Sales & Service Manager

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  "last_changed_at": "2026-05-30T05:53:56.811Z",
  "active_status": "active"
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  "location": {
    "raw": "Bishopville, Maryland, 21813, United States",
    "city": "Bishopville",
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    "country": "United States",
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  "inferred_at": "2026-06-06T10:26:08.454Z",
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    "id": "233",
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    "location": {
      "city": "Bishopville",
      "state": "Maryland"
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    "jobOpeningName": "Sales & Service Manager",
    "departmentLabel": "Managers",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Bishopville",
      "state": "Maryland",
      "postalCode": "21813",
      "addressCountry": "United States"
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    "datePosted": "2026-04-22",
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    "description": "<p><span style=\"font-size: 24pt\"><span>🌊 <span style=\"font-weight: bold\">Who We Are</span></span></span></p>\n<p>At Seaside Plumbing, we’re not just fixing plumbing—we’re restoring peace, uplifting lives, and raising the standard of what service in the trades looks like.</p>\n<p>We believe:</p>\n<ul>\n<li>Service should feel human, not transactional</li>\n<li>Technicians should be respected, trained, and developed—not just managed</li>\n<li>Leadership should be present, accountable, and growth-focused</li>\n<li>And a career in the trades can be something you’re proud of—not just something you do</li>\n</ul>\n<p>We’ve built a company where people grow, customers trust us, and the bar is set high.</p>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>⚠️ <span style=\"font-weight: bold\">Let’s Be Clear (Read This First)</span></span></span></p>\n<p>This is not for everyone.</p>\n<p>This is not a passive management role.<br>This is not just keeping the board full and putting out fires.</p>\n<p>This is a <span style=\"font-weight: bold\">high-performance leadership role</span> where:</p>\n<ul>\n<li>Accountability matters</li>\n<li>Coaching matters</li>\n<li>Results matter</li>\n</ul>\n<p>You are responsible for the performance, development, and standards of your team.</p>\n<p>If you avoid hard conversations, struggle to hold people accountable, or prefer low expectations—this is not the place for you.</p>\n<p>👉 <span style=\"font-weight: bold\">We are where the best come to become elite—and you are responsible for leading them there.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>🔧 <span style=\"font-weight: bold\">What You’ll Do</span></span></span></p>\n<p>As a Service &amp; Sales Manager at Seaside, you will:</p>\n<ul>\n<li>Lead, coach, and develop a team of Service Technicians</li>\n<li>Set clear expectations and hold your team accountable to performance standards</li>\n<li>Conduct ride-alongs, 1:1s, and ongoing coaching</li>\n<li>Drive revenue through technician performance and execution</li>\n<li>Partner with dispatch and customer service to optimize operations</li>\n<li>Monitor KPIs and take action when performance is off track</li>\n<li>Support hiring, onboarding, and development of new technicians</li>\n<li>Step in to assist with technical challenges and closing sales when needed</li>\n<li>Ensure every customer receives a 5-star experience</li>\n<li>Address customer concerns and resolve issues professionally</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>💪 <span style=\"font-weight: bold\">What Success Looks Like Here</span></span></span></p>\n<ul>\n<li>Your team performs at a high level—consistently</li>\n<li>Technicians are improving, growing, and engaged</li>\n<li>KPIs are met or exceeded</li>\n<li>Customers trust us and refer us</li>\n<li>You address problems early and directly</li>\n<li>You lead with clarity, consistency, and accountability</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>🧠 <span style=\"font-weight: bold\">What Makes This Role Different</span></span></span></p>\n<p>This is not just about managing people.</p>\n<p>We invest heavily in:</p>\n<ul>\n<li>Leadership development</li>\n<li>Coaching and performance systems</li>\n<li>Building strong, capable teams</li>\n</ul>\n<p>You won’t just manage a team here—<br>👉 You’ll build one, develop it, and elevate it.</p>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>💰 <span style=\"font-weight: bold\">Compensation &amp; Benefits</span></span></span></p>\n<p>We believe great people deserve to be taken care of.</p>\n<ul>\n<li>Competitive pay</li>\n<li><span style=\"font-weight: bold\">100% paid health, dental, and vision (for you AND your family)</span></li>\n<li>401(k) with 4% match</li>\n<li><span style=\"font-weight: bold\">Profit sharing</span></li>\n<li>Paid time off and holidays</li>\n<li>NO emergency on-call</li>\n<li>Gym membership</li>\n</ul>\n<p>👉 Very few companies offer what we offer. We mean that.</p>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>🧩 <span style=\"font-weight: bold\">Who This Is For</span></span></span></p>\n<p>This role is a great fit if you:</p>\n<ul>\n<li>Naturally lead and hold people accountable</li>\n<li>Are comfortable having tough conversations</li>\n<li>Care about both people AND performance</li>\n<li>Take ownership and follow through consistently</li>\n<li>Want to build and develop a high-performing team</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>🚫 <span style=\"font-weight: bold\">Who This Is NOT For</span></span></span></p>\n<p>This is NOT a fit if you:</p>\n<ul>\n<li>Avoid conflict or accountability</li>\n<li>Struggle to coach or develop others</li>\n<li>Prefer reactive work over proactive leadership</li>\n<li>Don’t take ownership of team performance</li>\n<li>Want a low-pressure management role</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>📍 <span style=\"font-weight: bold\">Location</span></span></span></p>\n<p>Serving homeowners across the Eastern Shore of Maryland and Delaware.</p>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>🔥 <span style=\"font-weight: bold\">Final Word</span></span></span></p>\n<p>There are easier management roles out there.</p>\n<p>But if you’re looking for:</p>\n<ul>\n<li>Ownership</li>\n<li>Impact</li>\n<li>The ability to lead and develop a strong team</li>\n<li>And a role where your leadership actually matters</li>\n</ul>\n<p>👉 This is where you raise your standard—and help others do the same.</p>\n<p><br></p>\n<p><span style=\"font-size: 24pt\"><span>📩 <span style=\"font-weight: bold\">Apply Now</span></span></span></p>\n<p>If you’re ready to lead at a high level and make a real impact, we’d love to meet you.</p>\n<p><br></p>\n<p>Seaside Plumbing is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives.</p>",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://seasideplumbing.bamboohr.com/careers/233",
    "employmentStatusLabel": "Full-Time"
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