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GTM Operations Senior Analyst

Hhaexchange · New York City Metropolitan Area · Hybrid · Active · $120,000–$135,000 / year · Lever

Job facts

FieldValue
CompanyHhaexchange
TitleGTM Operations Senior Analyst
Normalized title-
Department / teamOperations / Revenue Operations
LocationNew York City Metropolitan Area, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$120,000–$135,000 / year
Statusactive
ATS providerLever
Posted / first seen2026-05-14 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hhaexchange.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Lever.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New York City Metropolitan Area.Open
Department jobsActive postings in Operations.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHhaexchange
Source4381073e-590b-49bf-a33a-99690844b917
ATS providerLever

Description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The GTM Operations Senior Analyst is the operational backbone of a high-output Revenue Operations team. You will be the primary point of contact for the sales and CS teams on deal desk, CPQ, Salesforce governance, commissions, and ad hoc reporting. You will balance operational execution—keeping quotes clean, triaging pricing escalations, fielding report requests, and ensuring the GTM systems stack runs smoothly—and process automation and optimization: documenting what’s repetitive, identifying automation candidates, and partnering with the team to eliminate manual work over time. You’ll report to the VP, Revenue with daily collaboration and direct access to GTM leadership. That proximity means you’ll develop real fluency across our entire GTM systems stack—Salesforce, CPQ, SalesLoft, HubSpot, commissions—and build judgment on how deals move through the pipe, how pricing decisions get made, and where the operational friction actually lives. This is a hybrid position, with an expectation to report to the Midtown Manhattan office 3 days/week (typically Tues/Wed/Thurs). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The base salary range for this US-based, full-time, and exempt position is $120,000 - $135,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. Essential Job Duties Deal Desk & CPQ Operations Own CPQ quote accuracy and hygiene—ensuring quotes in Salesforce are clean, complete, and compliant before they reach the field or a customer. Serve as first point of contact for rep-facing deal desk support on standard deals; route non-standard or high-value exceptions to the Pricing Lead. Manage pricing escalation triage: distinguish standard from non-standard, apply routing logic, and escalate without pulling in VP-level judgment on routine matters. Maintain quote-to-close process compliance—flagging deviations, documenting patterns, and surfacing systemic issues. GTM Systems & Salesforce Governance Own day-to-day Salesforce data governance: account ownership policy enforcement, data quality exception reporting, and field-facing triage. Support SalesLoft cadence governance and HubSpot campaign operations in partnership with BizOps. Serve as the business-side liaison to BizOps on systems administration—translating field needs into clear requirements. Field Operations & Reporting Handle ad hoc report requests from sales managers, reps, and CS—providing fast-turn responses that reduce the need for VP escalation. Generate implementation funnel reports and recurring analytics packs, transitioning recurring deliverables to automated pipelines as they mature. Own commission processing and statement generation. Support new rep onboarding to GTM systems in partnership with Sales Enablement. Prepare data inputs for quarterly board reporting and investor update packs as needed. Automation & Continuous Improvement Catalogue request types, volume, and resolution patterns to build a data-driven case for automation prioritization. Partner with the VP, Revenue to translate high-volume, repetitive requests into automation candidates. Act as the field-side QA layer on AI-generated outputs—flagging anomalies, edge cases, and failure modes before they reach stakeholders. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor’s degree in Business, Analytics, Finance, or related field. 3–5 years in Sales Operations, Revenue Operations, or GTM Analytics at a SaaS company. Hands-on Salesforce experience required—data governance, reporting, and workflow familiarity; CPQ experience strongly preferred. Experience with SalesLoft, HubSpot, or equivalent sales engagement and marketing automation platforms. Reaches for AI tools (Claude, ChatGPT, Copilot) to draft reports, clean data, or prototype solutions before building manually—you don’t need to write production code, but you should be the person who tries the AI approach first. High judgment in ambiguous situations: able to distinguish what to resolve independently vs. what to escalate. Strong analytical skills—can pull, structure, and present data without heavy tooling support. Preferred PE-backed or high-growth SaaS environment experience. Healthcare technology, Medicaid, or home and community-based care domain knowledge. Exceptional cross-functional communication—effective with sales reps, CS, Finance, and BizOps without losing context between audiences.

