-4607-a465-522b55b59fd6
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles & responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Master’s Degree in M.Com/MBA/PGDM 3 to 5 years of experience in handling a team of minimum of 10 members and has good experience and knowledge of KYC, AML, and Due Diligence Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Should be good with logical and quantitative abilities to derive information from data. Organization eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Company At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value

Full job record

Job ID00ba64d00a76fa3829625e03195da605cd2ed82e
Org ID6568c89d-a39a-4b50-8f38-d5cc26030253
Source ID5c466a77-39ab-4607-a465-522b55b59fd6
Board ID5c466a77-39ab-4607-a465-522b55b59fd6
Provideroracle_hcm
Provider Job Key71685
TitleAssociate Process Manager - TM
Normalized Title
Statusactive
Activeyes
Location TextPune 1, Pune, IN
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityPune
Salary RawDescription The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles & responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Master’s Degree in M.Com/MBA/PGDM 3 to 5 years of experience in handling a team of minimum of 10 members and has good experience and knowledge of KYC, AML, and Due Diligence Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Should be good with logical and quantitative abilities to derive information from data. Organization eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Company At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/71685
Apply URLhttps://fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/71685
First Seen At2026-05-31 18:01:20Z
Last Seen At2026-07-30 12:17:45Z
Last Checked At2026-07-30 12:17:45Z
Last Changed At2026-05-31 18:01:20Z
Inactive At
Source Posted At2023-07-06 10:35:31Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-07-30/2026-07-30T12-17-14-783Z-bdc9359411cba420cd82f613bb01d52cbc28df6f27ddb42e565cbd32517a952a.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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Extensions
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Native Structured
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