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HomeCompaniesHdat Fa Us2 Oraclecloud Com CxAccount Management Specialist

Account Management Specialist

Hdat Fa Us2 Oraclecloud Com Cx · Memphis, TN, United States; US TN Memphis Terminal · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdat Fa Us2 Oraclecloud Com Cx
TitleAccount Management Specialist
Normalized title-
Department / teamAccount Management/Customer Service
LocationMemphis, TN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-01-09 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hdat Fa Us2 Oraclecloud Com Cx.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Memphis.Open
Department jobsActive postings in Account Management/Customer Service.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdat Fa Us2 Oraclecloud Com Cx
Source4bf6f563-deeb-43ed-a4ce-0ebd800660b2
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Essential Job Functions: Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions. Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges. Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems. Offer alternative transportation solutions as necessary by analyzing internal and external account metrics. Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). Communicate with shipper and consignee contacts regarding exception notification and problem resolution. Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools. Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner. Duties, responsibilities and activities may be assigned or changed from time to time Minimum Requirements: Bachelor's degree in business, logistics, supply chain, or management preferred. Experience in the transportation industry preferred. Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred. Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word. Highly effective communication, both verbal and written. Attention to detail, organizational skills, and customer focused. Ability to work weekend rotation when scheduled.

Full job record

Job ID00627e7a928f83d1876658049b946cdcdc4ba8a2
Org ID0b414854-c417-4ee3-9082-27759885388e
Source ID4bf6f563-deeb-43ed-a4ce-0ebd800660b2
Board ID4bf6f563-deeb-43ed-a4ce-0ebd800660b2
Provideroracle_hcm
Provider Job Key11095
TitleAccount Management Specialist
Normalized Title
Statusactive
Activeyes
Location TextMemphis, TN, United States; US TN Memphis Terminal
DepartmentAccount Management/Customer Service
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionTN
CityMemphis
Salary RawDescription Essential Job Functions: Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions. Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges. Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems. Offer alternative transportation solutions as necessary by analyzing internal and external account metrics. Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). Communicate with shipper and consignee contacts regarding exception notification and problem resolution. Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools. Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner. Duties, responsibilities and activities may be assigned or changed from time to time Minimum Requirements: Bachelor's degree in business, logistics, supply chain, or management preferred. Experience in the transportation industry preferred. Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred. Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word. Highly effective communication, both verbal and written. Attention to detail, organizational skills, and customer focused. Ability to work weekend rotation when scheduled.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11095
Apply URLhttps://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11095
First Seen At2026-05-31 18:00:09Z
Last Seen At2026-06-06 20:12:01Z
Last Checked At2026-06-06 20:12:01Z
Last Changed At2026-05-31 18:00:09Z
Inactive At
Source Posted At2026-01-09 21:21:03Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdat.fa.us2.oraclecloud.com|cx/date=2026-06-06/2026-06-06T20-11-52-631Z-c797b66097a0a4b6b471db4718518c4939cdfaba3dce0fcdf6b952a988ac2238.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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}
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