Full job record

Job ID0080d8019fda5528b206133d5e03a27ae7fc9481
Org ID215cfdb1-1be5-4171-9df0-de1fe1c07437
Source ID4381073e-590b-49bf-a33a-99690844b917
Board ID4381073e-590b-49bf-a33a-99690844b917
Providerlever
Provider Job Keyb4d266dd-fc11-4237-bce2-60c7d8eddae2
TitleGTM Operations Senior Analyst
Normalized Title—
Statusactive
Activeyes
Location TextNew York City Metropolitan Area
DepartmentOperations
TeamRevenue Operations
Employment TypeFull Time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
Region—
CityNew York City Metropolitan Area
Salary Rawsalary range for this US-based, full-time, and exempt position is $120,000 - $135,000, not including variable compensation
Salary Min120,000
Salary Max135,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://jobs.lever.co/hhaexchange/b4d266dd-fc11-4237-bce2-60c7d8eddae2
Apply URLhttps://jobs.lever.co/hhaexchange/b4d266dd-fc11-4237-bce2-60c7d8eddae2/apply
First Seen At2026-05-29 07:02:21Z
Last Seen At2026-06-06 20:03:04Z
Last Checked At2026-06-06 20:03:04Z
Last Changed At2026-05-29 07:02:21Z
Inactive At—
Source Posted At2026-05-14 18:48:59Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=hhaexchange/date=2026-06-06/2026-06-06T20-03-03-037Z-071f64cd5206ae346bf19c42443f65bb653f1fbebba53c98eef699b1b1d472ac.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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  "launch_scope": {
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  "salary_period": "year",
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  "salary_currency": "USD"
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Extensions
{}
Native Structured
{
  "lists": [
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      "text": "Essential Job Duties",
      "content": "<div style=\"font-size: 12pt; font-family: 'Times New Roman', serif;\"><strong><em><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Deal Desk &amp; CPQ Operations</span></em></strong></div>\n\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Own CPQ quote accuracy and hygiene—ensuring quotes in Salesforce are clean, complete, and compliant before they reach the field or a customer.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Serve as first point of contact for rep-facing deal desk support on standard deals; route non-standard or high-value exceptions to the Pricing Lead.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Manage pricing escalation triage: distinguish standard from non-standard, apply routing logic, and escalate without pulling in VP-level judgment on routine matters.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Maintain quote-to-close process compliance—flagging deviations, documenting patterns, and surfacing systemic issues.</span></li>\n\n<p style=\"margin: 6pt 0in 3pt; font-size: 12pt; font-family: 'Times New Roman', serif;\"><strong><em><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">GTM Systems &amp; Salesforce Governance</span></em></strong></p>\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Own day-to-day Salesforce data governance: account ownership policy enforcement, data quality exception reporting, and field-facing triage.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Support SalesLoft cadence governance and HubSpot campaign operations in partnership with BizOps.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Serve as the business-side liaison to BizOps on systems administration—translating field needs into clear requirements.</span></li>\n\n<p style=\"margin: 6pt 0in 3pt; font-size: 12pt; font-family: 'Times New Roman', serif;\"><strong><em><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Field Operations &amp; Reporting</span></em></strong></p>\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Handle ad hoc report requests from sales managers, reps, and CS—providing fast-turn responses that reduce the need for VP escalation.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Generate implementation funnel reports and recurring analytics packs, transitioning recurring deliverables to automated pipelines as they mature.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Own commission processing and statement generation.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Support new rep onboarding to GTM systems in partnership with Sales Enablement.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Prepare data inputs for quarterly board reporting and investor update packs as needed.</span></li>\n\n<p style=\"margin: 6pt 0in 3pt; font-size: 12pt; font-family: 'Times New Roman', serif;\"><strong><em><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Automation &amp; Continuous Improvement</span></em></strong></p>\n\n<li style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Catalogue request types, volume, and resolution patterns to build a data-driven case for automation prioritization.</span></li>\n<li style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Partner with the VP, Revenue to translate high-volume, repetitive requests into automation candidates.</span></li>\n<li style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Act as the field-side QA layer on AI-generated outputs—flagging anomalies, edge cases, and failure modes before they reach stakeholders.</span></li>\n</ul></ul>"
    },
    {
      "text": "Other Job Duties",
      "content": "\n<li>Other duties as assigned by supervisor or HHAeXchange leader</li>\n"
    },
    {
      "text": "Travel Requirements",
      "content": "\n<li>Travel up to 10%, including overnight travel</li>\n"
    },
    {
      "text": "Required Education, Experience, Certifications and Skills ",
      "content": "\n<li style=\"list-style-type: none;\">\n<ul style=\"margin-bottom: 8pt; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">Bachelor’s degree in Business, Analytics, Finance, or related field.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">3–5 years in Sales Operations, Revenue Operations, or GTM Analytics at a SaaS company.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">Hands-on Salesforce experience required—data governance, reporting, and workflow familiarity; CPQ experience strongly preferred.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">Experience with SalesLoft, HubSpot, or equivalent sales engagement and marketing automation platforms.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">Reaches for AI tools (Claude, ChatGPT, Copilot) to draft reports, clean data, or prototype solutions before building manually—you don’t need to write production code, but you should be the person who tries the AI approach first.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">High judgment in ambiguous situations: able to distinguish what to resolve independently vs. what to escalate.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">Strong analytical skills—can pull, structure, and present data without heavy tooling support.</span></li>\n\n<p style=\"margin: 6pt 0in 3pt; font-size: 12pt; font-family: 'Times New Roman', serif;\"><strong><em><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: black;\">Preferred</span></em></strong></p>\n<ul style=\"margin-bottom: 8pt; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">PE-backed or high-growth SaaS environment experience.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">Healthcare technology, Medicaid, or home and community-based care domain knowledge.</span></li>\n<li style=\"margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 10.0pt; line-height: 106%; font-family: Arial, sans-serif; color: black;\">Exceptional cross-functional communication—effective with sales reps, CS, Finance, and BizOps without losing context between audiences.</span></li>\n\n<p style=\"margin: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;\">&nbsp;</p>\n<p style=\"margin: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;\"><em><span style=\"font-size: 10.0pt; font-family: Arial, sans-serif;\">&nbsp;</span></em></p>\n\n</ul></ul></li>"
    }
  ],
  "country": "US",
  "createdAt": 1778784539109,
  "updatedAt": null,
  "categories": {
    "team": "Revenue Operations",
    "location": "New York City Metropolitan Area",
    "commitment": "Full Time",
    "department": "Operations",
    "allLocations": [
      "New York City Metropolitan Area"
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  "salaryRange": null,
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