Inside Sales Rep / Parts Advisor

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  "source_hash": "ea49ff66643c1f90c966c95dcedaf4c78fc927716ab6295d3556476aebdad44c",
  "last_changed_at": "2026-05-30T06:12:05.029Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Kelowna, British Columbia, V1Y9R6, Canada",
    "city": "Kelowna",
    "region": null,
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:29:14.887Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Kelowna, British Columbia, V1Y9R6, Canada",
      "city": "Kelowna",
      "region": null,
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "63",
    "isRemote": null,
    "location": {
      "city": "Kelowna",
      "state": "British Columbia"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18518",
    "locationType": "0",
    "jobOpeningName": "Inside Sales Rep / Parts Advisor",
    "departmentLabel": "Administration",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Kelowna",
      "state": "British Columbia",
      "postalCode": "V1Y9R6",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-05-28",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><br></p>\n<p><span>Located in Kelowna, British Columbia, </span><span style=\"font-weight: bold\">Multi-Power Products Ltd.</span><span> </span><span>is a leading Canadian manufacturer of</span><span> </span><span style=\"font-weight: bold\">exploratory drilling and industrial equipment</span><span>, including custom-built drilling machinery. With over 40 years of experience, Multi-Power prides itself on delivering high-quality products that exceed customer expectations. Our team, from designers to fabricators to management, takes a customer-first approach and upholds these values in every decision.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 16px; font-weight: bold\">Are you passionate about matching the right parts with the right machines? Do you thrive in an environment where problem-solving and customer satisfaction are top priorities? If so, we want you to join our dynamic Sales team. </span></p>\n<p><br></p>\n<p><span>Duties/Responsibilities: </span></p>\n<ul>\n<li><span>Responding to Part Inquiries: Promptly respond to customer inquiries via phone, email, or walk-in regarding drilling equipment parts, pricing, availability, and technical specifications.</span></li>\n<li><span>Quoting and Pricing: Prepare and provide accurate price quotations to customers for drilling equipment parts &amp; hydraulic components.</span></li>\n<li><span>Order Processing: Process customer orders for parts accurately and efficiently, including verifying order details, pricing, and shipping information, and coordinating with the staging for order fulfilment.</span></li>\n<li><span>Product Knowledge: Develop a comprehensive understanding of Multi-Power’s inventory of drilling equipment parts, including their specifications, compatibility with different equipment models, and applications.</span></li>\n<li><span>Technical Support: Provide technical assistance to customers regarding Multi-Power drilling equipment parts, including helping with part identification, compatibility issues, and troubleshooting.</span></li>\n<li><span>Customer Relationship Management: Cultivate strong relationships with customers by providing exceptional service, addressing concerns promptly, and following up on inquiries, orders, and part deliveries.</span></li>\n<li><span>Sales Support: Collaborate with the sales team to identify opportunities for up selling related parts or accessories to customers based on their needs and existing orders.</span></li>\n<li><span>Documentation and Record-Keeping: Maintain accurate records of customer interactions, orders, and inquiries.</span></li>\n<li><span>Complaint Resolution: Handle customer complaints and issues professionally and efficiently, working towards satisfactory resolutions and escalating complex issues to appropriate channels when necessary.</span></li>\n<li><span>Meeting Sales Goals: Work towards meeting or exceeding assigned sales goals and targets, contributing to the overall sales objectives of the company.</span></li>\n</ul>\n<p><span> </span></p>\n<p><span>Qualifications:</span></p>\n<ul>\n<li><span>Ambitious: a desire to improve sales goals, procedures &amp; efficiencies</span></li>\n<li><span>Excellent communication skills</span></li>\n<li><span>Excellent customer service skills</span></li>\n<li><span>Good organizational skills</span></li>\n<li><span>Self-starter, self-motivated</span></li>\n<li><span>Able to work independently with minimal supervision and within the Sales team</span></li>\n<li><span>Computer literate (ERP, Microsoft 365)</span></li>\n<li><span>Previous Sales experience </span><br></li>\n<li><span>Drill parts sales experience an asset but not required</span><br></li>\n<li><span>Mechanical inclination an asset but not required</span></li>\n<li><span>Post-Secondary Training: not required but an asset</span></li>\n<li><span>High School graduate, Grade 12</span></li>\n</ul>\n<p><span> </span></p>\n<p><span>Position Type:  Salary, Full Time</span></p>\n<ul>\n<li><span>Hours are 8:00 a.m. to 5:00 p.m., Monday to Friday.</span></li>\n</ul>\n<p><span> </span></p>\n<p><span>MPP Paid Employment Packages Include:</span></p>\n<ul>\n<li><span>Health &amp; Dental coverage</span></li>\n<li><span>Employee and Family Assistance Program</span></li>\n<li><span>Monthly Membership to Community Athletics Gym</span></li>\n<li><span>Employer-paid Continuing Education Programs</span></li>\n<li><span>Career Advancement</span></li>\n<li><span>Employee Referral Benefits</span></li>\n</ul>\n<p><span> </span></p>\n<p><span>Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.</span></p>\n<p><span> </span><span><a target=\"_blank\" rel=\"noopener noreferrer\"></a></span></p>\n<p><span> </span></p>\n<p><br></p>",
    "compensation": "$28-$32 per hour",
    "departmentId": "18518",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Inside Sales Rep / Parts Advisor",
    "departmentLabel": "Administration",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://multipower.bamboohr.com/careers/63",
    "employmentStatusLabel": "Full-Time"
  }
}