General Manager

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    "description_html": "<p>&nbsp;&nbsp;</p><p>The General Manager is responsible for the overall operational and financial performance of our 2 Baltimore area dental laboratories. This role leads day-to-day operations, assist leaders with P&amp;L performance, and drives continuous improvement while building a high-performing, engaged team.</p><p>This is a hands-on leadership role ideal for someone who thrives in a manufacturing or production environment, is comfortable with data and financial accountability, and values both results and culture.</p><p><br></p><p><strong>Operations &amp; Financial Management</strong></p><ul><li>Partner with Lab President to manage the lab’s P&amp;L and EBITDA performance</li><li>Participate in daily financial and performance calls with corporate leadership&nbsp;</li><li>Monitor labor, expenses, productivity, and on-time delivery and backup payroll if needed</li><li>Review operational and financial reports; drive corrective actions<br>&nbsp;</li></ul><p><strong>Leadership &amp; Team Development</strong></p><ul><li>Lead, coach, and develop employees, including frontline leaders</li><li>Ensure attendance, performance, and policy compliance</li><li>Conduct coaching, performance feedback, and corrective actions</li><li>Build a culture of accountability, engagement, and continuous improvement<br>&nbsp;</li></ul><p><strong>Quality, Safety &amp; Compliance</strong></p><ul><li>Ensure consistent quality standards and service-level commitments&nbsp;</li><li>Enforce SOPs, safety programs, and company policies</li><li>Ensure compliance with OSHA and state workplace safety laws</li><li>Maintain building security and customer compliance requirements<br>&nbsp;</li></ul><p><strong>Process Improvement &amp; Customer Focus</strong></p><ul><li>Identify and implement operational improvements</li><li>Partner with internal teams and customers to resolve issues</li><li>Support continuous improvement initiatives across the lab<br><br>&nbsp;</li></ul>",
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      "description": "<p>Description</p><p>  </p><p>The General Manager is responsible for the overall operational and financial performance of our 2 Baltimore area dental laboratories. This role leads day-to-day operations, assist leaders with P&L performance, and drives continuous improvement while building a high-performing, engaged team.</p><p>This is a hands-on leadership role ideal for someone who thrives in a manufacturing or production environment, is comfortable with data and financial accountability, and values both results and culture.</p><p><br/></p><p><strong>Operations & Financial Management</strong></p><ul><li>Partner with Lab President to manage the lab’s P&L and EBITDA performance</li><li>Participate in daily financial and performance calls with corporate leadership </li><li>Monitor labor, expenses, productivity, and on-time delivery and backup payroll if needed</li><li>Review operational and financial reports; drive corrective actions<br/> </li></ul><p><strong>Leadership & Team Development</strong></p><ul><li>Lead, coach, and develop employees, including frontline leaders</li><li>Ensure attendance, performance, and policy compliance</li><li>Conduct coaching, performance feedback, and corrective actions</li><li>Build a culture of accountability, engagement, and continuous improvement<br/> </li></ul><p><strong>Quality, Safety & Compliance</strong></p><ul><li>Ensure consistent quality standards and service-level commitments </li><li>Enforce SOPs, safety programs, and company policies</li><li>Ensure compliance with OSHA and state workplace safety laws</li><li>Maintain building security and customer compliance requirements<br/> </li></ul><p><strong>Process Improvement & Customer Focus</strong></p><ul><li>Identify and implement operational improvements</li><li>Partner with internal teams and customers to resolve issues</li><li>Support continuous improvement initiatives across the lab<br/><br/> </li></ul><p>Requirements</p><p>  </p><ul><li>Bachelor’s degree  </li><li>5+ years of leadership experience </li><li>Proven P&L management experience  </li><li>Manufacturing or production environment experience  </li><li>Strong operational, financial, and analytical skills  </li><li>High integrity, accountability, and professionalism  </li></ul><p><strong>Preferred</strong></p><ul><li>Dental lab, medical device, or healthcare manufacturing experience  </li><li>Multi-shift or complex operations leadership  </li><li>Lean /Continuous Improvement experience  </li></ul><p><strong>Skills & Competencies</strong></p><ul><li>Strong communication and leadership skills  </li><li>Data-driven decision making  </li><li>Organization and time management  </li><li>Ability to thrive in a fast-paced environment  </li><li>Comfort leveraging technology and reporting tools</li></ul>",
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