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Home › Companies › 15cb3b0f 6b19 40d3 A112 33adbee439ea 19000101 000001 › Customer Service Representative

Customer Service Representative

15cb3b0f 6b19 40d3 A112 33adbee439ea 19000101 000001 · Dallas, TX, US, Dallas, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company15cb3b0f 6b19 40d3 A112 33adbee439ea 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationDallas, TX, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-14 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 15cb3b0f 6b19 40d3 A112 33adbee439ea 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dallas.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company15cb3b0f 6b19 40d3 A112 33adbee439ea 19000101 000001
Sourcef03ec92a-691f-49bc-84ab-c7a712da3a01
ATS providerADP Workforce Now Recruiting

Description

What We Do! We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer service, starting with our hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas. As they say, "There is no business, like trash business." What We Are Looking For! CUSTOMER SERVICE REPRESENTATIVE Bi-Lingual Highly Preferred!!! POSITION SUMMARY Handle inbound/outbound inquiries which result in but not limited to: setting up new accounts and services, providing service contract information, resolving customer issues or questions, and collecting payment while delivering great customer service and leaving a positive impression. ESSENTIAL DUTIES & RESPONSIBILITIES Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience Manage difficult or emotional customer situations, responds promptly to customer needs and responds to requests for service and assistance Provide accurate information about products and services to the customer Accurately document all calls and account information Identify and educate customers on services/products with the intent of suggestive upselling Process customer payments Perform outbound collection calls Review, monitor, and follow up on any assigned accounts as appropriate Protect customer information by keeping all information confidential Update job knowledge by attending training and educational opportunities Perform other assignments and duties as directed by supervisor MINIMUM QUALIFICATIONS 2 years of customer service experience 1 year of call center experience highly preferred 6 months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Teams Data entry, keyboard skills and use of a 10 key calculator are required Ability to work in a fast-paced environment Ability to multi-task, prioritize and manage time effectively Excellent follow-through and attention to detail Strong verbal and written communication skills Collaborate with others effectively PHYSICAL REQUIREMENTS Sitting for 6 - 8 hours a day Standing, walking, bending, kneeling, stooping, and climbing Ability to lift and move items up to 10 pounds EDUCATION High School diploma or equivalent required LICENSE AND CERTIFICATIONS None

