Home › Companies › Hdat Fa Us2 Oraclecloud Com Cx › Account Management Specialist
Account Management Specialist
Hdat Fa Us2 Oraclecloud Com Cx · Memphis, TN, United States; US TN Memphis Terminal · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdat Fa Us2 Oraclecloud Com Cx |
| Title | Account Management Specialist |
| Normalized title | - |
| Department / team | Account Management/Customer Service |
| Location | Memphis, TN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-01-09 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdat Fa Us2 Oraclecloud Com Cx. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Memphis. | Open |
| Department jobs | Active postings in Account Management/Customer Service. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdat Fa Us2 Oraclecloud Com Cx |
| Source | 4bf6f563-deeb-43ed-a4ce-0ebd800660b2 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Essential Job Functions:
Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions.
Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges.
Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems.
Offer alternative transportation solutions as necessary by analyzing internal and external account metrics.
Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP).
Communicate with shipper and consignee contacts regarding exception notification and problem resolution.
Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.
Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner.
Duties, responsibilities and activities may be assigned or changed from time to time
Minimum Requirements:
Bachelor's degree in business, logistics, supply chain, or management preferred.
Experience in the transportation industry preferred.
Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred.
Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.
Highly effective communication, both verbal and written.
Attention to detail, organizational skills, and customer focused.
Ability to work weekend rotation when scheduled.
Full job record
| Job ID | 00627e7a928f83d1876658049b946cdcdc4ba8a2 |
| Org ID | 0b414854-c417-4ee3-9082-27759885388e |
| Source ID | 4bf6f563-deeb-43ed-a4ce-0ebd800660b2 |
| Board ID | 4bf6f563-deeb-43ed-a4ce-0ebd800660b2 |
| Provider | oracle_hcm |
| Provider Job Key | 11095 |
| Title | Account Management Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Memphis, TN, United States; US TN Memphis Terminal |
| Department | Account Management/Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | Memphis |
| Salary Raw | Description Essential Job Functions: Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions. Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges. Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems. Offer alternative transportation solutions as necessary by analyzing internal and external account metrics. Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). Communicate with shipper and consignee contacts regarding exception notification and problem resolution. Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools. Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner. Duties, responsibilities and activities may be assigned or changed from time to time Minimum Requirements: Bachelor's degree in business, logistics, supply chain, or management preferred. Experience in the transportation industry preferred. Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred. Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word. Highly effective communication, both verbal and written. Attention to detail, organizational skills, and customer focused. Ability to work weekend rotation when scheduled. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11095 |
| Apply URL | https://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11095 |
| First Seen At | 2026-05-31 18:00:09Z |
| Last Seen At | 2026-06-06 20:12:01Z |
| Last Checked At | 2026-06-06 20:12:01Z |
| Last Changed At | 2026-05-31 18:00:09Z |
| Inactive At | — |
| Source Posted At | 2026-01-09 21:21:03Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdat.fa.us2.oraclecloud.com|cx/date=2026-06-06/2026-06-06T20-11-52-631Z-c797b66097a0a4b6b471db4718518c4939cdfaba3dce0fcdf6b952a988ac2238.json |
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