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    "ExternalDescriptionStr": "<p><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Specialist, Client Operations</strong></span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">At BNY, our culture allows us to run our company better and enables employees’ growth and success.&nbsp;As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">We’re seeking a future team member for the role of <strong>Specialist, Client Operations </strong>to join our team. This role is located in&nbsp;<strong>Lake Mary, FL.</strong></span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">In this role, you’ll make an impact in the following ways:&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Supports clients in addressing operational and technical questions or issues and ensuring requests are executed.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Apply problem solving skills based on precedence and experience.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Uses communication skills to deliver high quality service to a specialized client base.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Provides clients with information related to BNY products and services representing a limited number of lines of business and geographies and directs them to the appropriate resources, as needed.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Leverages a general understanding of broader BNY services and offerings.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Monitors client inquiries and escalate non-routine or complex issues to the appropriate team member, as needed.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Tracks information related to general client issues and needs to support business development efforts.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Participates in internal activities and initiatives designed to improve client experience.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">No direct reports.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Supports a selected number of client accounts of limited complexity.</span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">To be successful in this role, we’re seeking the following:&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Bachelor’s degree or the equivalent combination of education and experience is required.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">0-3 years of total work experience preferred.&nbsp;</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Experience in an operational area and/or client services preferred.</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">At BNY, our culture speaks for itself, check out the latest BNY news at:</span></p><p><a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\"><span style=\"font-size: 11pt; line-height: 115%;\">BNY Newsroom</span></a></p><p><a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\"><span style=\"font-size: 11pt; line-height: 115%;\">BNY LinkedIn&nbsp;</span></a></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Here’s a few of our recent awards:&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">America’s Most Innovative Companies, Fortune, 2025</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">World’s Most Admired Companies, Fortune 2025</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">“Most Just Companies”, Just Capital and CNBC, 2025</span></li></ul><p><br><span style=\"font-size: 11pt; line-height: 115%;\">Our Benefits and Rewards:</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp;BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</span></p>",
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    "OrganizationDescriptionStr": "<p>At BNY, our culture speaks for itself, check out the latest BNY news at&nbsp;<a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\" rel=\"nofollow\">BNY Newsroom</a>&nbsp;&amp;&nbsp;<a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\" rel=\"nofollow\">BNY LinkedIn</a></p>\n<p style=\"margin-bottom:0in\">&nbsp;Here’s a few of our recent awards:</p>\n<ul style=\"margin-top:0in\">\n <li style=\"margin-bottom:0in\">America’s Most Innovative Companies, Fortune, 2025</li>\n <li style=\"margin-bottom:0in\">World’s Most Admired Companies, Fortune 2025</li>\n <li style=\"margin-bottom:0in\">“Most Just Companies”, Just Capital and CNBC, 2025</li>\n</ul>\n<ul></ul>\n<p>Our Benefits and Rewards:</p>\n<p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.</p>\n<p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p>\n<p>BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.&nbsp;</p>\n<p>Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p>\n<p>If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p>",
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