Full job record

Job ID0093ab84862a4efe83d8fb5ede942af4d6d94573
Org ID91984a32-87b7-4e14-8b0c-19827a79f9fb
Source IDf03ec92a-691f-49bc-84ab-c7a712da3a01
Board IDf03ec92a-691f-49bc-84ab-c7a712da3a01
Provideradp_workforcenow
Provider Job Key18028
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextDallas, TX, US, Dallas, TX
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityDallas
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=15cb3b0f-6b19-40d3-a112-33adbee439ea&ccId=19000101_000001&lang=en_US&type=JS&jobId=18028&jwId=210410146_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=15cb3b0f-6b19-40d3-a112-33adbee439ea&ccId=19000101_000001&lang=en_US&type=JS&jobId=18028&jwId=210410146_1
First Seen At2026-05-31 19:00:37Z
Last Seen At2026-06-06 12:44:10Z
Last Checked At2026-06-06 12:44:10Z
Last Changed At2026-06-06 12:44:10Z
Inactive At—
Source Posted At2026-05-14 18:40:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=15cb3b0f-6b19-40d3-a112-33adbee439ea|19000101_000001/date=2026-06-06/2026-06-06T12-43-17-719Z-5aa859a1d6ace50d8b2ec84979ea8b7c5e352207523c3e17ffc94e2433081861.json
Event Fields
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  "last_changed_at": "2026-06-06T12:44:10.233Z",
  "active_status": "active"
}
Parsed Structured
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  "launch_scope": {
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  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div style=\"-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" data-pasted=\"true\"><span style=\"-webkit-tap-highlight-color: transparent; font-size: 14px;\"><b style=\"-webkit-tap-highlight-color: transparent;\">What We Do!</b></span><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\">We are a Texas Based - Texas Proud waste solutions provider servicing your&nbsp;local residential, commercial and municipal trash and recycling needs. We pride&nbsp;ourselves in providing exceptional customer service, starting with our hardworking Operations team&nbsp;to our Corporate&nbsp;Leadership. Since 2017, Frontier Waste Solutions has continued&nbsp;to grow and expand&nbsp;its footprint in&nbsp;Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas.</div><div style=\"-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><br style=\"-webkit-tap-highlight-color: transparent;\">As they say, &quot;There is no business, like trash business.&quot;&nbsp;</div><div style=\"-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">What We Are Looking For!</b><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><u style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">CUSTOMER SERVICE REPRESENTATIVE</b></u><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><u style=\"-webkit-tap-highlight-color: transparent;\">Bi-Lingual&nbsp;Highly Preferred!!!</u><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">POSITION SUMMARY</b><br style=\"-webkit-tap-highlight-color: transparent;\">Handle inbound/outbound inquiries which result in but not limited to: setting up new accounts and services, providing service contract information, resolving customer issues or questions, and collecting payment while delivering great customer service and leaving a positive impression.<br style=\"-webkit-tap-highlight-color: transparent;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">ESSENTIAL DUTIES &amp; RESPONSIBILITIES</b></div><ul style=\"-webkit-tap-highlight-color: transparent; padding: 0px 40px; margin: 1em 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Manage difficult or emotional customer situations, responds promptly to customer needs and responds to requests for service and assistance</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Provide accurate information about products and services to the customer</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Accurately document all calls and account information</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Identify and educate customers on services/products with the intent of suggestive upselling</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Process customer payments</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Perform outbound collection calls</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Review, monitor, and follow up on any assigned accounts as appropriate</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Protect customer information by keeping all information confidential</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Update job knowledge by attending training and educational opportunities</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Perform other assignments and duties as directed by supervisor</li></ul><div style=\"-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><b style=\"-webkit-tap-highlight-color: transparent;\">MINIMUM QUALIFICATIONS</b></div><ul style=\"-webkit-tap-highlight-color: transparent; padding: 0px 40px; margin: 1em 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">2 years of customer service experience</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">1 year of call center experience highly preferred</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">6 months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Teams</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Data entry, keyboard skills and use of a 10 key calculator are required</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Ability to work in a fast-paced environment</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Ability to multi-task, prioritize and manage time effectively</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Excellent follow-through and attention to detail</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Strong verbal and written communication skills</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Collaborate with others effectively</li></ul><div style=\"-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><b style=\"-webkit-tap-highlight-color: transparent;\">PHYSICAL REQUIREMENTS</b></div><ul style=\"-webkit-tap-highlight-color: transparent; padding: 0px 40px; margin: 1em 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Sitting for 6 - 8 hours a day</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Standing, walking, bending, kneeling, stooping, and climbing</li><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">Ability to lift and move items up to 10 pounds</li></ul><div style=\"-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><b style=\"-webkit-tap-highlight-color: transparent;\">EDUCATION</b></div><ul style=\"-webkit-tap-highlight-color: transparent; padding: 0px 40px; margin: 1em 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">High School diploma or equivalent required</li></ul><div style=\"-webkit-tap-highlight-color: transparent; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><br style=\"-webkit-tap-highlight-color: transparent;\"><b style=\"-webkit-tap-highlight-color: transparent;\">LICENSE AND CERTIFICATIONS</b></div><ul style=\"-webkit-tap-highlight-color: transparent; padding: 0px 40px; margin: 1em 0px; list-style: disc; color: rgba(0, 0, 0, 0.87); font-family: InterVariable, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><li style=\"-webkit-tap-highlight-color: transparent; line-height: 20px;\">None</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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        "address": {
          "cityName": "Dallas",
          "postalCode": "75201",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": " Dallas, TX, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/18028?cid=15cb3b0f-6b19-40d3-a112-33adbee439ea&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17452
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/0093ab84862a4efe83d8fb5ede942af4d6d94573?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/91984a32-87b7-4e14-8b0c-19827a79f9fbJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/f03ec92a-691f-49bc-84ab-c7a712da3a01JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/0093ab84862a4efe83d8fb5ede942af4d6d94573/eventsJSON

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