Entry Level Claims Examiner (Dental, Vision & Hearing)

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.18.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.46.11/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.36.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.36.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.36.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div style=\"line-height: 1;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.23.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><strong><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\">Who we are:<br></span></strong><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.19.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><span style=\"font-family: georgia, serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span><span id=\"isPasted\" style=\"font-size: 16px; font-family: georgia, serif;\"><span style=\"color: rgb(0, 0, 0);\">ManhattanLife Insurance and Annuity Company was founded in 1850, the Company&rsquo;s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife&rsquo;s enduring history, and an indicator of the reliability of our future. ManhattanLife&rsquo;s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.</span></span><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\"><strong><span style=\"line-height: 115%;\"><br><br>Scope and Purpose:</span></strong></span><span style=\"font-size: 16px; font-family: georgia, serif;\"><span style=\"color: rgb(0, 0, 0);\"><br><br>ManhattanLife is seeking a Claims Examiner for </span><span id=\"isPasted\" style=\"line-height: 107%; color: rgb(0, 0, 0);\">our Dental, Vision &amp; Hearing team. They will support our organization&rsquo;s Claims team. </span><span style=\"color: rgb(0, 0, 0);\">Claims Examiners evaluate and process claim submissions. They also provide customer service to our policyholders over the phone. </span></span><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong><span style=\"line-height: 115%;\"><br><br></span></strong><strong><span style=\"line-height: 115%;\">Duties and Responsibilities:</span></strong></span><ul style=\"margin-left: 24px ;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Analyze claims based on all claim documentation received and provide timely follow-ups for claims being adjudicated.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Process and resolve insurance claims in accordance to claim procedures, policy provisions and limitations, policy application, underwriting guidelines, medical conditions, company philosophy and state insurance laws.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Make decisions and ensure the successful resolution of inquiries and complaints by preparing accurate and timely activity reports.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Correspond with insured, doctors, hospitals, and other third parties to collect data.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Process payments.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Explain decisions to customers through appropriate communication channels.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Communicate via written correspondence or e-mail to claimants.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Confirm the validity of the contract between the company and Policy-owner on Agency issued contracts, process policy amendments or rescissions when necessary.</li></ul><p style=\"margin: 12pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Minimum Qualifications:</strong></span></p><p style=\"margin: 12pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">High School diploma or equivalent (GED).&nbsp;</span></p><p style=\"margin: 0in 4.9pt 0in 36px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0in 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Knowledge, Skills and Abilities:</strong></span></p><ul style=\"margin-left: 24px ;\"><li style=\"margin-top: 0.05pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">1+ years of claims experience preferred.</li><li style=\"margin-top: 0.05pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Solid knowledge of ICD-9, ICD-10 or medical coding.</li><li style=\"margin-top: 0.05pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Excellent phone skills and an ability to communicate in a friendly and effective manner with our customers.</li><li style=\"margin-top: 0.05pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Background in insurance claims is preferred in any discipline of <span id=\"isPasted\" style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">Medicare Supplement, Dental, Vision &amp; Hearing, Cancer, Home Healthcare, Short Term Care, or Disability.</span></li><li style=\"margin-top: 0.05pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Understanding of basic medical terminology.</li><li style=\"margin-top: 0.05pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Ability to work independently and in a team environment.&nbsp;</li><li style=\"margin-top: 0.05pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\">Ability to prioritize and manage workload to meet deadlines.</li></ul><p id=\"isPasted\" style=\"margin: 0in 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; text-align: justify; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Travel Requirements:&nbsp;</strong></span></p><p style=\"margin: 0in 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; text-align: justify; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">This position may require light travel within a ten-mile radius from one office location to another as needed.&nbsp;</span></p><p style=\"margin: 0.05pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>&nbsp;</strong></span></p><p style=\"margin: 0.05pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Professional Development:</strong></span></p><ul style=\"margin-left: 24px ;\"><li style=\"margin-top: 0.7pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\"><span style=\"line-height: 115%;\">Establish annual objectives for professional growth.</span></li><li style=\"margin-top: 0.5pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\"><span style=\"line-height: 115%;\">Keep pace with developments in the&nbsp;discipline.</span></li><li style=\"margin-top: 0.65pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\"><span style=\"line-height: 115%;\">Learn and apply technologies that support professional and personal growth.</span></li><li style=\"margin-top: 0.55pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0); line-height: 1;\"><span style=\"line-height: 115%;\">Participate in the evaluation process.</span><span style=\"font-size: 16px; line-height: 115%; font-family: georgia, serif; color: rgb(0, 0, 0);\">&nbsp;</span></li></ul><p style=\"margin: 1.5pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Physical Demands:</strong></span></p><p style=\"margin: 0in 6.15pt 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; text-align: justify; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">The physical demands described here are representative of those that must be met by an employee to success fully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.</span></p><p style=\"margin: 0.55pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0in 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Work Environment:</strong></span></p><p style=\"margin: 0in 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; text-align: justify; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.&nbsp;</span></p><p style=\"margin: 0.5pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0in 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Other Duties:</strong></span></p><p style=\"margin: 0.15pt 7.85pt 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts&nbsp;management&rsquo;s right to assign or reassign duties and responsibilities to the job at any time without notice.</span></p><p style=\"margin: 0.35pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-size: 16px; font-family: georgia, serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0.05pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-family: georgia, serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>AAP/EEO&nbsp;Statement:</strong></span></p><p style=\"margin: 0.05pt 0in 0in 8px; font-size: 15px; font-family: Calibri, sans-serif; line-height: 1;\"><span style=\"font-size: 16px; color: rgb(0, 0, 0); font-family: georgia, serif;\">ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. &nbsp;ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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